10 Mar 2020 by Guest Relations team
Dear Guest, Thank you very much for your evaluation with regards to your previous stay. We are pleased that you had enjoyed your stay and it was a pleasure to serve you. We look forward to welcoming you back to our hotel in the future. Kind regards, Moldir Tulemissova Guest Relations / Regnum Carya
6 Feb 2023 by Guest Experience Management
Lieber Erich,Es freut uns sehr zu hören, dass Sie in unserem Hotel einen schönen Urlaub verbringen konnten und mit unserem Service zufrieden sind was uns natürlich positiv darin bestärkt den Service für unsere Gäste zu erhöhen und somit unsere Qualität auf ein höheres Niveau zu tragen. Als Hotel Management, bemühen wir uns immer um unsere Gäste den bestmöglichen Service zu geben. In diesem Sinne sind wir Ihnen dankbar, dass Sie uns mit Ihren positiven Anmerkungen und Kommentaren unterstützen. Ihre lobenden Worte sowie Empfehlungen werden wir sehr gerne an die entsprechenden Abteilungen und besonders an die Shadi von der Gästebetreuung weitergeben. Wir möchten Sie wissen, wir freuen uns schon auf Ihren nächsten Besuch. Bis dahin verbleiben wir mit den liebsten & sonnigen Grüßen und wünschen Ihnen nur das Beste.Herzliche Grüße von unserem ganzen Team,Elif Çelebi (Ms.)
24 Oct 2022 by Vural SÖNMEZ (Mr.) / Guest Experience Agent
Liebe Uta Sarah Müller,Von ganzem Herzen möchten wir uns erstmal ganz herzlich bedanken, dass Sie sich die Zeit genommen haben uns zu bewerten und unseren besten Dank auch für Ihren umfangreichen Kommentar dazu.Es freut uns wirklich so sehr von Ihnen zu lesen, dass wir Ihnen ein so schönes Erlebnis bereiten konnten und Sie sich rundum wohlgefühlt haben bei uns. Wir geben stets unser Bestes, um auch wirklich unseren Gästen den besonderen Regnum Carya Moment erleben zu lassen. Ihre lobenden Worte sowie Empfehlungen werden wir sehr gerne an die entsprechenden Abteilungen und an unser gesamtes Team weitergeben.Es wäre uns eine Freude, Sie bald wieder zu einem schönen Aufenthalt im Kreise der Regnum Carya Familie begrüßen zu dürfen. Bis dahin verbleiben wir mit sonnigen Grüßen und wünschen Ihnen nur das Beste.Herzliche Grüße von unserem ganzen Team!
20 Apr 2021 by Regnum CRM Team
Dear Guest, Greetings from Regnum Carya! Thank you for choosing our hotel and taking your precious time to evaluate your recent stay in our property. Our deepest desire is to create a friendly and relaxing atmosphere for visitors to help them enjoy their vacation to the fullest, and in your case, it seems like we succeeded. Hopefully, your visit does not keep us waiting long Kindest regards, Anastasiia Revus Regnum CRM Team
6 Oct 2019 by CRM
Dear Valued Guest, Thank you very much for your evaluation! We are very glad you had a good experience in our property. The Regnum Carya team puts guest experience and satisfaction as our priority, and your evaluation reaffirms the hard work we put in every day! Have a great day ahead! Warmest regrads, Moldir Tulemissova Regnum CRM Agent
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Land activities
Entertainment
Not included
Regnum Carya - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Simply walk outside to feel the sun on your face at the white sand beach. Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. Summer fun is a breeze at Regnum Carya - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 5 outdoor swimming pools and enjoy a treatment at the full-service spa. Free breakfast is available. There are 7 restaurants and 8 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 8 bars/lounges. Public spaces have free WiFi and wired Internet. This all-inclusive property also offers a complimentary water park, a children's pool and a seasonal outdoor pool. Free self parking is available. Smoking is allowed in designated areas at this 5-star Serik property.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking
Regnum Carya - All Inclusive offers 530 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Serik property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast.
The Ottoman – Overlooking the pool, this theme restaurant specialises in Turkish cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
Ristorante Tramonto – Overlooking the pool, this theme restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open selected days.
The Seahorse – Overlooking the pool, this seafood restaurant specialises in seafood and only serves dinner. Reservations are required. Open selected days.
Chufang – Overlooking the pool, this theme restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open selected days.
Shamrock – This pub specialises in Irish cuisine and overlooks the garden. Open selected days.
24-hour room service is available.
A private beach, a golf course, 2 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include indoor tennis courts, a spa tub, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the property's full-service spa, GreenDoor Spa. Massages are available on the beach and in the spa. Other services include sports massages, Thai massages and facials. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Regnum Carya - All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pool heating is available for a surcharge
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.
For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available through room service.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
