88.0% Based on 2971 reviews TripAdvisor traveller rating 4.5 out of 5

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Hotel Description

Our customers tell us they enjoy the comfortable beds at The Merchant Hotel. During your stay, you're just a quick walk from St. Anne's Cathedral. Free WiFi in public areas, 3 restaurants and a full-service spa are available. Built in 1860, this 5-star hotel has 62 rooms over 6 floors. Free WiFi and memory foam beds are available in all rooms.

  • Air-conditioned rooms with memory foam beds, 24-hour room service and LCD TVs
  • Free WiFi
  • Enjoy a meal at the fine-dining restaurant or drinks at the pub
  • Full breakfast offered for a fee
  • Valet parking available for a fee
  • Indulge with facials, aromatherapy or hot stone massages at The Spa at the Merchant
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests speak favourably about the overall condition of the property and the location
  • Steps from Belfast Customs House and 4 minutes on foot from St. Anne's Cathedral

Deluxe Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£167 per night

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

88.0% of guests recommend out of 2971 reviews

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Property Features

The Merchant Hotel offers its guests a full-service spa, a health club, and a spa tub. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a limo/town car service. Event space at this hotel measures 1130 square feet (105 square metres) and includes conference rooms. A sauna, a rooftop terrace, and spa services are also featured at the luxury The Merchant Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Belfast hotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 1130 sq ft of conference space
  • 105 sq. m of conference space
  • Built in 1860
  • Bar or lounge
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Belfast (BFS-Belfast Intl.) (29.4 km / 18.3 mi)
  • Train station: Belfast Central Station (1.5 km / 1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Merchant Hotel offers 62 forms of air-conditioned accommodation with laptop-compatible safes and free newspapers. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets, down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a bath and shower with a rainfall showerhead, a complimentary bathrobe, complimentary slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Memory foam beds
  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests can enjoy full breakfast for a fee.

The Great Room – This fine-dining restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Berts Jazz Bar – This bistro specialises in French cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Cloth Ear Bar – This restaurant specialises in local cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club, a spa tub and a sauna.

Guests aged under 18 years old are not allowed in the health club, fitness facility or spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Rafting nearby
  • Bicycle rentals nearby
  • Waterskiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Windsurfing nearby
  • Sailing nearby

Spa Services

The Spa at the Merchant has 5 treatment rooms. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 5
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: GBP 20.00 per stay
  • Early check-in fee: GBP 50.00 (subject to availability)
  • Late check-out fee: GBP 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Merchant Hotel Belfast
  • Merchant Hotel
  • Merchant Belfast

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

This property has received its official star rating from Tourism NI.