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4.0 out of 5

"Did not like climbing the hill to the lodge, not what you need in the heat. Did not like that there was no fresh milk for tea or coffee. The holiday ... " More

By a verified traveller on Fri 23 Aug 2019

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Polynesian Supreme Standard

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£170* Per night/room 23 Jun - 24 Jun

Polynesian Jacuzzi Yacht Club

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Polynesian Supreme Standard

Bed Count room.options.bedSize.BunkBed.Singular Maximum Occupancy 3 Max

Polynesian Supreme Standard

Bed Count room.options.bedSize.BunkBed.Singular Maximum Occupancy 6 Max

Polynesian Supreme Standard

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Polynesian Supreme Standard

Bed Count room.options.bedSize.BunkBed.Singular Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Magic Natura. During your stay, you're just a quick walk from Aqua Natura. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle. This 4-star resort has 350 rooms. Free WiFi and sofa beds are available in all rooms.

  • Air-conditioned rooms with sofa beds, LCD TVs and microwaves
  • Free WiFi
  • Free self-parking
  • Enjoy barbecue at Tangaloa, one of the property's 5 restaurants and 9 bars/lounges
  • Splash around at the free water park or swim in the outdoor pool
  • Indulge with massages at Spa and Beauty Center
  • Services include a free kids' club, dry cleaning/laundry and concierge services
  • On-site recreation includes a health club and a playground
  • Steps from Aqua Natura and Magic Natura
  • Free airport shuttle service

Magic Natura ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Magic Natura

Family (1)
4 out of 5
Did not like climbing the hill to the lodge, not what you need in the heat. Did not like that there was no fresh milk for tea or coffee. The holiday was fantastic for kids entertainment, and I would recommend to other families.

Posted by , from Manchester on 23 Aug 2019

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All-inclusive Details

All-inclusive room rates at Magic Natura are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Magic Natura are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. As a guest of Magic Natura, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There are 5 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 9 bars/lounges. WiFi is free in public spaces. An outdoor pool, a kids' pool, and a health club are also featured at the family-friendly Magic Natura. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. Smoking is allowed in designated areas at this 4-star Benidorm resort.

  • 350 guestrooms or units
  • 5 dining venues
  • 2 bars by the pool
  • 9 bars or lounges
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 3
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Arcade/game room
  • Playground on site
  • Sofa bed
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Alicante (ALC-Alicante Intl.) (56.3 km / 35 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Magic Natura offers 350 forms of air-conditioned accommodation with minibars and a safe. 40-inch LCD televisions come with satellite channels. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Pull-out sofa bed
  • Minibar
  • LCD television
  • Satellite channels
  • Microwave
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Tangaloa – This theme restaurant specialises in barbecue and only serves dinner.

Italian natura – This theme restaurant specialises in Italian cuisine and only serves dinner. Open selected days.

Tuvalu 1 – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.

Tuvalu 2 – On-site buffet restaurant. Open daily.

Tuvalu 3 – On-site buffet restaurant. Open daily.

Nearby Activities

3 outdoor swimming pools are on site along with an outdoor pool. In addition to a kids' pool, other recreational amenities include a complimentary water park, a health club and a spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa and Beauty Center. Services include massages. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 5:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 6.5 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

On-site parties or group events are strictly prohibited

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 150 per stay
  • High chair fee: EUR 6.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 6.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Magic Natura Animal Waterpark Polynesian Resort Benidorm
  • Magic Natura Lodge Benidorm
  • Magic Natura Lodge
  • Magic Natura Benidorm
  • Magic Natura Animal Waterpark Polynesian Resort
  • Magic Natura Resort
  • Magic Natura Benidorm
  • Magic Natura Resort Benidorm

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Magic Natura offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.