10 Oct 2020 by Helios Benidorm
Gracias por la valoración de su reciente estancia en el Helios Benidorm. Le enviamos un afectuoso saludo.
29 Sep 2020 by Helios Benidorm
Thanks for your review from all the Helios Benidorm Team.
22 Jul 2020 by Martijn Front Office Manager
Thank you. Kind regards
27 Mar 2020 by Cristina. Reception
Thank you for your perfect score!! We hope to see you back soon in your next visit to Benidorm! Best regards,
15 Feb 2020 by Cristina. Reception
Dear Jacky, Thank you so much for taking your time to make us arrive such a nice review. We work very hard to make our guests have a great experience. We hope to see you back next time you come to Benidorm! Kind regards,
14 Dec 2019 by Crsitina. Reception
Thank you very much for your nice words!! We hope to see you back soon and achieve the perfect score!! We work hard to make your stay a great experience. Best regards,
24 Aug 2019 by heliosbenidorm
Thank you so much
18 Jul 2019 by heliosbenidorm
Thank you - Merci - Danke - Gracias
26 Jun 2019 by Helios Benidorm
Hello Steve, thanks for choosing our hotel for your holidays. We understand that your experience here has been positive in general so you can be sure that we have already taken note of your comments regarding to sunbeds and you can be sure that proper actions are being carried out to improve it!. Best regards,
4 Jun 2019 by Helios Benidorm
Dear DavyMac, thank you so much for your positive score and lovely comments. We can confirm that you have enjoyed a great experience at our hotel. In relation to hen & stags parties, they are not allowed at our hotel but unfortunatelly people make bookings separately and it is difficult for us to detect them in advance. But of course we are so strict with the behaviours of any group at the hotel to ensure the peace and relax of our guests at every time. Best regards,
This property is closed from 12 October 2020 to 9 June 2021 (dates subject to change).
Hotel Helios Benidorm offers its guests a full-service spa, an outdoor pool, and a fitness centre. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. Spa services, a library, and a terrace are also featured at the business-friendly Hotel Helios Benidorm. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Mediterranean Benidorm hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Limited onsite parking
Hotel Helios Benidorm offers 282 forms of air-conditioned accommodation with a hairdryer. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily.
Hotel Helios Benidorm has a restaurant on site.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
SPA has 1 treatment room. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.
The spa is open selected days. Guests under 18 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses wind, solar and geothermal energy
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and cash. This property uses wind, solar and geothermal energy. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Each guest room is kept vacant for a minimum of 24 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Tourism Pledge.