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4.7 out of 5

"Very welcoming and great location " More

By a verified traveller on Sun 05 Jun 2022

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Double Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£77* Per night/room 7 Jul - 8 Jul

Single Room, Balcony

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Triple Room, Balcony (2 adults + 1 child)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Double Room Single Use, Accessible, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Double Room, Accessible, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room, Balcony, Pool View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Hotel Helios Benidorm's great location. During your stay, you'll be within walking distance of Benidorm Palace. Enjoy features like free WiFi in public areas, plus a full-service spa and an outdoor pool.

  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body treatments, manicures and pedicures or massages at SPA
  • Services include a lifeguard on site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the value of their stay
  • Just a 4-minute drive from Benidorm Palace and 12 minutes from Magic Natura

Hotel Helios Benidorm ratings based on 19 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Helios Benidorm

Everyone (7) Couples (7) Family (2)
5 out of 5
Very welcoming and great location

Posted by on 5 Jun 2022

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Comment from Hotel Management

9 Jun 2022 by Martijn - Front Office Manager

Thank you for your lovely words. We hope to see you back again in the near future. Kind regards

5 out of 5
Excellent location

Posted by on 2 Mar 2022

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Comment from Hotel Management

8 Mar 2022 by Helios Benidorm

Thank you so much Peter, hope to see you again soon. Best regards,

5 out of 5
Very clean hotel, location good. Food wasn't great.

Posted by on 11 Sep 2021

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Comment from Hotel Management

11 Sep 2021 by Helios Benidorm

Hello Sinead, many thanks for your feedback. It makes us glad to see that in general your experience here has been satisfactory. Of course, we take note of your comments and we keep on improving our buffet service!. Best regards,

4 out of 5

Posted by on 23 Jun 2021

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Comment from Hotel Management

6 Jul 2021 by Helios Benidorm

Gracias, thank you

4 out of 5

Posted by on 4 Oct 2020

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Comment from Hotel Management

10 Oct 2020 by Helios Benidorm

Gracias por la valoración de su reciente estancia en el Helios Benidorm. Le enviamos un afectuoso saludo.

5 out of 5

Posted by on 25 Sep 2020

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Comment from Hotel Management

29 Sep 2020 by Helios Benidorm

Thanks for your review from all the Helios Benidorm Team.

5 out of 5

Posted by on 18 Jul 2020

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Comment from Hotel Management

22 Jul 2020 by Martijn Front Office Manager

Thank you. Kind regards

5 out of 5
Staff, food and cleanliness was outstanding. Would highly recommend.

Posted by on 12 Mar 2020

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Comment from Hotel Management

27 Mar 2020 by Cristina. Reception

Thank you for your perfect score!! We hope to see you back soon in your next visit to Benidorm! Best regards,

5 out of 5
Clean, tidy, modern great lay out and fantastic location.

Posted by , from Bishopton, Scotland on 4 Feb 2020

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Comment from Hotel Management

15 Feb 2020 by Cristina. Reception

Dear Jacky, Thank you so much for taking your time to make us arrive such a nice review. We work very hard to make our guests have a great experience. We hope to see you back next time you come to Benidorm! Kind regards,

4 out of 5
Everything was good couldn’t fault anything excellent

Posted by on 13 Dec 2019

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Comment from Hotel Management

14 Dec 2019 by Crsitina. Reception

Thank you very much for your nice words!! We hope to see you back soon and achieve the perfect score!! We work hard to make your stay a great experience. Best regards,

Property Features

Hotel Helios Benidorm offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. Public spaces have free WiFi. A fitness centre, spa services, and a library are also featured at the eco-friendly Hotel Helios Benidorm. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Mediterranean Benidorm hotel is smoke free.

  • 1 building
  • 282 guestrooms or units
  • 9 levels
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Helios Benidorm offers 282 air-conditioned accommodations, with a hairdryer. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private balcony
  • Deep-soaking bath
  • Television
  • Satellite channels
  • Fridge
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Telephone
  • Desk
  • Air conditioning
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.

Hotel Helios Benidorm has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

SPA has 1 treatment room. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open selected days. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 1
  • Steam room in spa
  • Minimum age to access spa is 18
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 6.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards and cash

This property uses wind, solar and geothermal energy

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts major credit cards, Visa, Mastercard, debit cards and cash. This property uses wind, solar and geothermal energy. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Renewable energy source - solar
  • Individually wrapped food options are not available
  • Debit cards
  • Renewable energy source - geothermal
  • Gap period enforced between guest stays - 24 hours
  • Renewable energy source - wind
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 11 for adults and EUR 5.50 for children (approximately)
  • Self-parking fee: EUR 13 per day
  • Nearby parking fee: EUR 10 per night(656 ft away; open 24 hours)
  • In-room safe fee: EUR 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Benidorm Helios
  • Benidorm Helios Hotel
  • Benidorm Hotel Helios
  • Helios Benidorm
  • Helios Benidorm Hotel
  • Helios Hotel Benidorm
  • Hotel Helios Benidorm
  • Hotel Helios
  • Hotel Helios Benidorm Hotel
  • Hotel Helios Benidorm Benidorm
  • Hotel Helios Benidorm Hotel Benidorm

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.