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4.1 out of 5

"Great hotel brilliant staff and amenities. Would definitely come back. " More

By a verified traveller on Mon 26 Aug 2019

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Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
£108* Per night/room 2 May - 3 May

Presidential Suite, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Sauna

Bed Count 1 King Bed Maximum Occupancy 2 Max

Panoramic Suite, 1 Bedroom, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Suite, 1 Bedroom, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Sheraton Berlin Grand Hotel Esplanade. During your stay, you're just a quick walk from Tiergarten Park. Enjoy features like free WiFi in public areas, plus 2 restaurants and a gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi and wired Internet
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • 14 minutes by foot from Zoo Berlin and a 3-minute drive from Potsdamer Platz
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Sheraton Berlin Grand Hotel Esplanade ratings based on 69 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Berlin Grand Hotel Esplanade

Everyone (43) Couples (9) Family (12)
3 out of 5

Posted by on 9 May 2020

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Comment from Hotel Management

19 May 2020 by Management

Dear Guest, Thank you for your competent feedback. Your opinion is very important to us to ensure you continue to have a pleasant stay with us. Goodbye at the Sheraton Berlin Grand Hotel Esplanade! Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Management

2 out of 5
Not a 5 star hotel, stayed 3 nights had the worst sleep I’ve ever had. Pillows are as thin as toilet roll and there is a serious problem with the heat in the hotel, it is far far to hot and no way to cool down your room, leading to no sleep,dehydration and headaches. To far from most things, wouldn’t stay there or in that location again

Posted by on 20 Nov 2019

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Comment from Hotel Management

26 Nov 2019 by Management

Dear Guest, Thank you very much for taking the time to inform us of your dissatisfaction regarding your last stay. We regret, that the service provided to you was not to your satisfaction. Please accept our sincere apologies for these inconveniences. Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Management

5 out of 5
Great hotel brilliant staff and amenities. Would definitely come back.

Posted by on 26 Aug 2019

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Comment from Hotel Management

29 Aug 2019 by kevin

Dear Guest, Thank you very much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Management

5 out of 5
Staff was nice,friendly. Service was perfect .I would like to be there again if I comeback to Berlin!

Posted by on 26 Dec 2018

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Comment from Hotel Management

3 Jan 2019 by Kevin

Dear Guest, Thank you very much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Management

3 out of 5

Posted by on 5 Nov 2023

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Comment from Hotel Management

7 Nov 2023 by B Gölter - Front Dek

Dera guest, thank you for tkaing the time to provide a review to your stay. With kind regards

4 out of 5

Posted by on 3 May 2023

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5 out of 5
Siisti ja hiljainen.

Posted by on 22 Feb 2023

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Comment from Hotel Management

22 Feb 2023 by B. Gölter - Front Desk

Dear guest,thank you for providing the freindly review to your stay. We very hope welcoming you back. With kind regards

5 out of 5

Posted by on 31 Jan 2023

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Comment from Hotel Management

7 Mar 2023 by B Gölter - Front Desk

Dear guest, thank you for the friendly review. With kind regards

5 out of 5
Erittäin viihtyisä hotelli ja ystävällinen palvelu

Posted by on 22 Dec 2022

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Comment from Hotel Management

23 Dec 2022 by B. Gölter - Front Desk

Dear guest,thank you for the review. We wish you peacefull days. With kind regards

1 out of 5

Posted by on 19 May 2020

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Comment from Hotel Management

19 May 2020 by Management

Dear Guest, Thank you for your competent feedback. Your opinion is very important to us to ensure you continue to have a pleasant stay with us. Goodbye at the Sheraton Berlin Grand Hotel Esplanade! Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Management

About the Sheraton Berlin Grand Hotel Esplanade

Location Lützowufer 15, Berlin, BE 10785

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 12 meeting rooms are available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 4822 square feet (448 square metres) and includes a conference centre. A fitness centre, a terrace, and tour or ticket assistance are also featured at the business-friendly Sheraton Berlin Grand Hotel Esplanade. For a fee, parking is available. This Berlin hotel is smoke free.

  • 1 building
  • 394 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 4822 sq ft of conference space
  • 448 sq. m of conference space
  • Built in 1988
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Berlin Potsdamer Platz Station (2.3 km / 1.5 mi)
  • Metro station: Nollendorfplatz U-Bahn (0.9 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Berlin Grand Hotel Esplanade offers 394 accommodations with laptop-compatible safes and complimentary bottles of water. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. 32-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and designer toiletries. This Berlin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Sitting area
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Sheraton Berlin Grand Hotel Esplanade has 2 restaurants serving breakfast, lunch and dinner.

Ellipse Lounge – This restaurant specialises in international cuisine. Guests can enjoy drinks at the bar. Open daily.

Elements – On-site buffet restaurant. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Sheraton Berlin Grand Hotel Esplanade offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 25.00 per pet, per day
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • One child stays free
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per night
  • An effective city/local tax rate of 5.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 32 for adults and from EUR 16 for children
  • Self-parking fee: EUR 32 per day (in/out privileges)
  • Pet fee: EUR 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 105 (subject to availability)
  • Late check-out fee: EUR 105 (subject to availability)
  • Rollaway bed fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Berlin Grand Esplanade
  • Berlin Grand Esplanade Hotel
  • Berlin Grand Hotel Esplanade
  • Esplanade Berlin Grand Hotel
  • Grand Esplanade
  • Grand Esplanade Berlin
  • Grand Hotel Esplanade
  • Grand Hotel Esplanade Berlin
  • Hotel Berlin Grand
  • Hotel Berlin Grand Esplanade
  • Sheraton Berlin Grand Hotel Esplanade
  • Sheraton Grand Hotel Esplanade
  • Sheraton Berlin Grand Esplanade
  • Sheraton Grand Esplanade
  • Sheraton Berlin Esplanade
  • Sheraton Berlin Grand Hotel Esplanade Hotel
  • Sheraton Berlin Grand Hotel Esplanade Berlin
  • Sheraton Berlin Grand Hotel Esplanade Hotel Berlin

You should know

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.