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4.5 out of 5

"Excellent hotel in a great location, beds large and very comfortable, excellent buffet breakfast. Didnt get a chance to use spa facilities but they di ... " More

By a verified traveller on Fri 05 Jan 2018

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Business Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£99* Per night/room 6 Jun - 7 Jun

Club Room with free Club Lounge Access

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Senior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Business, Single Occupancy

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Hotel Palace Berlin. During your stay, you're just a quick walk from Kurfürstendamm. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars. Built in 1968, this 5-star hotel has 278 rooms over 9 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and fridges
  • Free WiFi and wired Internet
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with body scrubs, massages or Ayurvedic treatments at Palace Spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre, a sauna and bicycles to rent
  • Guests have great things to say about the local sightseeing and the proximity to public transport
  • Steps from Kurfürstendamm and Berlin Zoological Garden
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Hotel Palace Berlin ratings based on 46 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Palace Berlin

Everyone (33) Couples (7) Family (3)
5 out of 5

Posted by on 3 Jun 2019

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Comment from Hotel Management

5 Jun 2019 by Hotel Palace Berlin Team

Thanks for staying with us. We appreciate your feedback!

5 out of 5

New year mini break

Excellent hotel in a great location, beds large and very comfortable, excellent buffet breakfast. Didnt get a chance to use spa facilities but they did look good.

Posted by on 5 Jan 2018

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5 out of 5

Friendly staff shone through.

A delight to interact with the staff. They are the biggest asset for the hotel. Everyone I encountered delivered professional service with politeness, respect and personality. The location is excellent as a base. Overall the hotel offers great value for money. I wouldn't hesitate to recommend it. My room did offer a very clear view over a neighbouring thermal spa, which was unexpected. If you prefer not to look over lots of naked people enjoying the outdoor spa facilities, perhaps put in a request when booking. The only thing I really missed in the room was more English language TV channels. When relaxing in my room, which I did because it was very comfortable, I had only a few news channels which largely delivered minute by minute coverage of hurricane Irma. Thank you to all the staff and please kee up the great work. It really doesn't go unnoticed.

Posted by , from London on 12 Sep 2017

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5 out of 5

Excellent stay

Previous reviews I had read mentioned how great the staff are. They were spot on, some of the most helpful and accommodating staff I have ever experienced. My stay was a wonderful and comfortable experience and the hotel is in a great location too.

Posted by , from London on 12 Sep 2017

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4 out of 5

Posted by on 8 Feb 2020

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Comment from Hotel Management

17 Feb 2020 by Hotel Palace Berlin

Thank you for staying with us. Kind regards

5 out of 5
Oikein hyvää hotelli, sijainti super hyvää,mielelään joku kerta samaan hotelliin

Posted by on 18 Dec 2019

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Comment from Hotel Management

3 Jan 2020 by Hotel Palace Berlin

Thank you for staying with us! It is nice to read that you enjoyed your time with us to the fullest. We are looking forward to your next stay. All the best and kind regards,

5 out of 5
Sehr freundlich von A-Z. Zimmer sind sehr schön und sauber. Sehr zentral gelegen.

Posted by on 11 Dec 2019

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Comment from Hotel Management

5 Jan 2020 by Hotel Palace Berlin

Besten Dank für Ihr freundliches Feedback über Ihren Aufenthalt. Wir wünschen Ihnen alles Gute und bis zum nächsten Mal. Herzlichst,

5 out of 5
Einzigartig freundliches und extrem aufmerksames Personal.

Posted by on 10 Dec 2019

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Comment from Hotel Management

7 Jan 2020 by Hotel Palace Berlin

Herzlichen Dank für diese fantastischen Worte.

4 out of 5

Posted by on 30 Nov 2019

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Comment from Hotel Management

3 Jan 2020 by Hotel Palace Berlin

Thank you for staying with us!

5 out of 5
Henkilökunta todella kohteliasta ja auttavaista, aamiainen loistavan monipuolinen, sängyt ylelliset

Posted by on 14 Nov 2019

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Renovations + Closures

This property is closed from 6 December 2020 to 30 May 2021 (dates subject to change).

Property Features

Hotel Palace Berlin offers its guests a full-service spa, an indoor pool, and a spa tub. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet. A fitness centre, a sauna, and spa services are also featured at the luxury Hotel Palace Berlin. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Berlin hotel.

  • 1 building
  • 278 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 2 bars or lounges
  • 2600 sq. m of conference space
  • Built in 1968
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Berlin Zoological Garten Station (1.4 km / 0.9 mi)
  • Metro station: Zoological Garden U-Bahn (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hotel Palace Berlin offers 278 forms of accommodation with minibars and a safe. Beds feature premium bedding. A pillow menu is available. LCD televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. This Berlin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Children's slippers

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11 AM.

Beef 45 – On-site restaurant.

Lobby Lounge – On-site restaurant. Open daily.

House of Gin – On-site cocktail bar. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

Palace Spa has 2 treatment rooms. Services include body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including Ayurvedic.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 2
  • Body treatments
  • Body wraps
  • Body scrubs
  • Ayurvedic treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 69.0 per night.

Pet Policy

  • Pets: EUR 40 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless checkout is available. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay for free – 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Berlin. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 per cent city/local tax will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 23 and EUR 29 per person (approximately)
  • Airport shuttle fee: EUR 130 per vehicle (one way)
  • Self-parking fee: EUR 29.5 per day
  • Valet parking fee: EUR 29.5 per day
  • Pet fee: EUR 40 per pet, per night
  • Late check-out fee: EUR 50.00 (subject to availability)
  • Rollaway bed fee: EUR 69.0 per night
  • Facilities fee: EUR 15.00 per person, per day and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Berlin Hotel Palace
  • Berlin Palace
  • Berlin Palace Hotel
  • Hotel Berlin Palace
  • Hotel Palace Berlin
  • Palace Berlin
  • Palace Berlin Hotel
  • Palace Hotel Berlin
  • Hotel Palace Berlin Hotel
  • Hotel Palace Berlin Berlin
  • Hotel Palace Berlin Hotel Berlin

You should know

  • Hotel Palace Berlin offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

The property is a member of the Leading Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.