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3.7 out of 5

"Very welcoming hotel with friendly staff and a lovely atmosphere. Lovely room. Very quiet and relaxing. Bed was REALLY comfortable. Great shower. Brea ... " More

By a verified traveller on Sat 20 Jan 2024

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Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£78* Per night/room 29 Apr - 30 Apr

Economy Double Room

Bed Count room.options.bedSize.BunkBed.Singular Maximum Occupancy 2 Max

Superior Double or Twin Room (Plus)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Triple Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Description

The free breakfast at Heimen Hotel gets good marks from our customers. During your stay, you're just a quick walk from Hurtigruten Terminal. You'll find features such as free WiFi in public areas, plus dry cleaning service and self-parking (surcharge).

  • Free buffet breakfast offered
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, a computer and laundry facilities
  • Guests have good things to say about the accommodation for the cleanliness and nice bathrooms
  • Just a 4-minute walk from Kloverhuset Shopping Centre and 6 minutes on foot from Torget Fishmarket

Heimen Hotel ratings based on 6 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Heimen Hotel

Everyone (4) Couples (1) Family (1)
5 out of 5
Very welcoming hotel with friendly staff and a lovely atmosphere. Lovely room. Very quiet and relaxing. Bed was REALLY comfortable. Great shower. Breakfast options were great, lots of choice but ‘hot’ food would have been better if it were actually served hot and the carrot sticks would be better peeled fresh each day. Nobody dives in to day old carrots. Tea, coffee and hot chocolate throughout the day was a really nice touch. Wouldn’t hesitate to recommend. Super place to stay.

Posted by , from Aberdeen on 20 Jan 2024

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4 out of 5
Very nice breakfast

Posted by on 22 Dec 2022

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Comment from Hotel Management

4 Jan 2023 by Sverre

Thank you for your review. We wish you a pleasant winter and a warm welcome back to us.

4 out of 5

Posted by on 19 Jan 2023

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3 out of 5
Hotellissa huono äänieristys. Ääniä kuului seinien läpi yöllä ja haittasi nukkumista. Kokolattiamatto miinusta. Huonekalut kuluneita, kolhiintuneita. Sänky oli liian upottavan pehmeä.Yleiset tilat hyvin siistit ja viihtyisät. Sijainti oikein hyvä. Aamiainen todella monipuolinen, suura plussa siitä. Hotelli sopii kyllä viikonloppumatkustajille, parin yön verran. Pidempää aikaa ei viihtyisi.

Posted by on 9 Nov 2022

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Comment from Hotel Management

4 Jan 2023 by Sverre

Thank you for your review. We wish you a pleasant winter and a warm welcome back to us.

3 out of 5
It appears that the hotel is still understaffed, rooms are changed / cleaned every third day. The shower has a curtain but the bathroom gets all wet if the showerhead is not held in hand. Towels can be asked at the reception. There is no coffee in the rooms but available in the lounge.

Posted by on 13 Aug 2022

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Comment from Hotel Management

12 Oct 2022 by Sverre

Thank you for your review. We wish you a pleasant autumn and a warm welcome back to us.

3 out of 5
normaler Standard nichts besonderes

Posted by on 17 Aug 2021

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Comment from Hotel Management

19 Aug 2021 by Resepsjonen - Augustin Hotel.

Thank you for your review. We wish you a pleasant summer and a warm welcome back to us.

Property Features

Free breakfast is available. A computer station is on site and WiFi is free in public spaces. The historic Heimen Hotel also features a garden, coffee/tea in common area, and laundry facilities. Parking is available for a fee. A complete renovation of Heimen Hotel was completed in February 2021. This Bergen hotel is smoke free.

  • 100 guestrooms or units
  • Buffet breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Computer for guest use
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Train station: Bergen Station (2 km / 1.3 mi)
  • Metro station: Byparken Station (0.7 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Heimen Hotel offers 100 accommodations with a hairdryer. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Shower
  • Housekeeping (on request)
  • Hairdryer
  • Desk
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Desk chair

Food & Drink

Guests are served a free buffet breakfast.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is not cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: NOK 225 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Augustin Bergen
  • Augustin Hotel
  • Augustin Hotel Bergen
  • Hotel Augustin

Awards & Affiliations

The property is a member of Historic Hotels of Europe.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.