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4.4 out of 5

"The property was very clean and modern. The breakfast was good too. " More

By a verified traveller on Tue 15 Oct 2019

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Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
£75* Per night/room 12 Aug - 13 Aug

Deluxe Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Vienna House Andel's Berlin. During your stay, you'll be within walking distance of Velodrom. Free WiFi in public areas, 3 restaurants and 2 bars are available. Built in 2009, this 4.5-star hotel has 557 rooms over 14 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and minibars
  • Free WiFi
  • Enjoy regional cuisine at SKY.KITCHEN by a.choice, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with massages, facials or manicures and pedicures at SPASHERE
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre, a steam room and a sauna
  • Guests speak favourably about the quiet location and the beds
  • 11 minutes by foot from Velodrom and a 5-minute drive from Oberbaum Bridge
  • Airport and train station pick-up shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Vienna House Andel's Berlin ratings based on 69 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Vienna House Andel's Berlin

Everyone (51) Couples (8) Family (7)
4 out of 5
The property was very clean and modern. The breakfast was good too.

Posted by on 15 Oct 2019

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Comment from Hotel Management

17 Oct 2019 by andels

Dear guest, Thank you for taking the time to share your feedback with us. We are delighted to read that you enjoyed your stay and we hope we have the opportunity to welcome you back in the future. Best regards, Ralph Alsdorf General Manager & the Vienna House andel's Berlin team

5 out of 5

Posted by on 16 Aug 2019

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Comment from Hotel Management

19 Aug 2019 by andels

Dear guest, we are happy to learn that you loved our hotel and we are looking forward to welcoming you back again very soon. Best regards, Ralph Alsdorf General Manager & the Vienna House andel's Berlin team

5 out of 5

Posted by on 14 Jun 2019

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Comment from Hotel Management

17 Jun 2019 by andels

Lieber Gast, herzlichen Dank für Ihren Aufenthalt und Ihre herausragende Bewertung. Wir freuen uns bereits auf Ihren nächsten Besuch in unserem Hotel. Mit freundlichen Grüßen, Ihr Ralph Alsdorf General Manager & das Team des Vienna House andel's Berlin

5 out of 5

Posted by on 12 Mar 2019

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Comment from Hotel Management

2 Apr 2019 by andels

Dear guest, thank you for your great review. We are looking forward to welcoming you back again very soon. Best regards, Ralph Alsdorf General Manager & the Vienna House andel's Berlin team

4 out of 5

Posted by on 17 Feb 2019

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Comment from Hotel Management

30 Apr 2019 by andels

Lieber Gast, vielen Dank für Ihren Aufenthalt und Ihre sehr gute Bewertung. Wir freuen uns auf Ihren nächsten Besuch in unserem Hotel. Mit freundlichen Grüßen, Ihr Ralph Alsdorf General Manager & das Team des Vienna House andel's Berlin

5 out of 5
Wow what a hotel, this was a fantastic apartment / hotel to stay in and thanks to Ebookers really appreciate the upgraded room. Breakfast was good and location was brilliant !

Posted by , from Glasgow on 27 Nov 2018

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Comment from Hotel Management

28 Nov 2018 by andel's

Dear Steven, thank you very much for your great review and your nice words. We are happy that we could thrill you with our comfortable rooms and we are looking forward to welcoming you back again any time soon. Best regards, Ralph Alsdorf General Manager & the Vienna House andel's Berlin team

4 out of 5
Great location right next to tram and train station, but no traffic noise inside hotel. Standard rooms are comfortable and adequately equipped, although the air conditioning wasn't very effective during our short stay in a warm September so I'd worry about it in mid summer. Staff are extremely friendly and helpful. Skybar has amazing views and good drinks (but rather expensive, as you'd expect). Spa and fitness suite looked good but we didn't manage to fit in a visit there. All in all a good hotel and I would be happy to return.

Posted by , from UK on 13 Sep 2018

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Comment from Hotel Management

19 Sep 2018 by andels

Dear CV, thank you for choosing to stay with us and for sharing your feedback. We are happy to learn that you loved our hotel and it was our pleasure to share your praise with our team members. We are looking forward to welcoming you back again any time soon. Best regards, Ralph Alsdorf General Manager & the Vienna House andel's Berlin team

3 out of 5
Spa is nice but the steam room didn’t work. Staff at reception could be more polite but overall staff were friendly in particular in the sky bar. Nice interior in the lobby.

Posted by on 2 Sep 2018

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Comment from Hotel Management

4 Sep 2018 by andels

Dear guest, thank you for sharing your feedback with us and other travellers. We are happy that you enjoyed your stay at our hotel. Thank you also for your feedback on the guest service at reception, we will review this topic with the entire team. We hope to welcome you back again on your next visit to Berlin. Best regards, Ralph Alsdorf General Manager & the Vienna House andel's Berlin team

5 out of 5

Posted by on 24 May 2020

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5 out of 5
Wie immer grossartig. Sehr freundliches Personal und absolut problemloses und schnelles Ein-und Auschecken. Sehr gute Anbindung an den ÖVNV.

Posted by on 11 May 2020

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About the Vienna House Andel's Berlin

Location Landsberger Allee 106, Berlin, BE 10369

Property Features

Vienna House Andel's Berlin offers its guests a full-service spa, a spa tub, and a sauna. There are 3 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a limo/town car service. Event space at this hotel measures 47362 square feet (4400 square metres) and includes conference centres. A 24-hour fitness centre, a rooftop terrace, and spa services are also featured at the luxury Vienna House Andel's Berlin. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Berlin hotel.

  • 1 building
  • 557 guestrooms or units
  • 14 levels
  • 3 dining venues
  • 2 bars or lounges
  • 47362 sq ft of conference space
  • 4400 sq. m of conference space
  • Built in 2009
  • Deli
  • Terrace on the roof
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Train station: Landsberger Allee Station (0.1 km / 0.1 mi)
  • Metro station: Storkower Straße S-Bahn (0.9 km / 0.6 mi)
  • Property shuttles: Airport shuttle and train station pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

Vienna House Andel's Berlin offers 557 forms of accommodation with minibars and laptop-compatible safes. Flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.

SKY.KITCHEN by a.choice – This restaurant specialises in regional cuisine and only serves dinner. 1-star Michelin rating. Reservations are required.

Maverick's – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Open daily.

Loft14 – On-site restaurant. Happy hour is offered. Open daily.

A.lounge – On-site restaurant. Open daily.

Delight – This restaurant only serves breakfast. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a spa tub, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPASHERE. Services include facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 16
  • Manicures and pedicures
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 13 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Maximum 1 per room
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Clothing, including swimwear, is not permitted for guests using the sauna and spa tub located in the spa area.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Berlin. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 per cent city/local tax will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 18 per person (approximately)
  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Self-parking fee: EUR 18 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • andel's Berlin
  • andel's Berlin Hotel
  • Vienna House Andel's Berlin Hotel
  • Berlin Andels Hotel
  • andel's Vienna Berlin
  • andel's Vienna House Berlin Hotel
  • andel's Vienna House Hotel
  • andel's Vienna House Berlin
  • andel's Vienna House
  • Vienna House Andel's Hotel
  • Vienna House Andel's
  • andel's Hotel Berlin
  • andel's by Vienna House Berlin
  • andel's by Vienna Hotel Berlin
  • Vienna House Andel's Berlin Hotel
  • Vienna House Andel's Berlin Berlin
  • Vienna House Andel's Berlin Hotel Berlin

You should know

  • Vienna House Andel's Berlin offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 13 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.