- Liked: Cleanliness, staff & service
- Disliked: Property conditions & facilities, room comfort
The hotel is in the city this is the advantage
Normal but the bed it is not comfortable was terrible
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Located in Bergamo's Citta Bassa neighbourhood, Casalino Centrale Rooms is in the city centre and near a train station. Piazza Vecchia and Palazzo della Ragione are notable landmarks, and some of the area's popular attractions include Leolandia and Parco Faunistico Le Cornelle. Looking to enjoy an event or a game while in town? See what's happening at Stadio Atleti Azzurri d'Italia or PalaNorda.
Luckily we stayed just one night at this place. It was already late night when we arrived and we had to leave early morning next day to catch a plane. One of the reasons of choosing this room was because it had wifi. But for our surprise it was not working and the owner told us that she couldn't fix it because it is shared with the whole neighborhood. Therefore we asked if she could at least give us some discount since we paid for a service that was not available. We would be happy with any discount but she was angry about it and said that we could go to some coffee shop (it was 10pm) if we needed the internet so much. Moreover she said that if we were not happy with it, we can leave and find other hotel. It wasn't only bad that the wifi didn't work the whole night but even worst that she wasn't helpful at all. We were not complaining about the price of the hotel but just that we paid for a service that wasn't provided. To sum up, we would never recomend this place