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4.0 out of 5

"Very well placed for access to station airport and local attractions " More

By a verified traveller on Tue 04 Feb 2020

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Hotel Description

Our customers tell us that they can't get enough of the great public transport around Best Western Hotel Cappello D'Oro. During your stay, you're just a quick walk from Largo Porta Nuova. You'll find features such as free WiFi in public areas, plus a 24-hour fitness centre and a bar. This 4-star hotel has 88 rooms over 4 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • Air-conditioned rooms with LCD TVs, minibars and room service (during limited hours)
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a 24-hour fitness centre and a sauna
  • Guests have great things to say about the helpful staff and the proximity to public transport
  • 12 minutes by foot from Humanitas Gavazzeni Hospital and a 5-minute drive from Papa Giovanni XXIII Hospital
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Classic Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£74* Per night/room 4 Sep - 5 Sep

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Triple Room

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Superior Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Best Western Hotel Cappello D'Oro ratings based on 13 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Hotel Cappello D'Oro

Everyone (5) Couples (3) Business (1) Family (3) Friends (1)
3 out of 5
Very well placed for access to station airport and local attractions

Posted by on 4 Feb 2020

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Comment from Hotel Management

6 Feb 2020 by Cristina Customer Service

Dear guest, thank you very much for taking the time to share your review with us and for choosing Hotel Cappello D'oro for your recent stay in Bergamo. We are glad to read that you appreciated your stay with us. We would like to thank you for remarking our great position in the city centre. We would be delighted to welcome you back. Our kindest regards,

5 out of 5
Very friendly and helpful staff. Superb rooms. Great location.

Posted by on 26 Sep 2019

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Comment from Hotel Management

11 Oct 2019 by Cristina Customer Service

Dear guest, thank you very much for your review and for choosing Hotel Cappello D'oro for your recent stay in Bergamo. We are really glad to read that you appreciated your stay with us and that all the services that we offered to you were able to exceed your expectations. We would be delighted to welcome you back. Our kindest regards, Cristina Customer Service

5 out of 5
Central position, friendly & helpful staff, very clean.

Posted by on 8 Jul 2019

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Comment from Hotel Management

9 Jul 2019 by Cristina Customer Service

Dear guest, thank you very much for your review and for choosing Hotel Cappello D'oro for your recent stay in Bergamo. We are really glad to read that you appreciated your stay with us and that all the services that we offered to you were able to exceed your expectations. We would be delighted to welcome you back. Our kindest regards, Cristina Customer Service

4 out of 5

Posted by on 27 Jun 2019

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Comment from Hotel Management

1 Jul 2019 by Cristina Customer Service

Dear guest, thank you very much for your review and for choosing Hotel Cappello D'oro for your recent stay in Bergamo. We are really glad to read that you appreciated your stay with us and that all the services that we offered to you were able to exceed your expectations. We would be delighted to welcome you back. Our kindest regards, Cristina Customer Service

4 out of 5

Great Location For MONZA GP

Rooms large and spacious. Good service. Great location for the train station and bus station. Would definitely stay there again.

Posted by on 10 Sep 2015

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5 out of 5

Posted by on 8 Dec 2019

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Comment from Hotel Management

8 Dec 2019 by Cristina Customer Service

Dear guest, thank you very much for your review and for choosing Hotel Cappello D'oro for your recent stay in Bergamo. We are really glad to read that you appreciated your stay with us. We would be delighted to welcome you back. Our kindest regards, Cristina Customer Service

3 out of 5
Hyvä aamiainen, ystävällinen ja palvelualtis henkilökunta.Eräs vastaanottovirkailija puhui niin huonoa englantia, että sitä oli vaikea ymmärtää.

Posted by on 2 Sep 2019

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Comment from Hotel Management

6 Sep 2019 by Cristina Customer Service

Dear guest, thank you for sharing your review with us and for choosing Hotel Cappello D'oro for your recent stay in Bergamo. We are glad to read that you appreciated your stay with us. We would like to thank you for remarking the quality of our breakfast. We would be delighted to welcome you back. Our kindest regards, Cristina Customer Service

4 out of 5

Posted by on 1 Jul 2019

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Comment from Hotel Management

1 Jul 2019 by Cristina Customer Service

Dear guest, thank you very much for your review and for choosing Hotel Cappello D'oro for your recent stay in Bergamo. We are really glad to read that you appreciated your stay with us and that all the services that we offered to you were able to exceed your expectations. We would be delighted to welcome you back. Our kindest regards, Cristina Customer Service

3 out of 5
Personnel tres sympathique. Dommage que la douche ne soit pas mobile et un détartrage ne serait pas superflu. De plus des moustiques se sont invités dans la chambre si bien qu'il a fallu chasser durant la nuit. A part ça petit-déjeuner excellent.

Posted by on 19 Apr 2019

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Comment from Hotel Management

22 Apr 2019 by Cristina Customer Service

Dear guest, thank you very much for your review and for choosing Hotel Cappello D'oro for your recent stay in Bergamo. We are really glad to read that you appreciated in particular the kindness and professionality of our staff. We also take good note and appreciate your suggestions since this will help us improve. We would be delighted to welcome you back. Our kindest regards, Cristina Customer Service

4 out of 5

Empfehlenswert

Das Hotel war sauber, das Zimmer recht gross und nett eingerichtet, das Personal überaus freundlich und WIFI im Zimmer funktionierte sehr gut (was in Italien nicht selbstverständlich ist). Sehr hundefreundlich, als wir ankamen, standen Hundebett und Geschirr bereit. Und obwohl vor dem Haus eine Bushaltestelle und eine grosse Strasse ist, habe ich im Zimmer nichts gehört.

Posted by on 15 Feb 2016

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About the Best Western Hotel Cappello D'Oro

Location 12 Viale Papa Giovanni XXIII, Bergamo, BG 24121

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Hotel Cappello D'Oro offers its guests a sauna and a 24-hour fitness centre. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and a meeting room. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 431 square feet (40 square metres). A terrace, tour or ticket assistance, and multilingual staff are also featured at the family-friendly Best Western Hotel Cappello D'Oro. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Bergamo hotel.

  • 88 guestrooms or units
  • 4 levels
  • 2 buildings
  • 431 sq ft of conference space
  • 40 sq. m of conference space
  • Bar or lounge
  • Childcare (surcharge)
  • Business centre (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Bergamo (BGY-Orio Al Serio) (6.1 km / 3.8 mi)
  • Train station: Bergamo Alta Funicular (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Hotel Cappello D'Oro offers 88 forms of air-conditioned accommodation with minibars and laptop-compatible safes. LCD televisions come with premium satellite channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests requiring an invoice must state this at the time of reservation and provide all the necessary details.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 15 per accommodation, per day
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Personal protective equipment, including masks and gloves, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser

Contactless check-in and contactless check-out are available

Individually wrapped food options are available for breakfast and through room service

The property affirms that it follows sanitisation practices of Safe Hospitality National Protocol (Italy) guidelines

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast and through room service.The property affirms that it follows sanitisation practices of Safe Hospitality National Protocol (Italy) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property follows a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually wrapped food options are available through room service
  • Gap period enforced between guests' stays
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 5.00 and EUR 15.00 per person (approximately)
  • Self-parking fee: EUR 22 per day
  • Pet fee: EUR 15 per accommodation, per day
  • Facilities fee: EUR 8.00 per person, per day and includes use of: sauna; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hotel Cappello D'Oro Bergamo
  • Best Western Cappello D'Oro Bergamo
  • BEST WESTERN PREMIER Cappello D'Oro Bergamo
  • BEST WESTERN PREMIER Cappello D'Oro Hotel
  • BEST WESTERN PREMIER Cappello D'Oro Hotel Bergamo
  • Cappello D'Oro
  • Cappello D'Oro BEST WESTERN
  • Best Western Cappello D'Oro
  • Best Western Premier Cappello d`Oro Hotel Bergamo
  • Best Western Bergamo
  • Bergamo Best Western
  • Best Western Hotel Bergamo
  • Best Western Premier Cappello D'Oro
  • Best Cappello D'oro Bergamo
  • Best Western Hotel Cappello D'Oro Hotel
  • Best Western Hotel Cappello D'Oro Bergamo
  • Best Western Hotel Cappello D'Oro Hotel Bergamo

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 15 April to 15 October.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.