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Star Swim Up Villa Quadruple Use

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Kid Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

King Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite (3 Adult + 1 Child)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Selection Villa

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Senior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at IC Hotels Santai Family Resort - All Inclusive, you'll be within walking distance of National Golf Club. Free breakfast, free WiFi in public areas and free valet parking are available.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • For dining with ocean views, stop by Main Restaurant, one of the property's 5 restaurants and 5 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the indoor and 3 outdoor pools
  • Treat yourself to hydrotherapy, body treatments or massages at Lilium SPA
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, 2 outdoor tennis courts and a gym
  • Just a 2-minute drive from National Golf Club and a few minutes from Cullinan Links Golf Club

IC Hotels Santai Family Resort - All Inclusive ratings based on 10 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for IC Hotels Santai Family Resort - All Inclusive

Everyone (4) Couples (1) Family (2)
2 out of 5
Beim Checkin wurden wir beim Empfang nach einem Voucher gefragt und ohne den konnten Sie unseren Zimmer nicht bereitstellen. Die Mitarbeiter vom Empfang könnten auch ein bisschen sagen wir mal aktiver sein und nicht desinteressiert sein. Wir mussten zuerst in der Esshalle etwas essen damit das entsprechende Zimmer bereitgestellt wird. Die Zimmer sind rennovationsbedürftig. Die Duschstange springt zwischendurch raus und auch sonst sind die Zimmer alt und nicht schön. Essensauswahl OK aber die Esshalle ist zu gross und es riecht nach Chlor zwischendurch. Die Servicemitarbeiter sind verbesserungswürdig, es gab sogar 1-2x die Szene das wir schon gegessen haben und uns beim Dessert erst gefragt wurde ob wir etwas trinken möchten.

Posted by on 14 Nov 2023

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Comment from Hotel Management

14 Nov 2023 by IC Hotels CRM Department

Sehr geehrter Ertan, Als IC Hotels fühlen wir uns geehrt, Sie in unserem Hotel begrüßen zu dürfen und danken Ihnen, dass Sie uns Ihre Meinung in unserer Online-Umfrage mitgeteilt haben.Kommentare von Ihnen sind für uns immer sehr wichtigIhre Kommentare wurden an die Hotelleitung weitergeleitet und werden detailliert ausgewertet. Ich möchte erwähnen, dass die Probleme, die Sie hatten, nicht unserem Standard an Servicequalität entsprechen und wir werden unser Bestes tun, um Ihnen für Ihren nächsten Aufenthalt schönere Erinnerungen zu hinterlassen. Bitte zögern Sie nicht, uns für Ihre Fragen und Wünsche zu kontaktieren. Mit freundliche GrüsseIC HotelsCRM Department

5 out of 5
perfect

Posted by on 8 Oct 2023

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Comment from Hotel Management

28 Oct 2023 by İrina Yılmaz

Dear Edona Alimi,First all thank you for choosing IC Hotels Santai Family Resort and for taking the time to wright a comment about our hotel. We are so happy that we were able to offer you a wonderful stay.We would be glade to welcome you again soon for another great IC Hotels experience.Best Regards,IC HotelsCRM Department

5 out of 5

Posted by on 8 Oct 2023

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Comment from Hotel Management

30 Oct 2023 by İrina Yılmaz

Dear Isabella Büeler,Thank you for your evaluation of our IC Hotels Santai Family Resort. We are so happy that we were able to offer you a wonderful stay.We would be glade to welcome you again soon for another great IC Hotels experience.Best Regards,IC HotelsCRM Department

4 out of 5
Alles war super! Bis auf die Glutenfreie Gerichte…

Posted by on 25 Jun 2023

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Comment from Hotel Management

26 Jun 2023 by İrina Yılmaz

Sehr geehrte Aynur,Als IC Hotels fühlen wir uns geehrt, Sie in unserem Hotel begrüßen zu dürfen und vielen Dank dafür, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt in unserem Haus ausführlich zu bewerten und mit ein paar Worten auszuschmücken. Kommentare von Ihnen sind für uns immer sehr wichtigIhre Kommentare wurden an die Hotelleitung weitergeleitet und werden detailliert ausgewertet. Wir werden unser Bestes tun, um Ihnen für Ihren nächsten Aufenthalt schönere Erinnerungen zu hinterlassen. Wir wünschen Ihnen alles Gute und freuen uns, wenn wir Sie bei Ihrem nächsten Aufenthalt in IC Hotels wieder begrüßen dürfen. Mit freundliche Grüsse,IC HotelsCRM Department

5 out of 5

Posted by on 19 Oct 2022

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5 out of 5

Posted by on 19 Oct 2019

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Comment from Hotel Management

24 Oct 2019 by ICGR

Dear Guest, Thank you for staying in IC Hotels Santai Family Resort. It will be our pleasure to serve you again. Best Regards, Elif SUNAY

5 out of 5
Ein super Familienhotel nur zum weiterempfehlen. Für klein und gross alles dabei.

Posted by , from Basel on 17 Oct 2019

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Comment from Hotel Management

19 Oct 2019 by ICGR

Dear Anıl, Thank you for your kind review. It will be our pleasure to serve you again. Best Regards, Elif SUNAY CRM

5 out of 5
Le personnel fantastique, endroit idéal pour les enfants, je le recommande vraiment.

Posted by on 18 Aug 2019

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Comment from Hotel Management

21 Aug 2019 by ICGR

Dear Guest, Thank you for your review. We are very happy that you had satisfied. It will be our pleasure to serve you again in IC Hotels Santai Family Resort. Best Regards, Elif SUNAY CRM

5 out of 5
Personal mega nett..sauberkeit, leider am abend nicht gute unterhaltung..sonst essen, trinken, tiptop

Posted by on 16 Jul 2019

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Comment from Hotel Management

19 Jul 2019 by ICGR

Dear Guest, Thank you for choosing IC Hotels Santai Family Resort. It will be our pleasure to serve you again. Best Regards,Elif SUNAY CRM Manager

5 out of 5
everything was good.especially meals very friendly staff. perfect weather

Posted by on 22 Oct 2017

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Comment from Hotel Management

28 Oct 2017 by Guest Relstions

Hello! Thank you for your comment! We were happy to contribute to a memorable experience for you, as well as to hear that you loved the hotel, and had a fully enjoyable holiday with us. Looking forward to have a pleasure of seeing you again at IC HOTELS Santai Kind regards, İC HOTELS Santai,

About the IC Hotels Santai Family Resort - All Inclusive

Location 3 Kum Tepesi Mevkii, Serik, Antalya 07500

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 01 November to 31 March:

  • Water park

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • Buffet and à la carte meals, snacks and select beverages included
  • In-room minibar (all beverages included)
  • Number or type of beverages is limited at one or more venues

Activities and facilities/equipment
Land activities

  • Fitness facilities
  • Miniature golf
  • Tennis
  • Volleyball
  • Children's club

Lessons/classes/games
  • Aerobics

Entertainment

  • Access to on-site nightclubs
  • On-site live performances

Not included

  • Motorised water sports
  • Surcharge for premium or imported alcoholic beverages
  • Childcare
  • Spa/beauty facilities and services
  • Transport to off-site activities
  • Gratuities

  • Access to on-site nightclubs included
  • Aerobics classes/lessons included
  • Buffet-style meals included
  • A la carte dining included
  • Local non-alcoholic drinks and soft drinks included
  • Kids club included
  • Service charge not included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Childcare not included
  • One or more venues limit drinks
  • Surcharge for premium or imported alcoholic drinks
  • Motorised water sports not included
  • Minibar (all drinks included)
  • Spa/beauty facilities and services not included
  • Miniature golf included
  • Transport to offsite activities not included
  • Onsite live performances included

Property Features

IC Hotels Santai Family Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Step outside to unwind on the sandy beach. At IC Hotels Santai Family Resort - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 5 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking and valet parking are available. This 5-star Serik property is smoke free.

  • 1 building
  • 419 guestrooms or units
  • 5 levels
  • 5 dining venues
  • 5 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • Built in 1995
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • On private beach
  • Free water park access
  • Number of indoor pools - 1
  • Number of outdoor pools - 3
  • Children's pool
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

IC Hotels Santai Family Resort - All Inclusive offers 419 air-conditioned accommodations with DVD players and free minibar items. Rooms open to balconies. Televisions come with premium cable channels. Bathrooms include dressing gowns, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

  • Private balcony
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • DVD player
  • Electric kettle
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Designer toiletries
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Free tea bags/instant coffee
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM. The property hosts a free manager's reception daily.

Main Restaurant – Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

A private beach, 2 outdoor tennis courts, a health club and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Racquetball/squash on site
  • Miniature golf on site
  • Golfing nearby
  • Fitness classes on site
  • Bicycle rentals on site
  • Beach volleyball on site
  • Archery on site
  • Water skiing on site
  • Windsurfing nearby
  • Windsurfing on site

Spa Services

Lilium SPA has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.

  • Body treatments
  • Facial treatments
  • Sauna in spa
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • IC Hotels Santai Family Resort All Inclusive Belek
  • IC Hotels Santai Serik
  • IC Santai
  • IC Santai Serik
  • IC Hotels Santai Belek
  • IC Hotels Santai All Inclusive Belek
  • Ic Hotel Belek
  • IC Hotels Santai Belek, Turkey - Antalya Province
  • IC Hotels Santai All Inclusive
  • IC Hotels Santai Family Resort All Inclusive
  • IC Santai Family All Inclusive Belek
  • IC Santai Family All Inclusive
  • IC Santai Family Inclusive
  • IC Hotels Santai Family Resort All Inclusive
  • IC Hotels Santai Family Resort - All Inclusive Serik

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.