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4.3 out of 5

"Cleaners do not cleam rooms properly they are dusty , dirty floors and hairs everywhere. " More

By a verified traveller on Thu 02 Jan 2020

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Hotel Description

Our customers tell us that they can't get enough of the overall value at Hotel Alay - Adults Only. During your stay, you're just a quick walk from Benalmadena Marina. Enjoy features like free WiFi in public areas, plus 3 outdoor pools and a restaurant. Built in 1967, this 4-star hotel has 250 rooms over 12 floors. Each room includes amenities such as free WiFi and a pillowtop bed.

  • Air-conditioned rooms with pillowtop beds, flat-screen TVs and room service (during limited hours)
  • Free WiFi
  • The restaurant, beach bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the 3 outdoor pools or soak in the 2 spa tubs
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court and a fitness centre
  • Guests speak favourably about the comfortable guestrooms and the location
  • Steps from Sea-Life and 6 minutes on foot from Benalmadena Marina
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Double Room, Terrace

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Junior Suite, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double Room, Sea View

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Standard Double Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Junior Suite, Sea View (3 Adults)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Double Room, Partial Sea View

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Hotel Alay - Adults Only ratings based on 16 verified reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Alay - Adults Only

Everyone (6) Couples (6) Family (4)
5 out of 5

Posted by on 18 Feb 2020

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Comment from Hotel Management

18 Feb 2020 by Reception Desk

Dear Guest, We would like to thank you for taking the time to review the Hotel and we are delighted to learn that you had a pleasant stay. We look forward to welcome you back, Best regards

3 out of 5
Cleaners do not cleam rooms properly they are dusty , dirty floors and hairs everywhere.

Posted by on 2 Jan 2020

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Comment from Hotel Management

18 Jan 2020 by Reception Desk

Dear Customer, Thanks for spending your time to put your feedback. For Hotel Alay the first thing is the satisfaction of our customers. We appreciate your comment and will study all the facts you tell. We feel we have not exceeded your expectations. Hope we will see you again in Hotel Alay. Best Regards Hotel ALAY

4 out of 5
The location is excellent. Rooftop pool lovely. Staff are fantastic - so friendly and helpful

Posted by on 22 Oct 2019

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4 out of 5
The room did smell of smoke when I arrived. Also the lobby candela gave off a strange smell not to my liking

Posted by on 19 Oct 2019

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5 out of 5
Everything was perfect, except for one morning at breakfast. There was no bread for toast, ask the girl with trolly she was doing the fruit had bread under on trolly. She said one moment, did fruit chatted to someone then went off with trolly and just left me standing there. I then ask a young man, he went off and came back with rolls. So I felt so mad standing there for about 15 mins breakfast was cold, so I just walked away. I was so upset because everything at the hotel was so wonderful. Kind regards, Rita Shelbourne.

Posted by on 21 Aug 2019

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5 out of 5
Very clean hotel friendly staff great breakfast. Proximity to Marina.

Posted by on 22 Jun 2019

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Comment from Hotel Management

25 Jun 2019 by Pablo Merino

Dear customer, thank you very much for your review. We appreciate your opinion and we are really happy to read that you enjoyed your holidays with us.

5 out of 5
The Hotel was in brilliant location, walking distance to everything. We paid extra for a sea view which is well worth the money as the rooms on bottom floors are darker. Waking up and standing on balcony looking at the sea is a fabulous start to the day!

Posted by on 16 May 2019

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Comment from Hotel Management

18 Jun 2019 by Pablo Merino

Thank you for your opinion. We work everyday to make you feel happy during your time in the hotel, so it makes as so glad to read that our guests are enjoying their holidays here. We really hope to see you soon back in our hotel.

4 out of 5
Hieroja vanhempi oli todella hyvä ja ammattitaitoinen. Sinne oli kätevintä tulla junalla suoraan lentokentältä ja sitten jatkaa taksilla. Hotelli oli mukavan lähellä rantaa. Olisi ollut kyllä kiva jos edes jossain uimaltaista ja porealtaista ollut lämmitetty vesi että olisi päässyt uimaan.

Posted by on 10 Nov 2019

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Comment from Hotel Management

21 Dec 2019 by Reception Desk

Dear Customer Many thanks for the review. Glad to hear you enjoyed your time with us. We look forward to welcoming you back. Regards

4 out of 5

Posted by on 26 Oct 2019

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Comment from Hotel Management

21 Dec 2019 by Rception Desk

Dear Customer Many thanks for the review. Glad to hear you enjoyed your time with us. We look forward to welcoming you back. Regards

4 out of 5
Hyvä paikka/sijainti.Liikenteen melu kuuluu,jos sille on herkkä.Ravintola henkilökunta huomioon ottava,respa ei ehkä niinkään.

Posted by on 19 Jul 2019

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Property Features

Hotel Alay - Adults Only offers its guests 3 the outdoor swimming pools and 2 hot tubs along with an outdoor tennis court and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include A beach bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. There are 3 meeting rooms available. A terrace, tour or ticket assistance, and vending machine are also featured at the business-friendly Hotel Alay - Adults Only. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Alay - Adults Only was completed in March 2019. This Art Deco Benalmádena hotel is smoke free.

  • 1 building
  • 250 guestrooms or units
  • 12 levels
  • Built in 1967
  • Dining venue
  • Bar on the beach
  • Bar or lounge
  • Deli
  • Beach lounge chairs
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Malaga (AGP) (13.9 km / 8.6 mi)
  • Train station: El Pinillo Station (1.9 km / 1.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Alay - Adults Only offers 250 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bidets and hairdryers. This Benalmádena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bidet
  • Telephone
  • Desk
  • Air conditioning
  • Fan
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.

Hotel Alay - Adults Only has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

3 the outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include an outdoor tennis court and a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children 15 and younger are not allowed at this property. All guests older than 15 are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per day.

Pet Policy

  • Pets: EUR 15 per pet, per day
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 15 lb)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Guests must contact this property in advance to reserve cots/infant beds and on-site parking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cots/infant beds and on-site parking.

  • Only service animals are allowed
  • Debit cards
  • Online Penalty Collection

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Day gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 9 per person (approximately)
  • Self-parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per day
  • Rollaway bed fee: EUR 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alay Benalmadena
  • Alay Hotel
  • Alay Hotel Benalmadena
  • Hotel Alay
  • Hotel Alay Benalmadena
  • Hotel Alay Benalmadena
  • Alay Benalmadena
  • Hotel Hotel Alay Benalmadena
  • Benalmadena Hotel Alay Hotel
  • Hotel Hotel Alay
  • Alay Hotel
  • Hotel Alay
  • Alay
  • Hotel Alay - Adults Only Hotel
  • Hotel Alay - Adults Only Benalmádena
  • Hotel Alay - Adults Only Hotel Benalmádena

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children 15 years old and younger aren't allowed at this property.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.