1 Sep 2023 by Ihr Team vom Holiday Inn Berlin City West
Dear Ilkka, Thank you for sharing your feedback about your recent experience.We are glad to hear that you found our staff considerate during your stay. Our team is dedicated to providing excellent service to all our guests. However, we are concerned about the issue you mentioned regarding the bathroom smell. We apologize for any inconvenience this may have caused and assure you that our housekeeping team maintains high standards of cleanliness throughout the hotel. We will investigate this matter and take appropriate actions to prevent such issues in the future.We hope to have the opportunity to welcome you back again on a future occasion.Best regards,Ihr Team vom Holiday Inn Berlin City West
2 Jun 2019 by IO
Dear Guest, thank you very much for your four stars. We hope you had a nice time in Berlin and might have another chance to visit us again soon. Kind regards, Your Holiday Inn Team
3 May 2019 by Kevin Richter
Sehr geehrter Gast, vielen Dank für dieses fantastische Feedback. Es freut mich, dass Ihnen ihr Aufenthalt im Haus gefallen hat. Wir würden uns freuen, Sie noch einmal als Gast im Haus begrüßen zu dürfen. Mit besten Grüßen Kevin Richter Assistant Front Office Manager
8 May 2018 by Gregor Seipolt - General manager
Dear Anja, thank you for taking the time to submit your feedback. We are very sorry to learn that you were not satisfied with our services. Please be assured that we continually work hard to uphold our standards and will pass on your feedback to our front office. Kind regards, Gregor Seipolt General Manager
19 Dec 2016 by Gregor Seipolt - General manager
Sehr geehrter Gast, wir freuen uns sehr über dieses großartige Feedback von Ihnen. Vielen Dank! Dieses Lob geben wir sehr gerne an all unsere Kollegen weiter und freuen uns, Sie bei Ihrem nächsten Besuch erneut insbesondere kulinarisch überzeugen zu dürfen. Mit freundlichem Gruß Gregor Seipolt General manager
Holiday Inn Berlin City West, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. Event space at this hotel measures 16145 square feet (1500 square metres) and includes conference space. A sauna, spa services, and a terrace are also featured at the business-friendly Holiday Inn Berlin City West, an IHG Hotel. You'll have access to the indoor pool and health club at a partner property. For a fee, parking is available. This 4-star Berlin hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: WiFi (surcharge) , Free wired internet
Self parking (surcharge)
Holiday Inn Berlin City West, an IHG Hotel offers 342 accommodations with a safe and free newspapers. A pillow menu is available. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, slippers and hairdryers. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Holiday Inn Berlin City West, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Holiday Wellness. The spa is equipped with a sauna.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.