21 Aug 2020 by Crystal Waterworld Resort&Spa
Sehr geehrte Gäste , zunächst einmal möchten wir uns bei Ihnen bedanken, dass Sie unser Hotel für Ihren Urlaub ausgewählt haben. Darüber hinaus danken wir Ihnen auch, dass Sie mit uns Ihre Erfahrungen und Eindrücke teilen, welche für uns sehr wichig sind. Alle Kritikpunkte und Verbesserungsvorschläge wurden an den betroffenen Abteilungen weitergeleitet und werden sorgfältig ausgewertet um somit die Zufrieden unser Gäste zu gewährleisten. Wir würden uns sehr freuen, wenn Sie sich für Ihren nächsten Urlaub wieder für uns entscheiden. Unser gesamtes Team wird für Ihr Wohlbefinden bereitstehen. Mit Freundlichen Grüßen, Hotel Management
17 May 2019 by Erdal ÇELİK
Dear Guest, Thank you for choosing us and taking your valuable time to share your opinion. We hope that your second stay will be more satisfactory. Best Regards, Erdal ÇELİK General Manager
15 May 2019 by Erdal ÇELİK
Chaleureuses salutations de tous Crystal Waterworld famille ! Nous tenons vivement a vous remercier d'avoir pris de votre temps pour partager votre avis. Nous sommes tres ravis d'apprendre que vous étiez satisfait de nos aménagements et services que nous offrons. Dans l'attente d'avoir le plaisir de vous accueillir à nouveau! Cordialement Directeur General Erdal ÇELİK
13 May 2019 by Erdal ÇELİK
Dear Guest, Thank you for choosing us and taking your valuable time to share your experiences. We will be very glad to see you here once again. Best Regards, Erdal ÇELİK General Manager
The property is closed between 1 November and 21 April.
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Food and beverages
Activities and facilities/equipment
All non-motorised water sports are included.
Crystal Waterworld Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Crystal Waterworld Resort & Spa - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A bar/lounge, A beach bar, and A poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a free kid's club and a children's pool. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Serik property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Crystal Waterworld Resort & Spa - All Inclusive offers 882 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. 24-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Crystal Restaurant – This buffet restaurant serves breakfast, lunch and dinner.
Aquarium Snack – This poolside restaurant serves lunch and light fare. A children's menu is available.
Anatolia Restaurant – This restaurant specialises in Turkish cuisine and only serves dinner. Reservations are required.
Caretta Restaurant – This restaurant specialises in seafood and only serves dinner. Reservations are required.
Latino Restaurant – This restaurant specialises in Latin American cuisine and only serves dinner. Reservations are required.
24-hour room service is available.
A private beach, an outdoor tennis court, a health club and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the property's full-service spa. Services include massages and body treatments. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.