8 Jan 2020 by Richard Engelmayer
Dear Guest, thank you for your recent stay with us and for taking the time to write such a lovely five-star review here on ebookers. Our greatest desire is to make our guests' stay as pleasant as possible and I am very pleased that we have achieved this with you. I am happy that you felt comfortable and that you enjoyed our great location. I look forward to welcoming you back! In the meantime, all the best for you. Kind regards, Richard Engelmayer, General Manager
14 Nov 2019 by Richard Engelmayer
Dear Guest, thank you very much for choosing our Steigenberger Hotel Berlin for your recent trip to the German capital as well as for your feedback here on ebookers. I regret very much that we were not able to serve you in a satisfying way. There is certainly no excuse for a rude behavior. Please feel ensured that a warm and individual communication is our highest priority which is also deep-seated in our corporate philosophy. As a consequence, our Front Office Manager will have a critical conversation with the concerned team members. Furthermore, she will take your experiences as an occasion to repeat the standards of a service-minded communication with her entire team. At this point, I do not want to miss the opportunity to express my sincere apologies for the disappointment caused. I can only hope that you will give us a second chance when you return to Berlin. Then, we would be delighted to convince you of an improved service. Kind regards, Richard Engelmayer, General Manager
3 Oct 2019 by RE
Lieber Gast, für Ihr hervorragendes Rating via ebookers sowie Ihre Übernachtung in unserem Steigenberger Hotel Berlin bedanke ich mich herzlich. Es ist schön zu wissen, dass Sie sich bei uns rundum wohlgefühlt haben. In der Hoffnung, Sie bald wieder in unserem Haus empfangen zu dürfen, verbleibe ich mit besten Grüßen, Richard Engelmayer, General Manager
27 Aug 2019 by RE
Lieber Gast, vielen Dank, dass Sie sich die Zeit genommen haben unser Steigenberger Hotel Berlin im Nachgang an Ihren Aufenthalt zu bewerten. Ich freue mich sehr über Ihr zuvorkommendes Rating und hoffe, Sie demnächst wieder in Berlin begrüßen zu dürfen. Herzlichst, Ihr Richard Engelmayer General Manager
8 Aug 2017 by GW
Dear John Thank you so much for choosing our Steigenberger Hotel Berlin for your trip to Germany's capital as well as for your fantastic feedback. I am absolutely delighted that you enjoyed your stay with us and that you appreciated the included Steigenberger Berlin Travelcard. Thank you also for your kind comments on our team. I will be proud to share your compliments with them. I hope that you will continue to stay at the Steigenberger Hotel Berlin whenever you visit Berlin, it would be our sincere pleasure to welcome you back to the hotel. In the meantime, I wish you all the best. Warm regards Gondra Wettley General Manager
Steigenberger Hotel Berlin offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a limo/town car service are available. Event space at this hotel measures 15306 square feet (1422 square metres) and includes conference centres. A sauna, spa services, and a terrace are also featured at the luxury Steigenberger Hotel Berlin. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Berlin hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)
Steigenberger Hotel Berlin offers 398 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Steigenberger Hotel Berlin has a restaurant on site.
24-hour room service is available.
Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
SPA and Wellness has massage/treatment rooms. Services include body treatments and manicures and pedicures. A variety of treatment therapies are provided, including Ayurvedic and thalassotherapy.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.