23 May 2018 by Marie Zeitz
Dear guest, thanks for taking the time to give us a feedback concerning your recent stay. Unfortunately you didn’t enjoy it to 100 %. Therefore we would like to apologize. We always take reviews as a reason to work on our service and quality. We will take a note of the mentioned aspects and will find a solution to work on these. It will be nice to welcome you again to show your our improvements. Best regards Marie Zeitz
21 Nov 2019 by Ingo Westphal
Vielen Dank für Ihren Aufenthalt und für die Wiedergabe Ihrer persönlichen Eindrücke. Für uns ist es wichtig zu wissen, ob sich unsere Gäste wohl fühlen. Jede Information ist hilfreich und unterstützt uns dabei, die Sichtweise unserer Gäste auf die Hotelabläufe besser zu verstehen. Es tut uns sehr leid, dass wir Ihnen keinen angenehmen Aufenthalt bereiten konnten und Sie sich bei uns offensichtlich nicht wohlgefühlt haben. Dafür möchten wir uns vielmals entschuldigen. Die von Ihnen genannten Punkte entsprechen nicht unserem Standard und werden intern ausführlich mit den betreffenden Abteilungen besprochen. Wir hoffen, Sie nehmen unsere Entschuldigung an und geben uns noch eine zweite Chance, sodass wir Sie dann in allen Punkten überzeugen können. Ingo Westphal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and a meeting room. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 7804 square feet (725 square metres) and includes conference centres. A health club, a terrace, and tour or ticket assistance are also featured at the business-friendly City Hotel Berlin East. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Berlin hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Free parking nearby
City Hotel Berlin East offers 317 forms of accommodation with a safe and a hairdryer. Beds feature down comforters. A pillow menu is available. Satellite televisions are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a full breakfast daily from 6 AM to 10:30 AM.
Grenzlos – This restaurant specialises in international cuisine and only serves light fare.Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.