23 May 2018 by Marie Zeitz
Dear guest, thanks for taking the time to give us a feedback concerning your recent stay. Unfortunately you didn’t enjoy it to 100 %. Therefore we would like to apologize. We always take reviews as a reason to work on our service and quality. We will take a note of the mentioned aspects and will find a solution to work on these. It will be nice to welcome you again to show your our improvements. Best regards Marie Zeitz
29 Sep 2020 by Tanja Schnittka
Vielen Danl für Ihre Bewertung!
1 Sep 2020 by Tanja Schnittka
Hallo Yannick und Zhanna, das ist wirklich schade zu hören. Wir bedanken uns für Ihre Offenheit und entschuldigen uns für die Unannehmlichkeiten. Ich werde mit meinem Team noch einmal ausführlich sprechen. Herzliche Grüße Tanja Schnittka Front Office Manager
26 Apr 2020 by Tanja Schnittka
Vielen Dank für Ihre Bewertung. Wir hoffen Sie bald wieder als unser Gast begrüßen zu dürfen.
The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and a meeting room. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 7804 square feet (725 square metres) and includes conference centres. A health club, a terrace, and tour or ticket assistance are also featured at the eco-friendly City Hotel Berlin East. For a fee, parking is available. This 4-star Berlin hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Free parking nearby
City Hotel Berlin East offers 317 accommodations with a safe and a hairdryer. Beds feature down duvets. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a full breakfast daily from 6 AM to 10:30 AM.
Grenzlos – This restaurant specialises in international cuisine and only serves light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, Barclaycard and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Travel Pledge.