"Have stayed in this hotel many times, great staff in all areas, rooms are clean and beds comfortable. Only let down is the jacuzzi in the spa area whi ... " More

By a verified traveller on Mon 06 Aug 2018

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Hotel Description

Our customers tell us that they enjoy the helpful staff at Axel Hotel Berlin - Adults Only. During your stay, you're just a quick walk from Kurfürstendamm. Features include free WiFi in public areas, plus a full-service spa and a health club. Built in 2009, this 4-star hotel has 87 rooms over 6 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • Air-conditioned rooms with LCD TVs, room service (during limited hours) and down duvets
  • Free WiFi
  • Grab something to eat at the coffee shop/café or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself to massages or body treatments at the spa
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests like the restaurant and bar
  • Just a 5-minute walk from Department Store of the West and 5 minutes on foot from Kurfürstendamm

City Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£56 per night

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

City Room (for single use)

Bed Count 1 King Bed Maximum Occupancy 1 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Single Room (Axel Single)

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Axel Suite (Panoramic city views)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Axel Hotel Berlin - Adults Only ratings based on 147 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Axel Hotel Berlin - Adults Only

Everyone (30) Couples (47) Business (4) Family (4) Friends (19) Other (39)
5 out of 5

Posted by on 22 May 2019

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Comment from Hotel Management

24 May 2019 by axel team

Hello, Thank u so much for this review we are looking forward to see u again Best regards

3 out of 5

Great location

Have stayed in this hotel many times, great staff in all areas, rooms are clean and beds comfortable. Only let down is the jacuzzi in the spa area which has not been working properly over my last 4 stays over a 2 year period which is really unacceptable.

Posted by on 6 Aug 2018

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Comment from Hotel Management

7 Aug 2018 by Oliver Böhme / Hotel Manager

Thank you for your recent stay in the Axel Berlin. A person from the SPA Company will check the Jacuzzi, you will not have any problem the next time. Best regards from Berlin

5 out of 5

great location near the gay quarter

hot tub on the roof added some more fun to my stay, good relaxed feel to the place

Posted by on 26 Mar 2018

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Comment from Hotel Management

26 Mar 2018 by Oliver Böhme / Hotel Manager

Dear guest, thank you so much for your nice review on expedia.I m happy that you had a good time with us and hope to welcome you soon again. Best regards from Berlin

3 out of 5

Good location

Pros: Friendly helpful staff
Cons: The spa facilities need a little work especially the jacuzzi and a proper evening bar and restaurant offering..
Location: Ideal for night life and close to shopping.
The location was ideal for the gay pride weekend and the staff were helpful and pleasant. Some of the facilities were not quite up to the standard they have been in the past but overal it was still a pleasant stay.

Posted by , from London on 8 Aug 2017

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Comment from Hotel Management

11 Sep 2017 by manager

Dear Guest, We have taken note of your comments and hope to remedy soon, in order to improve our quality and service. We really appreciate your time and your opinion. I hope to see you soon in Axel Hotel Berlín or at one of our Axel Hotels around the world. Yours Sincerely, Juan Carlos Utrilla Hotel Manager Axel Hotel Berlín

4 out of 5

Good standard and great location.

I have stayed in this hotel when in Berlin and always enjoy the facilities and location. Only down point this time was that the spa was not available due to recent fire. I was not given any information about this when checking in. In the circumstances I would have expected an apology and or some alternative such as a breakfast or dinner.

Posted by , from H on 20 Nov 2016

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Comment from Hotel Management

22 Nov 2016 by Juan Carlos Utrilla General Manager Axel Hotel Ber

Dear Bill, Thank you for taking the time to share your feedback. I am sorry that we did not tell you upon check in that you cannot enjoy the facilities on 6th floor. As well I would like to add that as you have booked through Expedia they would have had the responsibility to give you the information before you arrive to the hotel. We will appreciate very much if you could write a complain about the lack of information directly to Expedia too! We hope you would like to give us another chance next year when the new spa will be open! Sincerely,

5 out of 5

Great staff, clean modern rooms, good facilities

Very well located with incredibly helpful and friendly staff. Modern and clean rooms plus good facilities (gym, spa). Food at restraint also very good

Posted by , from london on 16 Nov 2016

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Comment from Hotel Management

18 Nov 2016 by Juan Carlos Utrilla General Manager Axel Hotel Ber

Dear Craig, Thank you for your comment about Axel Hotel Berlín. We are pleased that you have stay in our hotel. We strive to provide the ultimate service while maintaining an enjoyable atmosphere. Nothing is more important to us than well being of our customers. We look forward to seeing you here again in the not-too-distant future. Best Regards,

4 out of 5

Good standard of comfort and facilities.

Hotel is of a good standard and sits within the gay district with loads of restaurants, bars and clubs.

Posted by , from UK on 22 Aug 2016

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5 out of 5

Comfortable and good facilities

Modern and comfortable with good range of facilities. I liked the spa and outside jacuzzi. Bars and clubs nearby.

Posted by on 4 Apr 2016

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5 out of 5

Axel Berlin a great stay

Had read the reviews so had some good and not so good expectations, however Axel exceeded them. Staff were nice and welcoming. Room was modern tho more wardrobe space would have been good. Restaurant breakfast food was really enjoyable. Spa area with sauna, Wet room and jacuzzi was excellent even tho there was some snow falling it was warm. Location is good with good bars and amenities. Will go back so hope the staff keep it up.

Posted by on 29 Feb 2016

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4 out of 5

Nice trendy hotel

A tasteful, ultra modern hotel aimed at the gay market, though badged as 'hetero-friendly'. Almost all the walls are black, except for those that are mirrors, which can make finding your way around feel a little weird on the first day. Nice comfortable rooms with plenty of space and a huge walk in shower. However, beware that the shower is entirely housed in glass, so whoever you might share a room with can see you in the shower! Also, most of the artwork is rather homo-erotic. Very friendly English speaking reception staff and bar staff. I found that the bar on the ground floor was the perfect meeting place for a drink before heading out for the evening. Cross the road in front of the hotel and less than 5 minutes walk brings you to Wittemburg Platz with its U-Bahn station and the famous KaDeWe store. Rooftop spa is a nice place for an afternoon relax including the outdoor hot tub. However, beware, the floor can be extremely slippery with wet feet. There is a rooftop bar which would be a nice place to relax in the warmer summer months, however as I visited in January it was closed. Good, fast wifi thought the hotel. I'll definitely return. A nice place to stay, though it's just a tad too expensive for what it is.

Posted by on 16 Feb 2016

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About the Axel Hotel Berlin - Adults Only

Location Lietzenburger Str 13-15, Berlin, BE 10789

Renovations + Closures

The following facilities are closed on Monday and Tuesday:

  • Bar/lounge

Property Features

Axel Hotel Berlin - Adults Only offers its guests a full-service spa, a health club, and a sauna. There's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business centre and a meeting room are available. The business-friendly Axel Hotel Berlin - Adults Only also features a rooftop terrace, a garden, and concierge services. Smoking is allowed in designated areas at this 4-star Berlin hotel.

  • 1 building
  • 87 guestrooms or units
  • 6 levels
  • Built in 2009
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Garden
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Berlin (TXL-Tegel) (14.4 km / 8.9 mi)
  • Train station: Berlin Zoological Garten Station (2.5 km / 1.5 mi)
  • Metro station: Wittenbergplatz U-Bahn (0.3 km / 0.2 mi)
  • Parking:

Room Amenities

Axel Hotel Berlin - Adults Only offers 87 forms of air-conditioned accommodation with a safe and complimentary bathrobes. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include a bath and shower, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LCD television
  • Down blanket
  • Bathtub or shower
  • Housekeeping (daily)
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:30 AM to 11:00 AM.

Urban Bar – This cocktail bar only serves breakfast.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a health club and a sauna.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

  • Sauna in spa
  • Spa tub in spa
  • Body treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

Additional policies and fees may apply when booking more than 5 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Additional policies and fees may apply when booking more than 4 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Minimum guest age is 18
  • Caters to adults only

Fees

 

  • A city tax of Berlin is imposed by the city. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation that you received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 16.50 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Axel Hotel Berlin
  • Axel Hotel
  • Axel Berlin
  • Axel Hotel Berlin Adults
  • Axel Hotel Adults
  • Axel Berlin Adults

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQIA) guests.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.