4.1 out of 5

"I had a standard double room, bathroom has a big shower, hotel and rooms were very clean, staff was very friendly and polite. " More

By a verified traveller on Tue 01 Nov 2016

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Hotel Description

A luxury stay in the heart of Berlin awaits you at Hotel Berlin, Berlin. Within just a 15-minute stroll, you'll find popular places like Berlin Zoological Garden and Victory Column. Highlights at this family-friendly hotel include a restaurant, a 24-hour fitness centre, and a bar/lounge.

Flat-screen TVs with satellite channels are featured in all 701 rooms, and you can enjoy free WiFi, free wired Internet, and in-room childcare. Refrigerators and round-the-clock room service make in-room dining convenient. Premium bedding and pillow menus invite a comfortable night's sleep, and you'll find nice touches like free toiletries. Coffee/tea makers, in-room massages, and safes are also available.

The restaurant, Julius, serves German cuisine and is open for lunch and dinner. 32292 square feet (3000 square metres) of event facilities include conference rooms, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free WiFi in public areas, a sauna, and a coffee shop/café. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also self parking, along with the convenience of an area shuttle.

Attractions within a 30-minute walk of this 4.5-star Tiergarten hotel include Kaiser Wilhelm Memorial Church and Potsdamer Platz.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
£61 per night

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Berlin ratings based on 508 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
4 out of 5

Good location, amazing staff

Location: The hotel is close to the zoo and has restaurants and supermarkets nearby
I had a standard double room, bathroom has a big shower, hotel and rooms were very clean, staff was very friendly and polite.

Posted by , from ireland on 1 Nov 2016

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Comment from Hotel Management

3 Nov 2016 by Stefanie

Dear Melanie, Thank you for your review on Ebookers. We are pleased to read, that you felt comfortable in staying with us and that you enjoyed your trip to Berlin. We hope, that we welcoming you again soon. All the best,

4 out of 5
The hotel staff were very welcoming. Excellent site facilities! Very good, central location. Good transport links.

Posted by on 29 Aug 2016

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Comment from Hotel Management

16 Nov 2016 by Stefanie

Dear Guest, Thank you for your rating on this site. It is nice to read that you liked it with us. We are looking forward to welcoming you again soon. Many greetings from Berlin,

2 out of 5

Disappointing, but not terrible.

Pros: See above
Cons: See above
Location: See above.
Likes ============= Good location near U-Bahn (5 mins walk), near Zoo (10 mins walk), supermarkets (7 mins). Gym is good. Wifi is dependable. Dislikes ============= Took a long time to get our rooms organised. Lots of confusion at desk and general unhelpfulness. Breakfast. Hot food should be hot. Very unfriendly staff, at the desk, and in the bars. High prices in the hotel (eur5 for bottle of water), eur3.80 for small glass of flat beer.

Posted by , from Ireland on 16 Jul 2016

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Comment from Hotel Management

21 Jul 2016 by Stefanie

Dear Sean, Thank you for your review and for the time that you took. We apologize for the inconvenience. Feedback from our guests is very important to us, so we are a little afraid that you get negative impressions and took them home. Of course this is not our standard. We have received your instructions and forwarded to the appropriate departments. We would be pleased to welcome you again soon. All the best,

4 out of 5

Football and weekend break

I had requested once at booking and once on the phone the day before we arrived that we needed to single bed as my father is elderly. We were given a king size bed, we went to reception and eventually we got what we needed. The hotel should try to guarantee the option if requested. Otherwise we loved staying there and would stay again.

Posted by on 30 Mar 2016

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5 out of 5

Brilliant hotel and very helpful and friendly staff.

this hotel exceeded our expectations. Room was clean and very comfortable and the facilities in the hotel were fantastic - the sauna and gym very clean and comfortable real nice end to a long busy day. The staff were always polite and on hand to provide advice and answer any questions. Sadly, the internet was not so good - it's a shame as everything else that the hotel offers is first class. Would definitely use it again.

Posted by on 23 Mar 2016

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4 out of 5

great place

Clean, efficient and extremely helpful staff. Ideally located for transport links across Berlin

Posted by on 16 Mar 2016

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4 out of 5

Short Weekend Stay

Great location, near to transport and city centre. Clean and comfortable rooms.

Posted by on 8 Mar 2016

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5 out of 5

perfect location to see berlin

The hotel was great clean welcoming and had a great restraunt and bar menu would recommend anyone going to berlin to try here your near the zoo aquaruim and lots of shopping centres and only a bus journey away from alexander platz

Posted by on 6 Feb 2016

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3 out of 5

Berlin marathon trip

Hotel Berlin, Berlin is very well situated for access to the city and all amenities, U-Bahn station is just a short walk up the road and easy to find. Our reservation did not include breakfast but there are plenty of nice cafes nearby, some even serving a cooked breakfast up untill 3pm. The hotel itself is clean and pleasant although the wifi signal in our room was a bit 'touch and go' and I would prefer a double/king bed rather than twin beds (pushed together). On check-out (strictly 12pm) we were able to leave our baggage and spend the day sight-seeing, as we had a late evening flight. This was our second time to stay at Hotel Berlin and I would happily stay again.

Posted by on 3 Oct 2015

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2 out of 5

Poor - avoid!

I travel globally and have stayed in over 100 hotels. This was not one of the best. The Wifi didn't work and we spent hours trying to get our Apple devices to get on the network. The TV didn't work and I had to fix it myself. The kettle took ages to boil. After spending time to technical support, we got online but the Internet is slow. Breakfast was quite good, but not worth the money. Breakfast options around the area are limited. The location is between two main areas of Berlin and reasonable for exploring both.

Posted by on 20 Jun 2015

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About the Hotel Berlin, Berlin

Location Lützowplatz 17, Berlin, BE 10785

Property Features

Hotel Berlin, Berlin offers its guests a sauna and a 24-hour fitness centre. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre, a limo/town car service, and meeting rooms are available. Event space at this hotel measures 32292 square feet (3000 square metres) and includes conference rooms. A rooftop terrace, spa services, and tour or ticket assistance are also featured at the luxury Hotel Berlin, Berlin. For a fee, parking is available. This 4.5-star Berlin hotel is smoke free.

  • 1 building
  • 701 guestrooms or units
  • 7 levels
  • 48 conference rooms
  • 32292 sq ft of conference space
  • 3000 sq. m of conference space
  • Built in 1958
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Berlin (TXL-Tegel) (7.9 km / 4.9 mi)
  • Train station: Berlin-Zoologischer Garten Station (2.2 km / 1.4 mi)
  • Metro station: Nollendorfplatz U-Bahn (0.6 km / 0.4 mi)
  • Property shuttles: Area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Berlin, Berlin offers 701 forms of air-conditioned accommodation with a safe and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium Satellite channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and a hairdryer. Berlin's hotel provides complimentary wired and wireless Internet access. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Julius – This restaurant specialises in German cuisine and serves lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Segway rental/tour nearby
  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.00 per night.

Pets

  • Pets: EUR 25 per accommodation, per night, plus a deposit of EUR 25.00 per day

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Additional policies and fees may apply when booking more than 10 persons. A contract must also be signed and returned prior to arrival. For more details, please contact the office using the information on the reservation confirmation received after booking.

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax of Berlin is imposed by the city. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation that you received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR15 per person (approximately)
  • Self-parking fee: EUR18 per day (in/out privileges)
  • Pet deposit: EUR25.00 per day
  • Pet fee: EUR25 per accommodation, per night
  • Rollaway bed fee: EUR35.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars Superior and is displayed on this page as 4.5 stars.