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"The Pillows they were too soft.and fluffy.What more can I say about the pillows there is only so much you can say is this enough now god i hope so " More

By a verified traveller on Fri 27 Dec 2019

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Quadruple Family Room (2 adults + 2 children)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Triple Family Rooom (3 adults)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Hotel Benidorm East by Pierre & Vacances. During your stay, you're just a quick walk from Sierra Helada National Park. You'll find features such as free WiFi in public areas and a free beach shuttle, plus 2 bars.

  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a swim-up bar and a poolside bar
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include a free kids' club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and a playground
  • Guests speak favourably about the value of their stay and the helpful staff
  • Just a 2-minute drive from Llevant Beach and 6 minutes from Benidorm Palace
  • Free beach shuttle service
  • Pets welcome for a fee

Hotel Benidorm East by Pierre & Vacances ratings based on 20 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Benidorm East by Pierre & Vacances

Everyone (14) Couples (2) Friends (2)
3 out of 5
The Pillows they were too soft.and fluffy.What more can I say about the pillows there is only so much you can say is this enough now god i hope so

Posted by on 27 Dec 2019

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4 out of 5

Posted by on 15 Oct 2019

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3 out of 5
Cigarette buts and litter not cleaned up that were dropped from balconies

Posted by on 2 Oct 2019

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4 out of 5

Posted by on 3 Sep 2019

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2 out of 5
The pool is nice and breakfast is acceptable but the beds are hard, one pillow offers no comfort and a overhanging sink which covers half the toilet basin isnt much fun when you have to slowy manoevre yourself past a dangerous corner worktop and sitting diagonally to use the loo because you cant a cess it to use it normally. The corridor to the rooms made you feel sea sick as its uneven narrow and in desperate need of decorating. The steps and position are not great for those with kids or who have mobility or health issues

Posted by on 2 Jun 2019

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5 out of 5
Spotless Hotel and great room.Food Good.Friendly atmosphere.

Posted by on 9 Apr 2019

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2 out of 5
Not informed by ebookers.com that outdoor pool and sunbeds not available. Food very very poor, cold overcooked very little variety. Good service with bus to beach. Staff not very friendly

Posted by on 8 Jan 2019

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1 out of 5

Posted by on 31 Dec 2018

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5 out of 5
Really friendly staff everywhere no matter the time of the day or what job they were doing . Very clean hotel with all rooms overlooking the pool. we ate breakfast here twice and was the usual you get with any hotel with an added bonus... iced cava/processo

Posted by on 27 Oct 2018

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2 out of 5

Stag and hen hotel

Lads chanting football songs by the pool....loud shouting singing throughout night and early hours. Shame as it's actually an ok hotel.

Posted by on 8 May 2018

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About the Hotel Benidorm East by Pierre & Vacances

Location Calle de Oslo, 2, Benidorm, Alicante 3503

Property Features

Hotel Benidorm East by Pierre & Vacances offers its guests a seasonal outdoor pool, a kids' pool, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. WiFi is free in public spaces. A fitness centre, a terrace, and a free kid's club are also featured at the family-friendly Hotel Benidorm East by Pierre & Vacances. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Benidorm East by Pierre & Vacances was completed in April 2017. This Mediterranean Benidorm hotel is smoke free.

  • 1 building
  • 299 guestrooms or units
  • 10 levels
  • 2 bars or lounges
  • Built in 1973
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Property shuttles: Free beach shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Benidorm East by Pierre & Vacances offers 299 air-conditioned accommodations with minibars and a hairdryer. Rooms open to balconies. Beds feature premium bedding. Televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in April 2017.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Luxury bedding
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 9:00 AM to 11:00 AM.

El Patio – This restaurant serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Scuba diving nearby

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 12 per pet, per day
  • Maximum 1 per room (weight limit: 22 lbs)
  • Pets cannot be left unattended Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector and a security system

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts major credit cards, Visa, Mastercard, Eurocard and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-out is available. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 6 for adults and EUR 3 for children (approximately)
  • Self-parking fee: EUR 10 per day
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palm Beach Benidorm
  • Palm Beach Hotel Benidorm

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 10:00 AM to 6:30 PM
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.