24 May 2023 by SANA Berlin Team
Sehr geehrte Andrea Daniela,Vielen Dank für Ihren Aufenthalt im SANA Berlin Hotel und für Ihr Feedback.Es tut uns sehr Leid, dass Sie unseren Service als mittelmäßig empfunden haben. Unser Team,in allen Bereichen, ist normalerweise immer hoch motiviert und gibt sein Bestes um jeden Aufenthalt zu etwas besonderem zu machen.Der Pool ist inzwischen wieder bei Normaltemperatur und wird ständig von uns gewartet, tatsächlich hatten wir ein paar Schwierigkeiten hiermit nach der Neueröffnung. Dieses Problem ist nun aber gelöst und sollte in Zukunft nicht wieder auftreten.Ich hoffe wir dürfen Sie dennoch wieder bei uns begrüßen um Sie von uns zu überzeugen.Mit freundlichen GrüßenIhr SANA Berlin Team
30 Nov 2023 by SANA Berlin Team
Sehr geehrte Dorothée,herzlichen Dank für Ihre freundlichen Worte. Es freut uns außerordentlich zu hören, dass Sie mit unserem Personal zufrieden waren und unser Hotel als schön empfunden haben. Ihre Anerkennung für die Sauberkeit und Pflege unserer Einrichtungen ist uns besonders wichtig.Wir legen großen Wert darauf, unseren Gästen einen angenehmen Aufenthalt zu bieten, und es ist schön zu erfahren, dass wir dies erreicht haben. Gerne würden wir Sie wieder bei uns begrüßen und Ihnen erneut einen angenehmen Aufenthalt bereiten.
24 Jan 2022 by Sarah-Charlene Mazzucco
Dear Pirjo, thank you for your stay in SANA Berlin Hotel and your very nice review. We are happy that you enjoyed your stay here. We would be happy to welcome you soon again. With kind regards Your SANA Berlin Team
SANA Berlin Residence offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and 7 meeting rooms are available. Event space at this aparthotel measures 3767 square feet (350 square metres) and includes conference space. A fitness centre, spa services, and a terrace are also featured at SANA Berlin Residence. Parking is available for a fee. This Berlin aparthotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
SANA Berlin Residence offers 42 air-conditioned accommodations with washers/dryers and laptop-compatible safes. This accommodation offers separate sitting areas and includes desks. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. This Berlin aparthotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to noon.
Lobby Bar – This bar only serves light fare.
Restaurante – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
24-hour room service is available.
Recreational amenities at the aparthotel include an indoor pool, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. The property is professionally cleaned.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
