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4.5 out of 5

"Service and friendliness of the staff was great . They even understood some of my terrible attempts at German! ( and didn’t giggle too much). For a s ... " More

By a verified traveller on Sun 26 Jan 2020

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Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
£177* Per night/room 1 Aug - 2 Aug

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Panoramic Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Signature Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of The Westin Grand, Berlin's central location. During your stay, you're just a quick walk from Brandenburg Gate. Free WiFi in public areas, a full-service spa and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy international cuisine while dining at Relish Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to aromatherapy, body scrubs or facials at Gezer Massage & Beauty
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests praise the central and quiet location
  • Steps from Friedrichstrasse and Komische Oper Berlin
  • Bus station shuttle shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

The Westin Grand, Berlin ratings based on 55 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Grand, Berlin

Everyone (32) Couples (18) Family (6)
4 out of 5
Service and friendliness of the staff was great . They even understood some of my terrible attempts at German! ( and didn’t giggle too much). For a substantial Hotel, the quiet ambience was wonderful. Just off Unter den Linden so central for some of the sights. Brandenberg Gate etc. A lovely stay. Thank You.

Posted by on 26 Jan 2020

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Comment from Hotel Management

18 Feb 2020 by WestinGrandBerlin

Dear Guest, We are delighted to have been your chosen hotel during your recent stay in Berlin. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. The Westin Grand Berlin-Team, Andrea W. Thank you for staying at the Westin Grand, Berlin and we hope you choose to create more memories with us whenever your travels bring you back to Berlin.

5 out of 5
It was in an excellent location. Staff were very helpful and friendly. The room was very comfortable.

Posted by on 24 Dec 2019

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Comment from Hotel Management

30 Dec 2019 by WestinGrandBerlin

Dear Guest, Thank you for having chosen our hotel and for your great comment! We are glad that you enjoyed your stay with us and thank you for your patronage. Whenever you will be in Berlin, we would be pleased to be again your home fare away from home. The Westin Grand Berlin-Team, Andrea W.

5 out of 5
The location of the hotel was perfect for me. The Service and food were very good.

Posted by on 2 Sep 2019

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Comment from Hotel Management

4 Sep 2019 by WestinGrandBerlin

Dear Gues,t What a wonderful comment. We are glad that you enjoyed your stay with us and Thank you for your patronage. Whenever you are in Berlin, we would be pleased to be your number one again. Sincerely, The Westin Grand Berlin-Team, Andrea W.

5 out of 5
The quietness of the hotel room. Breakfast was amazing. Sparkling wine for breakfast. Pool and spa fantastic. Staff very attentive.

Posted by on 31 Jul 2019

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Comment from Hotel Management

2 Aug 2019 by WestinGrandBerlin

Dear Guest, Thank you so much for your stay and for sharing your thoughts with us. We are glad that you enjoyed your stay with us and we hope we will be your first choice again, whenever your travel bring you back to Berlin. The Westin Grand Berlin-Team, Andrea W.

5 out of 5
Location, staff friendly, and good rooms........................

Posted by on 24 Apr 2019

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Comment from Hotel Management

23 May 2019 by WestinGrandBerlin

Dear Guest, Thank you so much for your stay and for sharing your thoughts with us. We are glad that you enjoyed your stay with us and we hope we will be your first choice again, whenever you travel to Berlin. Thank you for your patronage. The Westin Grand Berlin-Team, Andrea W.

4 out of 5
We choose to stay in a 5 star hotel. I didnt know that we had to pay extra for the sauna. The pool was cold..the rooms ok.

Posted by on 12 Apr 2019

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Comment from Hotel Management

12 Apr 2019 by WestinGrandBerlin

Dear Guest, Thank you for choosing to stay at the Westin Grand, Berlin and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we work hard to deliver an exceptional guest experience. We deeply regret that in this case we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. The Westin Grand Berlin-Team, Andrea W.

4 out of 5
Decor and cleanliness excellent. Spa was absolutely terrible for this star rating of hotel.

Posted by on 10 Apr 2019

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Comment from Hotel Management

12 Apr 2019 by WestinGrandBerlin

Dear Guest, We are delighted to have been your chosen hotel during your recent stay in Berlin. We appreciate your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Westin Grand, Berlin and we hope you choose to create more memories with us whenever your travels bring you back to Berlin. The Westin Grand Berlin-Team, Andrea W.

5 out of 5
The Westin Grand, Berlin hotel is a very good place to stay in Berlin. It is located within walking distance to lots of historical buildings and there are plenty of places to eat nearby, all within walking distance. The staff are all very friendly and helpful, nothing is too much for them to do.

Posted by , from Cambridge, UK on 28 Mar 2019

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Comment from Hotel Management

5 Apr 2019 by WestinGrandBerlin

Dear Monica, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Westin Grand, Berlin. It is always encouraging to hear positive feedback, particularly when it comes from our guests ! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Westin Grand, Berlin and we hope you choose to create more memories here whenever your travels bring you back to our town. The Westin Grand Berlin-Team, Andrea W.

4 out of 5

Posted by on 11 Feb 2019

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Comment from Hotel Management

5 Apr 2019 by WestinGrandBerlin

Dear Guest, Without any word you let’s know, that you have had a great experience with us. Thank you so much for your stay and your great review and be welcome at any time in the future. The Westin Grand Berlin-Team, Andrea W.

4 out of 5

Posted by on 1 Jan 2019

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Comment from Hotel Management

24 Jan 2019 by WestinGrandBerlin

Dear Guest, Thank you for the great marking of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. The Westin Grand Berlin-Team, Andrea W.

About the The Westin Grand, Berlin

Location Friedrichstr. 158-164, Berlin, BE 10117

Property Features

The Westin Grand, Berlin offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Event space at this hotel measures 9225 square feet (857 square metres) and includes conference rooms. Spa services, a terrace, and tour or ticket assistance are also featured at the luxury The Westin Grand, Berlin. For a fee, parking is available. This 5-star Berlin hotel is smoke free.

  • 400 guestrooms or units
  • 7 levels
  • 9225 sq ft of conference space
  • 857 sq. m of conference space
  • Built in 1987
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Berlin Friedrichstraße Station (0.9 km / 0.6 mi)
  • Metro station: Franzosische Street U-Bahn (0.2 km / 0.1 mi)
  • Property shuttles: Bus station shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

The Westin Grand, Berlin offers 400 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. This Berlin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • LED television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Relish Restaurant – This restaurant specialises in international cuisine and only serves dinner.

Relish Lobby & Bar – This lobby lounge specialises in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Spa Services

Gezer Massage & Beauty has 3 treatment rooms. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna.

The spa is open daily.

  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Sauna in spa
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per day.

Pet Policy

  • Pets: EUR 30 per pet, per night
  • Weight limit: 44 lbs
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per night
  • A city tax is imposed by the city of Berlin. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 4.67 per cent city/local tax will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 32 for adults and EUR 16 for children (approximately)
  • Covered self-parking fee: EUR 32 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 60.0 per day
  • Facilities fee: EUR 8.00 per person, per day and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Berlin Grand Westin
  • Westin Berlin Grand
  • Westin Grand Berlin
  • Westin Hotel Berlin Grand
  • Westin Grand Berlin Hotel
  • Westin Grand Hotel
  • Westin Grand
  • The Westin Grand, Berlin Hotel
  • The Westin Grand, Berlin Berlin
  • The Westin Grand, Berlin Hotel Berlin

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.