19 Jun 2019 by Guest Relations
Dear Guest , We are so happy to read your feedback about your repeat stay in Susesi Luxury Resort and would like to thank you for your time writing it. Every comment is really important for us on the way to reach our goal which is total perfection. It is very pleasing to read how much you have enjoyed your time with us. Thank you for acknowledging our commitment to our high standards , We believe our colleagues are equally delighted to read of your complimenting feedback. We hope to have many more opportunities to host you in the future again. Best regards,
19 Jun 2019 by Guest Relations
Dear Guest “Simon”, First of all we would like to thank you for such detailed comment about our resort. We are sure it will be useful for travellers who is seeking the best place for vacations. Our main aim to provide the bestservice ever for our customers, that’s is why quality of service does not depend about season. The deepest desire for us is to leave our guests satisfied with all the aspects of our hotel. Your feedback shows us that our aim was achived. We truly hope that you will trust your next vacation to Susesi Luxury Family again and we will offer to you all our support and warm hospitality for creation more happy memories. Best Regards,
27 Jan 2020 by Gästebetreuung
Lieber Gast Kulasingam, Erstmals möchten wir uns für Ihre Zeit bedanken, die Sie sich genommen haben um unser Hotel zu bewerten. Es ist schön zu lesen, dass Sie sich so wohl bei uns gefühlt haben und wir Sie von unserem gebotenen Service überzeugen konnten. Wir bedanken uns im Nahmen des gesamten Team aufrichtig für Ihre tolle Worte. Es gibt noch einige Punkte an denen wir arbeiten müssen. Es würde uns eine Freude machen, die bald wieder bei uns im Susesi Luxury Resort begrüßen zu dürfen. Mit freundlichen Grüßen
29 Oct 2019 by Guest Relations
Dear Guest, It's outstanding your time with us was so amazing. We love sharing our excellent service with each person who walks through our door. We look forward to hosting you again soon for another amazing experience! Best Regards,
29 Oct 2019 by Gästebetreuung
Lieber Gast ''HaMaHo'', Vielen Dank, dass Sie einen so positiven Kommentar zu Ihrem Aufenthalt in Susesi Luxury Resort hinterlassen haben. Wir freuen uns, dass Sie einen schönen Urlaub voller angenehmer Erlebnisse hatten. Wir hoffen, Sie dann so schnell wie möglich wieder begrüßen zu dürfen. Mit freundlichen Grüßen
16 Oct 2019 by Guest Relations
Dear Guest, On behalf Susesi Luxury Resort we would like to express our gratefulness for choosing our Resort for your holiday and sharing your positive review. It was honor for whole our Team to hosting you and making your expectations real. We are waiting for your next visit since now. Hope to see you as soon as possible, Best regards,
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Food and beverages
Susesi Luxury Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Unwind on the property's private sandy beach. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. Enjoy your summer holiday at Susesi Luxury Resort - All Inclusive with a pampering treatment at the full-service spa and refreshing swim in one of the 2 indoor and 5 outdoor swimming pools. A free manager's reception is offered daily. There are 7 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the onsite bars, including 4 poolside bars and 13 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a free kid's club and a children's pool. Valet parking is free. This 5-star Serik property is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free valet parking , Free parking nearby
Susesi Luxury Resort - All Inclusive offers 554 accommodations with minibars and a safe. Rooms open to patios. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 82-cm LCD televisions come with satellite channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. This Serik property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The property hosts a free manager's reception daily.
Turqouise – This poolside restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Tuğra Restoran ( Türk ) – This restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available. Open 24 hours. Open selected days.
Ada Restoran ( Meksika ) – Overlooking the pool and garden, this restaurant only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.
Tumanna Steakhouse – This restaurant specialises in barbecue. Reservations are required. Open selected days.
Alesta (Fish) Restaurant – On-site restaurant. Reservations are required. Open selected days.
24-hour room service is available.
2 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a seasonal outdoor pool, other recreational amenities include a spa tub, a sauna, a fitness centre and a children's pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
La Calisse Spa has 23 treatment rooms. Services include hot stone massages, sports massages, Thai massages and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property’s mandatory New Year's Eve gala dinner fee includes adults only. Children 3-13 years old are charged EUR 40 per child. Children under 3 years old are not permitted to attend the gala dinner.
Susesi Luxury Resort - All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-out is available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.