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4.3 out of 5

"Friendly efficient staff. Ideal location within walking of many attractions. Excellent bars, cafes and restaurants nearby. 50 metres from a ram and bu ... " More

By a verified traveller on Mon 19 Aug 2019

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Comfort Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the bar at Leonardo Royal Hotel Berlin Alexanderplatz. During your stay, you'll be connected to the convention centre and just a quick walk from Torstrasse. Features include free WiFi in public areas, plus a restaurant and a 24-hour health club. Built in 2009, this 4.5-star hotel has 346 rooms over 6 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and coffee/tea makers
  • Free WiFi
  • Enjoy international cuisine while dining at Vitruv
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour health club and a sauna
  • Guests have great things to say about the bar and the comfortable guestrooms
  • 12 minutes by foot from Alexanderplatz and a 4-minute drive from Friedrichstrasse
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Leonardo Royal Hotel Berlin Alexanderplatz ratings based on 75 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Leonardo Royal Hotel Berlin Alexanderplatz

Everyone (59) Couples (7) Family (6)
5 out of 5
Friendly efficient staff. Ideal location within walking of many attractions. Excellent bars, cafes and restaurants nearby. 50 metres from a ram and bus stop.

Posted by on 19 Aug 2019

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Comment from Hotel Management

19 Aug 2019 by Katrin Kraske, Guest Relations Manager

Dear guest, Thank you very much for your feedback and providing us with your impressions of the Leonardo Royal Hotel Berlin Alexanderplatz. Good to hear that you enjoyed our excellent services, the helpful staff and the good location. We are glad to welcome you again to our hotel and wish you all the best. Kind regards,

4 out of 5
+ves; Clean, location near city centre, cot set up for baby as pre-requested. -ves: Poor English of some reception staff.

Posted by on 12 Mar 2019

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Comment from Hotel Management

13 Mar 2019 by Katrin Kraske, Guest Relations Manager

Dear guest, Nice to read that you have our location in positive memory. We will better train our employees in foreign language. Best regards,

4 out of 5
All I could want from a city break hotel. A good location, hotel staff were friendly and informative and the restaurant and bar were both very good. Modern and spacious. I would stay there again without hesitation.

Posted by , from Wimbledon on 20 May 2018

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Comment from Hotel Management

22 May 2018 by Katrin Kraske, Guest Relations Manager

Dear Iain, Thank you very much for visiting and providing us with your impressions of the Leonardo Royal Hotel Berlin Alexanderplatz. Guest comments are extremely useful for improving our performance. We do our best to accommodate our guests and make sure they will experience a memorable and comfortable stay. With great pleasure we would like to welcome you again as a guest in Berlin and wish you all the best. Kind regards,

5 out of 5

Tremendous outstripped expectations

Everything it said on the tin. Location, facilities, good clean rooms, good food variety and service brilliant fluent reception staff and great weather I'm not sure the hotel could but I think the hotel arranged that as well

Posted by on 15 May 2018

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Comment from Hotel Management

18 May 2018 by Katrin Kraske, Guest Relations Manager

Dear guest, Thanks for your great review and the nice picture. We are very pleased that you enjoyed your stay at our Leonardo Royal Hotel Berlin Alexanderplatz and our team made an important contribution to this. To provide you an excellent service is always our mission and it is a great pleasure to see that you appreciate our efforts. We are looking forward to welcoming you again as a guest. Best regards,

5 out of 5

Another great stay at Leonardo Royal Berlin

Great accommodation, a breakfast that excels with so much choice. A functional gym, helpful staff, quiet rooms and a happy hour for cocktails. Staff always so helpful and willing to assist.

Posted by , from UK on 6 May 2018

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Comment from Hotel Management

7 May 2018 by Katrin Kraske, Guest Relations Manager

Dear Michael, Thank you very much for your lovely feedback to our Leonardo Royal Hotel Berlin Alexanderplatz. It is so great to read that we were able to convince you completely of our service and standard. Your comments are such a big compliment to our whole hotel team. Thank you for your great evaluation. We hope to see you soon. Best regards,

4 out of 5

Location

Super hotel with in easy reach of city centre..Tram and bus across road..Nice check in with frieldly tall young gentleman..Room large for 2 adults one child..Well heated as -13 outside..Kool bar but ditch the screens as not needed..Would stay again ..Enjoy

Posted by , from London on 2 Mar 2018

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Comment from Hotel Management

8 Mar 2018 by Monika Schüler

Dear Dave, Thank you very much for your feedback regarding your recent stay at the Leonardo Royal Hotel Berlin Alexanderplatz. We are happy to hear that you enjoyed your stay. We do our best to accommodate our guests and make sure they will experience a memorable and comfortable stay. With great pleasure we would like to welcome you again as a guest in Berlin and wish you all the best. Kind regards

5 out of 5

Great Hotel and Staff

Pros: The cleanliness and the lovely fragrant smell of the room. The location was perfect.
Cons: N/A
Location: Bars, restaurants, cafes, shops galore are all walking distance or a very short tram ride (2 stops)
The hotel was lovely, clean and in a great location. The staff were all very friendly and helpful and kindly brought us an iron and ironing board to our room when we called the reception. As the trip was for my boyfriends 40th birthday I asked if they could provide a complimentary bottle of wine upon on our arrival. They happily agreed but it was forgotten when we got to our room but after going down to reception to speak to them about this they were very apologetic and soon sent us a bottle to our room with a bowl of fruit and some chocolates.I would highly recommend this hotel and I would definitely stay here again.

Posted by , from England on 16 Jan 2018

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Comment from Hotel Management

18 Jan 2018 by Monika Schüler

Dear Sian, A big thank you for being our guest and providing us with this great evaluation. All feedbacks help us to get an overview on our service quality, yours shows us that we are on the right way. We are happy that you enjoyed your stay in total and would be happier if you visit us soon again. Best regards

5 out of 5

Another great stay

Thus hotel always turns up trumps. Another great stay which was exceptional, they catered so well for gluten and lactose free choices. The breakfast choices was more than you could ask for. They have a pillow menu, the duvet was cozy, the bed a little firmer than I like but I slept well each night. Good room and hotel facilities. Our room was upgraded as it was my birthday so a nice surprise. We’ll be staying again as I have family in Berlin, the hotels location is great making the city easy to access. Thanks Leonardo

Posted by on 13 Dec 2017

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Comment from Hotel Management

14 Dec 2017 by Monika Schüler

Dear guest, Thanks for your great review. We are very pleased that you enjoyed your stay at our Leonardo Royal Hotel Berlin Alexanderplatz and our team made an important contribution to this. To provide you an excellent service is always our mission and it is a great pleasure to see that you appreciate our efforts. I already shared your motivating words the entire hotel team. We are happy that you enjoyed your stay in total and would be happier if you visit us soon again. Best regards

4 out of 5

Posted by on 6 Jul 2020

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Comment from Hotel Management

9 Jul 2020 by Katrin Kraske, Guest Relations Manager

Dear guests, Thank you very much for your lovely rating. Our team and I are very happy that we were able to convince you and that you had a good time at our hotel. We look forward to your next visit and wish you all the best. Kind regards,

4 out of 5
Gute Lage, freundliches Personal, gutes WiFi. Ablagemöglichkeit etwas beschränkt

Posted by on 26 Feb 2020

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Comment from Hotel Management

28 Feb 2020 by Katrin Kraske, Guest Relations Manager

Lieber Gast, herzlichen Dank, dass Sie unser Gast waren und sich die Zeit genommen haben uns Ihre Erfahrungen und Eindrücke bezüglich Ihres Aufenthaltes in unserem Leonardo Royal Berlin Alexanderplatz mitzuteilen. Sie waren der Lage und unserem Personal zufrieden. Das motiviert uns als Team sehr. Kommen Sie bald wieder nach Berlin und seien Sie unser Gast. Wir würden uns wirklich sehr freuen und wünschen Ihnen alles Gute. Beste Grüße,

About the Leonardo Royal Hotel Berlin Alexanderplatz

Location Otto-Braun-Strasse 90, Berlin, BE D-10249

Renovations + Closures

This property is closed from 28 December 2020 to 27 January 2021 (dates subject to change).

Property Features

Leonardo Royal Hotel Berlin Alexanderplatz offers its guests a 24-hour health club and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Event space at this hotel measures 10764 square feet (1000 square metres) and includes conference centres. A terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Leonardo Royal Hotel Berlin Alexanderplatz. Parking is available for a fee. This Art Deco Berlin hotel is smoke free.

  • 1 building
  • 346 guestrooms or units
  • 6 levels
  • 10764 sq ft of conference space
  • 1000 sq. m of conference space
  • Built in 2009
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Berlin (BER-Brandenburg) (28.7 km / 17.8 mi)
  • Train station: Alexanderplatz Station (2.6 km / 1.6 mi)
  • Metro station: Schillingstrasse U-Bahn (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Leonardo Royal Hotel Berlin Alexanderplatz offers 346 forms of accommodation with a safe and free newspapers. A pillow menu is available. 32-inch Flat-screen televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Pillow options
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Vitruv – This restaurant specialises in international cuisine and serves breakfast and dinner.

Leo90 – This bar specialises in international cuisine and serves lunch, dinner and light fare. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club and a sauna.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property does not accept Discover or Diners Club cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Pet Policy

  • Pets: EUR 15 per pet, per day
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of SGS (third-party expert - Global) and COVID-19 Guidelines (WHO).

  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Berlin. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 per cent city/local tax will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 19 per person (approximately)
  • Self-parking fee: EUR 18 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Berlin Royal
  • Leonardo Berlin Alexanderplatz
  • Leonardo Hotel Berlin Alexanderplatz
  • Leonardo Royal Alexanderplatz
  • Leonardo Royal Berlin
  • Leonardo Royal Berlin Alexanderplatz
  • Leonardo Royal Hotel Alexanderplatz
  • Leonardo Royal Hotel Berlin Alexanderplatz
  • Royal Hotel Leonardo Berlin
  • Royal Leonardo Hotel Berlin
  • Leonardo Royal Hotel Berlin Alexanderplatz Hotel
  • Leonardo Royal Hotel Berlin Alexanderplatz Berlin
  • Leonardo Royal Hotel Berlin Alexanderplatz Hotel Berlin

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.