25 Nov 2022 by Crowne Plaza Berlin City Centre Ku'damm
Sehr geehrter Peter,wir bedauern, dass Sie mit unserem Wellnessbereich nicht zufrieden waren. Die Sauna beheizen wir derzeit sehr gerne für unsere Gäste mit einer kurzen Vorlaufzeit. Auch Bademäntel geben wir natürlich auch gerne aus. Wir möchten uns entschuldigen, dass dies durch die Sprachschwierigkeiten nicht gut kommuniziert wurde. Bitte seien Sie versichert, dass wir dies mit der Abteilung ausführlich thematisieren werden. Wir hoffen, Sie hatten darüber hinaus einen angenehmen Aufenthalt bei uns. Freundliche GrüßeIhr Crowne Plaza Berlin City Centre Ku'damm
31 Oct 2022 by Crowne Plaza Berlin City Centre Ku'damm
Herzlichen Dank für Ihr freundliches Feedback. Wir freuen uns auf Ihren nächsten Aufenthalt!
Crowne Plaza Berlin City Centre, an IHG Hotel offers its guests an indoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Spa services, a terrace, and tour or ticket assistance are also featured at the luxury Crowne Plaza Berlin City Centre, an IHG Hotel. Parking is available for a fee. This 4.5-star Berlin hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Self parking (surcharge)
Crowne Plaza Berlin City Centre, an IHG Hotel offers 423 accommodations with a safe and free newspapers. A pillow menu is available. 40-inch Flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 6:00 AM to 11:30 AM.
The Wilson's – This restaurant serves breakfast, lunch and dinner.
Lobby Lounge – This bistro specialises in Californian cuisine and serves breakfast, lunch and dinner. Open daily.
Kemmons Bar – This bar only serves light fare. Open daily.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials, body treatments and manicures and pedicures.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 48 hours between bookings.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.