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4.1 out of 5

"Check in was not great allocated twin room when booked a King room. Informed they were fully booked and no rooms available when asked to pay for upgra ... " More

By a verified traveller on Thu 02 Jan 2020

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Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£53* Per night/room 22 May - 23 May

Junior Studio Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Studio Suite, 1 King Bed (Family)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed (Superior)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Suite

Bed Count 2 King Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Hotel Riu Plaza Berlin. During your stay, you're just a quick walk from Kurfürstendamm. Free WiFi in public areas, a restaurant and a fitness centre are available. Built in 2014, this 4-star hotel has 357 rooms over 18 floors. Each room includes amenities such as free WiFi and satellite TV channels.

  • Air-conditioned rooms with 24-hour room service, satellite TV and fridges
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a business centre, meeting rooms and laundry facilities
  • On-site recreation includes a fitness centre
  • Guests have great things to say about the comfortable guestrooms and the helpful staff
  • Within a 15-minute walk of Department Store of the West and Berlin Zoological Garden

Hotel Riu Plaza Berlin ratings based on 39 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Riu Plaza Berlin

Everyone (27) Couples (7) Family (6)
3 out of 5
Check in was not great allocated twin room when booked a King room. Informed they were fully booked and no rooms available when asked to pay for upgrade. Asked to change room next day and was informed to check out and book back in later that day. When returning to book back in, room was not available and had to wait another hour. Location of the hotel was good, not far from Underground station and within easy walking distance of bars/ restaurants/shops. Room was ok in size, bed needs changing as noisy and uncomfortable. Tea/coffee was not replenished and had to ask reception for more. Would expect basics to be replaced for a supposedly 4 Star hotel. All in all a good location but have stayed in better hotels in Berlin for the same money paid.

Posted by on 2 Jan 2020

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5 out of 5
Staff were pretty useless, I’m aware of language barrier but weren’t attentive with problems just agreed or disagreed. There were a few very helpful ones could still do with some smiles! The room and view was lovely, very comfy bed and great facities all round we enjoyed our trip.

Posted by on 3 Jan 2019

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2 out of 5
Creaking bed, unhelpful staff, empty fridge, they don't refresh coffees and teas in rooms, no window to open in the room, random heating and air conditioning. I would never ever stay at this hotel again.

Posted by on 9 Dec 2018

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4 out of 5

Posted by on 7 Mar 2021

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1 out of 5
Nur Bett und Stuhl. WLAN funktioniert nicht, zimmerkarten am 2. Tag auch nicht mehr. Patzige Antworten an der Rezeption.

Posted by , from Stuttgart on 7 Oct 2020

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3 out of 5
Bett und Stuhl. Mehr gibts nicht. Schade eigentlich.

Posted by , from Stuttgart on 6 Oct 2020

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5 out of 5
Siisti hotelli loistavalla sijainnilla. Henkilökunta oli ystävällistä.

Posted by on 13 Mar 2020

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5 out of 5
freundliches Personal, grosse und saubere Zimmer, grosse Auswahl beim Frühstücksbuffet, tolle Lage

Posted by on 10 Mar 2020

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5 out of 5
Angenehme Atmosphäre, nettes Personal, moderne Ausstattung.

Posted by on 5 Mar 2020

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4 out of 5
Erinomaiset näköalat kaupungin ylle. Hyvä aamiainen ja helppo käydä. Hotellin struktuuri selkeä ja nopeat hissit. Kylpyhuone tilava ja käytännöllinen. Todella hyvä paikka kulkea minne vaan Berliinissä. Heikot puolet olivat pieniä, kuten kahvi/tee -pusseja ei tuotu kuin erikseen kysymällä. Hälytysajoneuvojen äänet kuuluivat myös ylimpiin kerroksiin, vaikkakin muutoin hotelli oli tosi rauhallinen yöllä.

Posted by , from Vaasa on 28 Feb 2020

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Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms. Public spaces have free WiFi. The eco-friendly Hotel Riu Plaza Berlin also features a fitness centre, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Berlin hotel is smoke free.

  • 1 building
  • 357 guestrooms or units
  • 18 levels
  • 6 conference rooms
  • Built in 2014
  • Dining venue
  • Bar or lounge
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Berlin (BER-Brandenburg) (27.3 km / 17 mi)
  • Train station: Berlin Zoological Garten Station (2.2 km / 1.4 mi)
  • Metro station: Wittenbergplatz U-Bahn (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Riu Plaza Berlin offers 357 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Beds feature down comforters. Televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

On-site venue – This restaurant serves breakfast, lunch, dinner and light fare.

Lobby bar – On-site bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU) guidelines.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Covid-19 Health Protocol (RIU)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Debit cards
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Berlin. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 per cent city/local tax will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 19 for adults and EUR 12 for children (approximately)
  • Covered self-parking fee: EUR 23 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Riu Plaza Berlin
  • Riu Plaza Berlin
  • Hotel Riu Plaza
  • Hotel Riu Plaza Berlin Hotel
  • Hotel Riu Plaza Berlin Berlin
  • Hotel Riu Plaza Berlin Hotel Berlin

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.