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 Bergamo •1 Room
 Bergamo • 1 Room
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Starhotels Cristallo Palace

4-star property
Via Betty Ambiveri 35, Bergamo, BG 020 3788 4841
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4.0 out of 5
Very good!
See all 8 ebookers Reviews

"The hotel was very efficient. The breakfast room staff were excellent as was the breakfast choice. The maid visited everyday and did a good job. The o ... " More

By Justblues on Thu 18 Sep 2014

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Classic Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£88* Per night/room 12 May - 13 May

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room, Connecting Rooms

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

During your stay at Starhotels Cristallo Palace, you'll be within walking distance of Humanitas Gavazzeni Hospital. You'll find features such as free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • 13 minutes on foot from Humanitas Gavazzeni Hospital and a 2-minute drive from Centro Congressi Giovanni XXIII
  • Airport drop-off shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Starhotels Cristallo Palace ratings based on 8 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Starhotels Cristallo Palace

Everyone (2) Couples (4) Other (1) Friends (1)
4 out of 5

Posted by on 27 Jan 2019

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Comment from Hotel Management

19 Apr 2019 by Hotel Management

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Hotel Management

4 out of 5

Short break

The hotel was very efficient. The breakfast room staff were excellent as was the breakfast choice. The maid visited everyday and did a good job. The only draw back is the area that the hotel is located in. Not much close by and a good brisk 20 minute walk to town.

Posted by on 18 Sep 2014

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Comment from Hotel Management

17 Oct 2023 by Staff

-Dear Guest, Thank you so much for spending your time writing your fantastic feedback!We would be pleased to welcome you again in our hotel as our guest.Best regards, Front Office dept.

4 out of 5

Posted by on 23 Aug 2019

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Comment from Hotel Management

24 Aug 2019 by Marco

Dear Guest, Thank you very much for taking time to share with us your feedback! Hoping to welcome you back for your next stay to our hotel we take the opportunity to send you our best regards, Marco, Front office agent

3 out of 5

Bergamo tutuksi

Hotelli sopii parhaiten niille, jotka liikkuvat omalla/vuokra-autolla. Sijainti aivan Milanoon vievän päätien varrella ja lähellä lentokenttää. Kuljetus kentälle, anivarhainkin. Huone oli todella siisti, mutta aika pieni. Ystävällinen henkilökunta.

Posted by on 13 Mar 2015

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Comment from Hotel Management

17 Oct 2023 by Staff

Dear Guest, Thank you so much for spending your time writing your feedback.We would be pleased to welcome you again in our hotel as our guest.Best regards, Front Office dept.

4 out of 5

Hyvä hotelli Bargamossa

Siisti hyvä hotelli lentokentän ja kaupungin välissä. Aamupala erittäin monipuolinen ja runsas, tällä pärjäsi pitkään. Henkilökunta avuliasta ja osaavaa. Paluulento oli meillä varhainen, mutta aamupalaboxi järjestyi klo 5.00 ja kuljetus lentokentälle hotellin puolesta. Aivan keskustaan on reilu kilometri matkaa, mutta se ei meitä haitannut.

Posted by on 17 Dec 2014

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Comment from Hotel Management

17 Oct 2023 by Staff

Dear Guest,Thank you very much for taking time to share with us your feedback! We hope to welcome you back in the near future.Best regards,

4 out of 5

Mukava yllätys kuvien perusteella tilattuna.

Aamupalalla olisi kaivattu tuoreita vihanneksia kurkkua ym.

Posted by on 12 Oct 2014

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Comment from Hotel Management

17 Oct 2023 by Staff

Dear Guest, Thank you so much for spending your time writing your feedback.We would be pleased to welcome you again in our hotel as our guest.Best regards, Front Office dept.

4 out of 5

Palaan tänne takaisin

Pidin palvelualttiista henkilökunnasta. TyynyMania -oli hieno veto. respasta sai hakea sellaisen tyynyn kun halusi. Minulle kelpasi ja tuntui hyvältä valittu tyyny.

Posted by on 22 Jul 2013

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Comment from Hotel Management

17 Oct 2023 by staff

Dear Guest, Thank you so much for spending your time writing your feedback.We would be pleased to welcome you again in our hotel as our guest.Best regards,

5 out of 5

Tasokas palvelu ja hyvä logistiikka

Sulava palvelu, hyvä aamiainen ja ystävällinen ohjaus turistin seuraavaan kohteeseen. Englanninkieli sujui useimmilta palveluun osallistuneilta hyvin. Tilat täyttivät odotukset. Maantien ja lentokentän melua kuului jonkin verran.

Posted by on 12 Jun 2013

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Comment from Hotel Management

17 Oct 2023 by Staff

Dear Guest,Thank you very much for taking time to share with us your feedback! We hope to welcome you back in the near future.Best regards,

About the Starhotels Cristallo Palace

Location Via Betty Ambiveri 35, Bergamo, BG 24126

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre, meeting rooms, and limo/town car service are available. WiFi is free in public spaces. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the family-friendly Starhotels Cristallo Palace. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. For a fee, parking is available. This 4-star Bergamo hotel is smoke free.

  • 90 guestrooms or units
  • 9 levels
  • Conference rooms
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Bergamo Station (1.7 km / 1 mi)
  • Property shuttles: Airport drop-off
  • Parking: Self parking available for a surcharge

Room Amenities

Starhotels Cristallo Palace offers 90 accommodations with minibars and a safe. Beds feature premium bedding. Satellite televisions are provided. Bathrooms include a shower, bidets and hairdryers. This Bergamo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Antica Perosa – This restaurant serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Starhotels Cristallo Palace offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per stay.

Pet Policy

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Airport shuttle fee: EUR 35 per vehicle
  • Self-parking fee: EUR 14 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cristallo Palace
  • Starhotels Cristallo Palace
  • Starhotels Cristallo Palace Bergamo
  • Starhotels Cristallo Palace Hotel
  • Starhotels Cristallo Palace Hotel Bergamo
  • Starhotels Cristallo Bergamo
  • Starhotels Cristallo Palace Hotel
  • Starhotels Cristallo Palace Bergamo
  • Starhotels Cristallo Palace Hotel Bergamo

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.