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"Location of this hotel was perfect. The coffee was not really good ! " More

By a verified traveller on Mon 16 Sep 2019

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Hotel Description

The free breakfast at SHG Hotel Villa Carlotta gets good marks from our customers. During your stay, you're just a quick walk from Belgirate Ferry Terminal. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. This 4-star hotel has 129 rooms over 4 floors. All rooms offer free WiFi and satellite TV channels.

  • Air-conditioned rooms with satellite TV, minibars and room service (during limited hours)
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry and concierge services
  • Guests have great things to say about the restaurant and the size of the guestrooms
  • Just a 4-minute walk from Belgirate Ferry Terminal and 12 minutes by car from Isola Madre Botanical Garden
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Standard Double or Twin Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£87* Per night/room 13 Aug - 14 Aug

Deluxe Double or Twin Room, Lake View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Double Room Single Use

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Classic Double or Twin Room, Lake View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Classic Double Room Single Use

Bed Count 1 Double Bed Maximum Occupancy 1 Max

Classic Double or Twin Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

SHG Hotel Villa Carlotta ratings based on 11 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for SHG Hotel Villa Carlotta

Everyone (5) Couples (5) Family (1)
4 out of 5
Location of this hotel was perfect. The coffee was not really good !

Posted by on 16 Sep 2019

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3 out of 5
The property is quite old and no parking spots for everybody ( but you can easily find some in the area)

Posted by on 29 Jul 2019

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4 out of 5
The rooms are old, smells strange on the floor, there is mold in the bath. It’s required to install a shower curtain in the bathroom. Breakfast was very poor. Positive things: the staff is helpful, we had a room with lake view and it was big, they presented us welcome drinks.

Posted by on 2 Apr 2019

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4 out of 5
Sijainti,henkilökunta oli erikoisen hyvä. Miinuksena heikko leipävalikoima ja tomaatien puuttuminen.

Posted by on 19 Sep 2019

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4 out of 5
Très bien placé, pas loin de Stresa. Une chambre propre, une piscine à l'extérieur . Tout parfait

Posted by on 26 Aug 2019

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4 out of 5
En ole pyytänyt aamiaisesta. Ei yhtään vihreä. Monipuolisuus puuttuu jos ollaan koko viikon syömässä samaa

Posted by , from Helsinki on 10 Jun 2019

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4 out of 5

Posted by on 31 May 2019

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5 out of 5
Tout était parfait à part le restaurant où il faudrait plus de choix mais excellente cuisine

Posted by on 6 May 2019

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3 out of 5
Les personnels tip top.hotel a eu sont heure de gloire.le pourtour de l hotel magnifique très belle balade . Mes quel tristesse faut pas lever les yeux , le plafond platre tombe a qui la plus grosse toile d areignée d atan depuis belle lurette ,salle de bain moisisure noir de noir ,couverture impropre,aaaaaa j ai oubliée nouriture parfait et linge de bain nikel

Posted by on 24 Mar 2019

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4 out of 5
EDULLINEN,HELPPO LÖYTÄÄ JA ILMAISET PARKKIPAIKAT. LOISTAVAA AAMIAINEN

Posted by on 15 Sep 2018

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About the SHG Hotel Villa Carlotta

Location Via Mazzini, 121-125, Belgirate, VB 28832

Property Features

SHG Hotel Villa Carlotta offers its guests a marina, a seasonal outdoor pool, and a kids' pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Free breakfast is available. Public spaces have free WiFi. You'll find a business centre on site. Spa services, a terrace, and tour or ticket assistance are also featured at the business-friendly SHG Hotel Villa Carlotta. Self parking is free. This 4-star Belgirate hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Childcare (surcharge)
  • Umbrellas for the beach
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Children's pool
  • Free WiFi
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Milan (MXP-Malpensa Intl.) (46.2 km / 28.7 mi)
  • Train station: Belgirate Station (0.8 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

SHG Hotel Villa Carlotta offers 129 forms of accommodation with minibars and a safe. Satellite televisions are provided. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served a free buffet breakfast.

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Waterskiing nearby
  • Golfing nearby
  • Mountain biking nearby
  • Golf lessons available nearby
  • Sailing nearby
  • Windsurfing nearby

Spa Services

  • Deep tissue massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: EUR 18 per pet, per stay
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a fire extinguisher and a smoke detector. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Personal protective equipment, including masks and gloves, will be available to guests.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast.The property affirms that it follows sanitisation practices of Safe Hospitality National Protocol (Italy) guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast.The property affirms that it follows sanitisation practices of Safe Hospitality National Protocol (Italy) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 18 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Carlotta
  • Hotel Villa Carlotta Belgirate
  • Villa Carlotta Belgirate
  • Belgirate Best Western
  • Best Western Carlotta
  • Hotel Villa Carlotta Belgirate, Lake Maggiore, Italy
  • SHG Hotel Villa Carlotta Belgirate
  • SHG Villa Carlotta Belgirate
  • SHG Villa Carlotta
  • SHG Hotel Villa Carlotta Hotel
  • SHG Hotel Villa Carlotta Belgirate
  • SHG Hotel Villa Carlotta Hotel Belgirate

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 2999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.