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"The Pillows they were too soft.and fluffy.What more can I say about the pillows there is only so much you can say is this enough now god i hope so " More

By a verified traveller on Fri 27 Dec 2019

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Hotel Description

The clean rooms at Hotel Palm Beach - Includes Tickets to Mundomar & Aqualandia Parks get good marks from our customers. During your stay, you're just a quick walk from Sierra Helada National Park. You'll find features such as free WiFi in public areas and a free beach shuttle, plus 2 bars. Built in 1973, this 4-star hotel has 299 rooms over 10 floors. All rooms offer free WiFi and balconies.

  • Air-conditioned rooms with balconies, digital TV and minibars
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a restaurant, a coffee shop, a swim-up bar and a poolside bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include a free kids' club, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre, a sauna and a playground
  • Guests speak favourably about the value of their stay and the clean guestrooms
  • Just a 2-minute drive from Levante Beach and 6 minutes from Benidorm Island
  • Free beach shuttle service

Junior Suite, City View, Tower (3 Adults)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Junior Suite, City View, Tower (2 Adults + 2 Children)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Junior Suite 4 adults

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Junior Suite, City View, Tower (2 Adults + 1 Child)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Junior Suite, City View, Tower

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Luxury Suite, Hot Tub, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Palm Beach - Includes Tickets to Mundomar & Aqualandia Parks ratings based on 20 verified reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Palm Beach - Includes Tickets to Mundomar & Aqualandia Parks

Everyone (14) Couples (2) Friends (2)
3 out of 5
The Pillows they were too soft.and fluffy.What more can I say about the pillows there is only so much you can say is this enough now god i hope so

Posted by on 27 Dec 2019

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4 out of 5

Posted by on 15 Oct 2019

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3 out of 5
Cigarette buts and litter not cleaned up that were dropped from balconies

Posted by on 2 Oct 2019

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4 out of 5

Posted by on 3 Sep 2019

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2 out of 5
The pool is nice and breakfast is acceptable but the beds are hard, one pillow offers no comfort and a overhanging sink which covers half the toilet basin isnt much fun when you have to slowy manoevre yourself past a dangerous corner worktop and sitting diagonally to use the loo because you cant a cess it to use it normally. The corridor to the rooms made you feel sea sick as its uneven narrow and in desperate need of decorating. The steps and position are not great for those with kids or who have mobility or health issues

Posted by on 2 Jun 2019

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5 out of 5
Spotless Hotel and great room.Food Good.Friendly atmosphere.

Posted by on 9 Apr 2019

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2 out of 5
Not informed by ebookers.com that outdoor pool and sunbeds not available. Food very very poor, cold overcooked very little variety. Good service with bus to beach. Staff not very friendly

Posted by on 8 Jan 2019

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1 out of 5

Posted by on 31 Dec 2018

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5 out of 5
Really friendly staff everywhere no matter the time of the day or what job they were doing . Very clean hotel with all rooms overlooking the pool. we ate breakfast here twice and was the usual you get with any hotel with an added bonus... iced cava/processo

Posted by on 27 Oct 2018

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2 out of 5

Stag and hen hotel

Lads chanting football songs by the pool....loud shouting singing throughout night and early hours. Shame as it's actually an ok hotel.

Posted by on 8 May 2018

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About the Hotel Palm Beach - Includes Tickets to Mundomar & Aqualandia Parks

Location Calle de Oslo, 2, Benidorm, Alicante 03503

Property Features

Hotel Palm Beach - Includes Tickets to Mundomar & Aqualandia Parks offers its guests an indoor pool, a seasonal outdoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A swim-up bar. WiFi is free in public spaces. A kids' pool, a nightclub, and a terrace are also featured at the family-friendly Hotel Palm Beach - Includes Tickets to Mundomar & Aqualandia Parks. This Mediterranean Benidorm hotel is smoke free.

  • 1 building
  • 299 guestrooms or units
  • 10 levels
  • 2 bars or lounges
  • Built in 1973
  • Dining venue
  • Nightclub
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Airport: Alicante (ALC-Alicante Intl.) (60.3 km / 37.5 mi)
  • Property shuttles: Free beach shuttle

Room Amenities

Hotel Palm Beach - Includes Tickets to Mundomar & Aqualandia Parks offers 299 forms of air-conditioned accommodation with minibars and a hairdryer. Rooms open to balconies. Beds feature premium bedding. Televisions come with digital channels. This Benidorm hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in April 2017.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Luxury bedding
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 11:00 AM.

El Patio – This restaurant serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Scuba diving nearby

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests receive tickets to access Mundomar (zoo) and Aqualandia Parks (waterpark), subject to theme park dates of operation.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Palm Beach - Includes Tickets to Mundomar & Aqualandia Parks

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a smoke detector and a security system. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Gap period enforced between guests' stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 9 and EUR 15 for adults, and EUR 9 and EUR 15 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palm Beach Benidorm
  • Palm Beach Hotel Benidorm
  • Palm Beach Hotel

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 10:00 AM to 6:30 PM
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.