2 Jan 2018 by Rohit Nair
Dear Guest, We thank you for your valuable feedback & are glad that you liked our services. We hope to continue serving you with the best of services. Regards,
Shangri-La Hotel Bengaluru offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 4 bars/lounges. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Event space at this hotel measures 21000 square feet (1951 square metres) and includes conference centres. A kids' pool, a nightclub, and a sauna are also featured at the luxury Shangri-La Hotel Bengaluru. An airport shuttle (available 24 hours), an area shuttle and a train station drop-off service are available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Bengaluru hotel.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Shangri-La Hotel Bengaluru offers 397 forms of accommodation with minibars and a safe. This individually decorated and furnished accommodation has separate sitting areas. Beds feature Egyptian cotton sheets, down comforters and premium bedding. 32-inch LED televisions come with premium digital channels. Bathrooms include bathrobes, slippers, designer toiletries and bidets. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
B Cafe – This coffee shop specialises in international cuisine.
Caprese – This restaurant specialises in Italian cuisine.
Ssaffron – On-site restaurant.
Yataii – This restaurant specialises in Japanese cuisine.
Shang Palace – This restaurant specialises in Chinese cuisine.
24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.
Chi The Spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.
The spa is open daily.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Airport transport is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a smoke detector. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Personal protective equipment, including masks and gloves, will be available to guests.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
As per the Indian government, this property does not accept cash payment of INR 200,000 or more. Indian citizens must present a PAN card and foreign nationals must present a passport when making a cash payment of INR 50,000 or more.
Please note that PAN cards are not accepted as identification at this property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.