4.4 out of 5

"They start work at 7am on the building site can be noisy. We stayed for 3 nights they say you can only have one bottle of water per your stay which ... " More

By a verified traveller on Wed 21 Feb 2018

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Hotel Description

Our customers tell us they enjoy the overall property condition at Steigenberger Hotel Am Kanzleramt. During your stay, you're just a quick walk from German Chancellery. Free WiFi in public areas, 2 restaurants and a full-service spa are available. Built in 2014, this 5-star hotel has 339 rooms over 7 floors. Enjoy your stay with amenities like free WiFi and a pillowtop bed in each room.

  • Air-conditioned rooms with pillowtop beds, separate sitting areas and 24-hour room service
  • Free WiFi
  • Enjoy a bite to eat at Fashion, a buffet restaurant that serves international cuisine
  • Buffet breakfast offered for a fee
  • Valet parking and self-parking available for a fee
  • Treat yourself to body treatments, facials or massages at SEASON SPA
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests have good things to say about the accommodation for the overall comfort and low noise level
  • 15 minutes by foot from Reichstag Building and a 5-minute drive from Bellevue Palace
  • Pets welcome for a fee

Superior Room (Zimmer)

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£93 per night

Suite

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Deluxe Double or Twin Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Steigenberger Hotel Am Kanzleramt ratings based on 87 verified reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Steigenberger Hotel Am Kanzleramt

Everyone (66) Couples (5) Business (5) Family (1) Other (3)
3 out of 5

Building site next to the hotel

They start work at 7am on the building site can be noisy. We stayed for 3 nights they say you can only have one bottle of water per your stay which is ridiculous you pay a lot of money per night and you aren’t allowed a bottle of water. When I wrote to the hotel they said you can have a bottle of water free but each time we asked it’s not our policy to give out water after your first night stay, not sure I believe them. The heating kept going off. On the plus side the hotel is good, nice rooms we had the deluxe room which was very nice shame about the building site across the road though. The breakfast was fantastic every day, thoroughly recommend this even if its a bit expensive well worth it. Some of the staff were very helpful others not so helpful, we enjoyed our stay. If you want to watch a bit of Television very little choice very poor.

Posted by , from England on 21 Feb 2018

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Comment from Hotel Management

13 Mar 2018 by TS

Dear Guest, Thank you very much for your time to rate your stay. We are happy to read that you enjoyed our fantastic breakfast as well as the features of your room. It is correct that each guest receives one bottle of water per stay as a welcome gift. In addition, we provide a selection of tea and coffee with our compliments. As part of the newly arising "Europacity" we are located in the middle of the changing city shape of Berlin, which includes the building site accross the road. Fortunately, all our rooms feature sound proof windows to avoid the street noise. For our guests that prefer to sleep with open windows, we recommend a room facing the inner courtyard. We do hope to welcome you back one day. With kind regards Thomas Schneider Acting General Manager

4 out of 5
Very conveniently placed hotel near the railway station and Reichstag building

Posted by on 28 Oct 2017

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Comment from Hotel Management

9 Jan 2018 by Thomas Schneider - Acting General Manager

Dear guest, thank you very much for your feedback. We appreciate your compliments on our hotel and we are happy to hear that you have fully exploited all amenities of our position. We look forward to welcoming you back soon. With kind regards Thomas Schneider Acting General Manager

5 out of 5
The hotel was amazing and with the best location in the middle of Berlin. The spa area is simply amazing . The hotel was very clean .

Posted by on 17 Jul 2017

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Comment from Hotel Management

29 Jul 2017 by Daniel Hunger

Dear Guest, Thank you for your time to review your recent stay with us. It makes us very proud how much you praise the hotel and we are happy to hear that our hotel has been the perfect starting point to explore Berlin. Hopefully, you will visit us soon again. With kind regards Daniel Hunger General Manager

5 out of 5

Very good quality

Pros: Fantastic Spa facilities; great views, very clean and friendly. ( Beware of German sauna etiquette) Great room
Cons: A yakuzzi would have been the icing on the cake
Location: Very convenient for airport and city access and for train in particular.
2 day stay without children, very clean and friendly hotel.

Posted by , from London on 7 May 2017

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Comment from Hotel Management

9 May 2017 by Torsten K. Schulze

Dear "Josu", Thank you very much for this great feedback. We are delighted to hear that you have enjoyed your time with us to the fullest. Especially your comments on our spa and the service were a great compliment. Your recommendation means a lot to us and we hope to welcome you back soon. With kind regards, Torsten K. Schulze General Manager

5 out of 5

Perfectly situated for all the main attractions

The room was amazing, food excellent and staff most helpful. I would recommend the hotel to anyone. The proximity to the main train station yet quietness is fantastic and within walking distance from many attractions. If staying in Berlin again, I wouldn't choose anywhere else.

Posted by , from UK on 1 Jan 2017

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Comment from Hotel Management

4 Jan 2017 by Torsten K. Schulze

Dear "Aimee", Thank you for taking the chance to share your impressions with us. It makes us very proud, how much you praise the hotel and that you are intend to come back. A Feedback like this supports us to keep on working as hoteliers with passion. We hope to welcome you soon again. With kind regards, Torsten K. Schulze General Manager

5 out of 5

Very modern hotel next to Berlin Central Station

Wonderful hotel, quiet, comfortable, just what one needs for a good rest or a departure point for sightseeing around Berlin

Posted by on 10 Aug 2016

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Comment from Hotel Management

28 Sep 2016 by Torsten K. Schulze

Dear Guest, Thank you so much for this great review of your recent stay with us. It is a pleasure to hear that everything was to your satisfaction and we hope to welcome you back soon. With kind regards, Torsten K. Schulze General Manager

5 out of 5

Posted by on 21 Apr 2019

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Comment from Hotel Management

22 Apr 2019 by Mr. Stöffgen Night Manager

Dear Sir or Madame, Thank you so much for this excellent rating of your recent stay with us. We are happy that you felt comfortable during your stay and it makes us very proud that you rewarded us with all five points. It will be our pleasure to welcome you back soon. With best regards from Berlin, Gabriele Maessen Area General Manager

5 out of 5

Posted by on 27 Mar 2019

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Comment from Hotel Management

5 Apr 2019 by Mr. Stöffgen Night Manager

Dear Sir or Madame, Thank you very much for this nice rating. We are happy to hear that you have enjoyed your stay in Berlin and look forward to welcoming you back. With best regards Gabriele Maessen Area General Manager

3 out of 5
Positiv: grosses Zimmer; gute Dusche; gute Matratze. Negativ: sehr hellhörig; sehr schlechtes WLAN; Fön stellt nach 10 Sekunden ab; stetige Unterbrüche der Fernsehsender

Posted by on 8 Mar 2019

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4 out of 5

Posted by on 18 Feb 2019

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Comment from Hotel Management

2 Apr 2019 by Mr. Stöffgen Night Manager

Dear Sir or Madame, Thank you for your kind rating. Your rating is a great compliment for us as well as our motivation, to prove a perfect score on your next stay. It would be our pleasure to welcome you back soon. With kind regards from Berlin Gabriele Maessen Area General Manager

About the Steigenberger Hotel Am Kanzleramt

Location Ella-Trebe-Straße 5, Berlin, BE 10557

Property Features

Steigenberger Hotel Am Kanzleramt offers its guests a full-service spa, a health club, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a limo/town car service are available. Event space at this hotel measures 22604 square feet (2100 square metres) and includes conference centres. Spa services, tour or ticket assistance, and multilingual staff are also featured at the luxury Steigenberger Hotel Am Kanzleramt. For a fee, parking is available. This 5-star Berlin hotel is smoke free.

  • 1 building
  • 339 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 22604 sq ft of conference space
  • 2100 sq. m of conference space
  • Built in 2014
  • Bar or lounge
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Berlin (TXL-Tegel) (7.5 km / 4.7 mi)
  • Train station: Berlin Central Station (1 km / 0.6 mi)
  • Metro station: Central S-Bahn (0.2 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Steigenberger Hotel Am Kanzleramt offers 339 forms of air-conditioned accommodation with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 37-inch LED televisions come with premium satellite channels. Bathrooms include a rainfall showerhead, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Sitting area
  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Fashion – This restaurant specialises in international cuisine and only serves breakfast.Open daily.

N°5 Restaurant Bar – This restaurant specialises in local cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Spa Services

SEASON SPA has 3 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Sauna in spa
  • Steam room in spa
  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 55.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: EUR 30 per pet, per stay

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax of Berlin is imposed by the city. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation that you received after booking.
  • A 5 per cent city/local tax will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 25 for adults and EUR 12.50 for children (approximately)
  • Self-parking fee: EUR 29 per day (in/out privileges)
  • Valet parking fee: EUR 29.00 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per stay
  • Early check-in fee: EUR 49 (subject to availability)
  • Late check-out fee: EUR 59 (subject to availability)
  • Rollaway bed fee: EUR 55.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Steigenberger Hotel Am Kanzleramt Berlin
  • Steigenberger Hotel Am Kanzleramt
  • Steigenberger Am Kanzleramt Berlin
  • Steigenberger Am Kanzleramt

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.