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4.5 out of 5

"Food was excellent staff were first class good all round experience " More

By a verified traveller on Tue 07 Jan 2020

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Suite, Terrace, Pool View (2 Adults and 2 Children)

Bed Count room.options.bedSize.SofaBed Maximum Occupancy 4 Max

Suite, Terrace, Pool View (3 Adults)

Bed Count room.options.bedSize.SofaBed Maximum Occupancy 3 Max

Wellness Suite, Terrace (2 Adults)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite, Pool View (3 Adults and 1 Child)

Bed Count room.options.bedSize.SofaBed Maximum Occupancy 4 Max

Wellness Suite, Terrace (3 Adults)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite, Terrace, Pool View (2 Adults and 1 Child)

Bed Count room.options.bedSize.SofaBed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Sandos Benidorm Suites. During your stay, you'll be within walking distance of Benidorm Palace. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars. Built in 1987, this 4-star hotel has 200 rooms over 25 floors. Each room includes amenities such as free WiFi and a furnished balcony.

  • Air-conditioned rooms with furnished balconies, separate living rooms and flat-screen TVs
  • Free WiFi
  • The 2 restaurants, poolside bar and 2 bars/lounges offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Services include a free kids' club, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre and a playground
  • Guests speak favourably about the beach and the helpful staff
  • Just a 2-minute drive from Platja de Llevant and a few minutes from Benidorm Palace

Sandos Benidorm Suites ratings based on 24 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sandos Benidorm Suites

Everyone (10) Couples (4) Family (5) Friends (1) Other (1)
5 out of 5
Food was excellent staff were first class good all round experience

Posted by on 7 Jan 2020

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Comment from Hotel Management

9 Jan 2020 by NPOC

Dear Guest Thank you ever so much for your five star rating and kind words about your stay with us at Sandos Benidorm Suites. We are delighted to know that you had such a wonderful all round experience and we hope to see you again soon in the near future. Kind regards Nicky Coupland Guest Service

5 out of 5
We return to the suites every year. Just a great hotel food ,staff ,rooms entertainment very good. New Year Celebrations and Gala was fabulous. Love the Select area

Posted by on 5 Jan 2020

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Comment from Hotel Management

9 Jan 2020 by NPOC

Dear Guest What a lovely positive review!! Thank you ever so much for taking the time to write a few kind words about your stay with us during the New Year. We are delighted to know that we managed to reach your expectations in every way and hope to see you again very soon. Kind regards Nicky Coupland Guest Service

5 out of 5
The Hotel was spotlessly Clean all the staff in every department i spoke to were so friendly and could not do enough for you, i loved all the music memorabilia around the hotel and there was so much variety with the food.

Posted by , from Oxfordshire on 14 Apr 2019

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Comment from Hotel Management

18 Apr 2019 by NPOC

Dear VB Thank you for your five star review and such positive words regarding your stay with us at Sandos Benidorm Sutes. It is wonderful to know that you thoroughly enjoyed yourself and we look forward to seeing you again soon. Kind regards Nicky Coupland Guest Service

5 out of 5

Posted by on 31 Mar 2019

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Comment from Hotel Management

11 Apr 2019 by NPOC

Dear Guest Thank you for your rating regarding your stay with us at Sandos Benidorm Suites. We are delighted to know that you had a wonderful holiday and look forward to seeing you again soon. Kind regards Nicky Coupland Guest Service

5 out of 5
veery good hotel with great staff and amenities best all inclusive in benidorm

Posted by on 5 Dec 2018

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Comment from Hotel Management

29 Dec 2018 by NPOC

Dear Guest Thank you ever so much for your five star review and your kind comments. We are really pleased that you had such a lovely time and look forward to seeing you again soon. Kind regards and Happy New Year. Nicky Coupland Guest Service

4 out of 5

Nice hotel

Pros: Food, drinks, entertainment and friendly staff.
Cons: A courtesy bus to the beach would be useful as it is quite a long walk in hot weather.
Location: A quieter location away from the centre of town about 20 minutes walk to the beach.
Good food, drinks and entertainment, friendly and helpful staff especially the receptionist who arranged a room and flights home when our flight was cancelled.

Posted by , from Wirral on 23 May 2018

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Comment from Hotel Management

30 May 2018 by Nicky

Dear Guest Thank you ever so much for taking the time to post your review and rating regarding your recent stay with us at Sandos Benidorm Suites. We are really pleased to know that you thoroughly enjoyed your holiday and we look forward to seeing you again soon. Kind regards Nicky Coupland Guest Service

5 out of 5

First class hotel

Fabulous hotel public areas all refurbished spacious bright & very comfortable. No problem getting sun loungers pool gets the sun all day. Food excellent staff very friendly and efficient. Have already booked to go back. Gmags

Posted by , from N.ireland on 6 May 2018

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Comment from Hotel Management

10 May 2018 by Nicky

Dear gmags on Ebookers Thank you ever so much for your kind words and wonderful review regarding your recent stay at Sandos Benidorm Suites. We are so pleased to read such positive feed back and am looking forward to seeing you again soon in the future. Kind regards Nicky Coupland Guest Service

4 out of 5

october break

Pros: beds,food good if a little basic.entertainment flaky especially mid week.
well thought out functional hotel,but our time there was spoilt that on wed 18th they decided to bring in the builders,20m from the pool area tile cutting machine cutting new floor tiles-horrible noise ,made pool area unusuable-rain that day,so inside-guess what--thats when the stage area was to be 'redesigned'....no escape.no explaination,no refund????? sorry that gives this place a big no for customer care.

Posted by , from uk on 31 Oct 2017

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Comment from Hotel Management

7 Nov 2017 by Nicky

On behalf of the management of Sandos Benidorm Suites, we sincerely apologize if you were inconvenienced in any way during your stay with us and hope that this will not deter you from visiting us again in the near future. We hope you will be able to give us a second chance. Kind regards Nicky Coupland Guest Service

5 out of 5
Great hotel and location, rooms are modern, food and drinks also good.

Posted by , from wigan on 8 Oct 2017

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Comment from Hotel Management

17 Oct 2017 by Ana Prendes

Dear Janet, thank you very much for your review about your stay at Marconfort Benidorm Suites. We are glad to read that you enjoyed your holiday and will be very pleased to welcome you back soon. Kind regards, Ana Prendes Manager

5 out of 5

Friendly Hotel

Excellent staff excellent food excellent drink excellent Hotel

Posted by , from M on 11 May 2017

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Renovations + Closures

This property is closed from 4 September 2020 to 23 June 2021 (dates subject to change).

All-inclusive Details

All-inclusive room rates at Sandos Benidorm Suites are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet meals, snacks and local beverages included

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Land activities

  • Fitness facilities

Entertainment

  • On-site entertainment and activities
  • On-site live performances
  • Theme parties

Not included

  • Premium food items
  • Premium and/or non-domestic beverages
  • Spa/beauty facilities and services
  • Off-site tours

  • Buffet-style meals included
  • On-site entertainment and activities included
  • Gratuities included
  • Local non-alcoholic beverages and soft drinks included
  • Additional gratuities accepted
  • Airport transfers not included
  • Premium/imported non-alcoholic beverages not included
  • Fitness facilities included
  • Premium food items not included
  • All meals included
  • Food and beverage restrictions apply
  • Laundry/dry cleaning services not included
  • Spa/beauty facilities and services not included
  • All on-site activities, facilities and equipment included
  • Off-site tours not included
  • On-site live performances included
  • Theme parties included

Property Features

Some rates at Sandos Benidorm Suites are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Sandos Benidorm Suites offers its guests an outdoor pool, a fitness centre, and a kids' pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. WiFi is free in public spaces. A terrace, a free kid's club, and tour or ticket assistance are also featured at the family-friendly Sandos Benidorm Suites. This Mediterranean Benidorm hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 25 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1987
  • Bar by the pool
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Number of living rooms
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Alicante (ALC-Alicante Intl.) (58.2 km / 36.2 mi)

Room Amenities

Sandos Benidorm Suites offers 200 forms of accommodation with a safe and complimentary bottles of water. Rooms open to furnished balconies. This accommodation offers separate living rooms. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Renovation of all guestrooms was completed in November 2017.

  • Private balcony (furnished)
  • Living room
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom

Food & Drink

Restaurante Principal – This buffet restaurant serves breakfast, lunch and dinner.

Khas Mahal – This theme restaurant specialises in Indian cuisine and only serves dinner. Reservations are required. Open selected days.

Rolling's Bar – On-site bar. Open daily.

La Bamba – On-site bar. Open daily.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Reflexology
  • Sports massage

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property’s All-Inclusive rates exclude dining at Khas Mahal restaurant.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Day gala dinner fee

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Benidorm Flamingo
  • Benidorm Marconfort Flamingo
  • Flamingo Benidorm
  • Flamingo Benidorm Marconfort
  • Flamingo Marconfort Benidorm
  • Marconfort Flamingo
  • Sandos Benidorm Suites All Inclusive Hotel
  • Marconfort Flamingo Resort
  • Marconfort Flamingo Resort Benidorm
  • Marconfort Flamingo Benidorm Hotel Benidorm
  • Sandos Suites All Inclusive Hotel
  • Marconfort Suites All Inclusive
  • Marconfort Benidorm Suites
  • Marconfort Suites
  • Sandos Benidorm Suites All Inclusive
  • Sandos Suites All Inclusive
  • Marconfort Benidorm Suites All Inclusive
  • Sandos Benidorm Suites All Inclusive All-inclusive property
  • Sandos Suites All Inclusive All-inclusive property
  • confort Benidorm Suites Inclu
  • Sandos Benidorm Suites Hotel
  • Sandos Benidorm Suites Benidorm
  • Sandos Benidorm Suites All Inclusive
  • Sandos Benidorm Suites Hotel Benidorm

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Awards & Affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.