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4.1 out of 5

"Friendly staff good location from city centre beds are very comfy and bedrooms very clean.. definatly recommend a stay here " More

By a verified traveller on Sun 15 Dec 2019

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Comfort Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£102* Per night/room 21 Aug - 22 Aug

Comfort Double Room Single Use

Bed Count 1 King Bed Maximum Occupancy 1 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room (2 Adults + 1 Child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Double Room Single Use

Bed Count 1 King Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the sightseeing around Pestana Berlin Tiergarten. During your stay, you'll be connected to a shopping centre and just a quick walk from Zoo Berlin. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served weekdays for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the comfortable guestrooms and the location
  • Just a 4-minute walk from Zoo Berlin and a 3-minute drive from Potsdamer Platz
  • Local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)

Pestana Berlin Tiergarten ratings based on 34 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pestana Berlin Tiergarten

Everyone (24) Couples (1) Family (4)
5 out of 5
Friendly staff good location from city centre beds are very comfy and bedrooms very clean.. definatly recommend a stay here

Posted by on 15 Dec 2019

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Comment from Hotel Management

18 Dec 2019 by Reservation Agent

Dear guest, Thank you very much for writing a review about your recent with us. We truly appreciate your positive feedback and your recommendation. We are delighted to hear that you had a pleasant stay with us, and that you were especially satisfied with our staff and clean facilities. We wish you all the best and hope that we can welcome you again soon. Kind regards, Your team of the Pestana Berlin Tiergarten

5 out of 5

Posted by on 25 Mar 2019

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Comment from Hotel Management

27 Mar 2019 by Your Team from Pestana Berlin Tiergarten

Dear guest, Thank you very much for your wonderful review. We appreciate it a lot and are delighted to know that you enjoyed your stay with us. We wish you all the best and hope to welcome you again soon. Kind regards,

4 out of 5

Posted by on 25 Jan 2022

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1 out of 5

Posted by on 1 Aug 2020

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Comment from Hotel Management

1 Aug 2020 by Front Desk

Dear Guest, Thank you for writing a review about your recent stay with us. We appreciate your feedback. We work diligently hard to ensure our service and facilities are superior. Please feel free to contact us for more details about your stay. We wish you all the best and hope that we can welcome you again soon. Kind Regards, Your Team of the Pestana Berlin Tiergarten

5 out of 5
Ein tolles Hotel, hervorragende Einrichtung, sehr freundliches Personal. Derzeit viele COVID-Einschränkungen, mit denen man aber leben kann.

Posted by , from Basel on 30 Jul 2020

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Comment from Hotel Management

30 Jul 2020 by AE

Sehr geehrter Arthur, wir danken Ihnen recht herzlichen für Ihre sehr positive Bewertung und das sehr positive Feedback! Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen. Bleiben Sie gesund! Mit freundlichem Gruß Die Rezeption

3 out of 5

Posted by on 21 Jul 2020

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Comment from Hotel Management

21 Jul 2020 by Front Desk

Dear Guest, Thank you for rating your recent stay with us. We appreciate your feedback. We work diligently hard to ensure our service and facilities are superior. We wish you all the best and hope that we can welcome you again soon. Kind Regards, Your Team of the Pestana Berlin Tiergarten

5 out of 5
Nice room, nice view. Friendly reception staff as well.

Posted by on 26 Feb 2020

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Comment from Hotel Management

28 Feb 2020 by Pestana Berlin Tiergarten

Dear Guest, Thank you very much for your awesome review. We truly appreciate it. We are happy to hear that you enjoyed your stay with us. We wish you all the best and hope that we can welcome you again soon. Kind regards,

5 out of 5
Sehr geplegtes Hotel. Sauber freundliches Personal. Sehr gute Lage. Konnten alles zu Fuss erreichen. Viele tolle Restaurant und einkaufsmöglichkeiten.

Posted by on 22 Feb 2020

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Comment from Hotel Management

1 Mar 2020 by Pestana Berlin Tiergarten

Sehr geehrter Gast, vielen Dank, dass Sie sich die zeit genommen haben um uns eine Rückmledung über Ihren Aufenthalt zu geben. Es freut uns sehr, dass Sie sowohl mit unserer Lage als auch mit unserem Personal zufrieden waren. Sofern wir Sie bei einem zukünftigen Besuch in Berlin bei uns wieder begrüßen dürften, würden wir uns sehr freuen! Mit freundlichen Grüßen,

5 out of 5
palvelu hyvä, ystävällinen henkilökunta, mainio aamupala. Allasosasto oli suljettuna korjauksen takia lähes koko matkan.

Posted by on 7 Jan 2020

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Comment from Hotel Management

15 Jan 2020 by Pestana Berlin Tiergarten

Dear Guest, Thank you very much for your awesome review. We truly appreciate it. We are happy to hear that you enjoyed your stay with us. We wish you all the best and hope that we can welcome you again soon. Kind regards,

5 out of 5
Hotelli oli aivan ihana. Koko hotellin ilme oli siisti, huoneissa oli panostettu mukavuuteen ja aamupalalla oli ihania herkkuja. Liikuimme Berliinissä julkisilla kulkuneuvoilla ja bussien käyttö oli todella helppoa. Sijainniltaan hotelli oli myös hyvässä paikassa, rauhallisella alueella, mutta 10-15min bussimatkan päässä kaikesta. Tosi tyytyväinen. :)

Posted by on 9 Dec 2019

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Comment from Hotel Management

18 Dec 2019 by Reservation agent

Dear guest, Thank you very much for your great review and positive feedback. We truly appreciate it. We are delighted to hear that you enjoyed your stay with us, and that you especially liked our location, our breakfast as well as our rooms. We wish you all the best and look forward to welcoming you again on your next visit to Berlin. Kind regards, Your team of the Pestana Berlin Tiergarten

About the Pestana Berlin Tiergarten

Location Stuelerstrasse 6, Berlin, BE 10787

Property Features

Pestana Berlin Tiergarten offers its guests an indoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite 24-hour business centre. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference rooms. Spa services, a terrace, and tour or ticket assistance are also featured at the luxury Pestana Berlin Tiergarten. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Berlin hotel is smoke free.

  • 1 building
  • 142 guestrooms or units
  • 6 levels
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 2011
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Berlin Zoo Station (1.5 km / 1 mi)
  • Property shuttles: Area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Pestana Berlin Tiergarten offers 142 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 37-inch Flat-screen televisions come with cable channels, first-run films and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. This Berlin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Minibar
  • Flat-screen television
  • Cable channels
  • First-run films
  • Films for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Bath or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Bidet
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a full breakfast on weekdays from 6:30 AM and 10:30 AM.

Restaurant Atlantis – This restaurant serves breakfast and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages.

  • Number of treatment rooms 1
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Group booking policy: For bookings of 5 rooms or more, this property requires a contract to be signed and returned in advance of arrival.

As an alternative to proof of COVID-19 vaccination, guests may provide proof of COVID-19 recovery within 6 months before arrival during check-in.

Due to COVID-19, guests 18 years and older must provide proof of COVID-19 vaccination or proof of COVID-19 recovery within 6 months before check-in to access the property's public areas, including the restaurant, bar, pool, and spa facilities.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some on-site facilities. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany).

  • One child stays free
  • Credit card pre-authorisation
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Security system
  • Property follows guide to reopening holiday rentals (DTV & DFV - Germany)
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Gloves are available for guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free: Maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • Debit cards
  • Online penalty collection
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Berlin. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 4.67 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 22.50 for adults and EUR 9.5 for children (approximately)
  • Covered self-parking fee: EUR 25 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pestana Berlin
  • Pestana Berlin Tiergarten
  • Pestana Tiergarten
  • Pestana Tiergarten Hotel
  • Pestana Tiergarten Hotel Berlin
  • Pestana Berlin Tiergarten Hotel Berlin
  • Pestana Berlin Tiergarten Hotel
  • Pestana Berlin Tiergarten Hotel
  • Pestana Berlin Tiergarten Berlin
  • Pestana Berlin Tiergarten Hotel Berlin

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.