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4.8 out of 5

"Super service, good room and comfort Spa was excellent too " More

By a verified traveller on Sat 02 Mar 2019

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King, Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
£297* Per night/room 3 Aug - 4 Aug

Room, 1 King Bed, Balcony, Tower

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Tower

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Single Beds, Tower

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Waldorf Astoria Berlin's great location gets high marks from our customers. During your stay, you're just a quick walk from Zoo Berlin. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to body treatments, body scrubs or facials at Guerlain Spa Berlin
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the size of the guestrooms
  • Just a 3-minute walk from Zoo Berlin and 5 minutes by car from Potsdamer Platz
  • Train station pick-up shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Waldorf Astoria Berlin ratings based on 20 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Waldorf Astoria Berlin

Everyone (10) Couples (4) Business (3) Family (2)
5 out of 5

Posted by on 12 Aug 2019

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Comment from Hotel Management

12 Aug 2019 by PA to GM

Thank you for your review.

5 out of 5
Super service, good room and comfort Spa was excellent too

Posted by on 2 Mar 2019

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Comment from Hotel Management

11 Apr 2019 by PA to GM

Thank you for your kind review. We are looking forward to welcoming you back.

5 out of 5
Einzigartige zentrale Lage am Bahnhof Zoo, super Personal, hochmoderne Zimmer mit Panoramablick ( jedenfalls im 12.Stock), gutes Frühstück

Posted by on 19 Jan 2020

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Comment from Hotel Management

24 Jan 2020 by PA to GM

Wir lieben es, wenn unsere Gäste uns so fantastisch bewerten und uns ihre Anerkennung ekunden. Herzlichen Dank hierfür. Bitte kommen Sie uns recht bald wieder besuchen. Wir freuen uns auf Sie.

5 out of 5
Suuri huone neuvottelupöytineen. Hyvä business käyttöä ajatellen.

Posted by on 19 Dec 2019

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Comment from Hotel Management

30 Dec 2019 by PA to GM

Thank you very much for your praising review. We would love to welcome you back in the near future. Happy New Year 2020.

5 out of 5
Ein sehr schönes Hotel in einer prima Lage. Hervorragendes Frühstück.

Posted by , from Stuttgart on 10 Dec 2019

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Comment from Hotel Management

19 Dec 2019 by PA to GM

Herzlichen Dank. Bitte kommen Sie uns recht bald wieder besuchen, Wir freuen uns auf Sie.

5 out of 5
Die lage wahr wunderbar so wie die aussicht aus dem zimmer war schön

Posted by on 3 Dec 2019

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Comment from Hotel Management

5 Dec 2019 by PA to GM

Herzlichen dank für die schöne Bewertung. Wir freuen uns bereits jetzt schon auf Ihren kommenden Besuch!

5 out of 5
Great service in the hotel. Very well located, close to the park and shopping streets.

Posted by on 20 May 2019

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Comment from Hotel Management

21 May 2019 by PA to GM

Thank you very much for your very kind review. Please come back in the not too distant future.

5 out of 5
Einzigartiges und unvergesliches Erlebnis. Sehr freundliches Perosnal und eine unvergleichbare Sauberkeit. Frühstück wurde sehr liebevoll zubereitet und aufs Zimmer gebracht. Einen Aufenthalt in Berlin kann ich im Waldorf Astoria nur empfehlen.

Posted by on 4 Mar 2019

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Comment from Hotel Management

30 Apr 2019 by PA to GM

Vielen Dank für Ihre freundliche Empfehlung. Wir freuen uns, dass Sie einen so schönen Aufenthalt bei und hatten und hoffen Sie bald wieder begrüßen zu dürfen.

5 out of 5

Posted by on 29 Oct 2018

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Comment from Hotel Management

2 Nov 2018 by PA to GM

Thank you very much for your your review. We are looking forward to welcoming you back in the near future!

5 out of 5
War sehr zufrieden, komfortabel, ruhig, zentral gelegen.

Posted by on 1 May 2018

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Comment from Hotel Management

4 May 2018 by PA to GM

Vielen Dank für Ihre Bewertung. Wir freuen uns auf Ihren nächsten Aufenthalt.

About the Waldorf Astoria Berlin

Location Hardenbergstr. 28, Berlin, BE 10623

Property Features

Waldorf Astoria Berlin offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and a limo/town car service are available. Event space at this hotel measures 15317 square feet (1423 square metres) and includes conference centres. A fitness centre, a sauna, and spa services are also featured at the luxury Waldorf Astoria Berlin. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Berlin hotel is smoke free.

  • 1 building
  • 232 guestrooms or units
  • 31 levels
  • 15317 sq ft of conference space
  • 1423 sq. m of conference space
  • Built in 2012
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Fridge
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Berlin Zoo Station (0.3 km / 0.2 mi)
  • Metro station: Zoological Garden U-Bahn (0.1 km / 0.1 mi)
  • Property shuttles: Train station pick-up
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Waldorf Astoria Berlin offers 232 air-conditioned accommodations with iPod docking stations and DVD players. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with pay-per-view films. Fridges, espresso makers and minibars are provided. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, designer toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • HD television
  • Films for purchase
  • DVD player
  • Fridge
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Combined shower/bath
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.

Waldorf Astoria Berlin has a restaurant on site.

ROCA – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Lang Bar – This bar only serves light fare. Open selected days.

Peacock Alley – This café only serves light fare. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Health or beauty spa nearby
  • Segway rental/tour nearby

Spa Services

Guerlain Spa Berlin has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Waldorf Astoria Berlin offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per stay.

Pet Policy

  • Pets: EUR 75 per pet, per night
  • Maximum 1 per room (weight limit: 25 lbs)
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Berlin. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 4.67 per cent city/local tax will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 46 for adults and EUR 19 for children (approximately)
  • Self-parking fee: EUR 35 per night
  • Valet parking fee: EUR 38 per night
  • Pet fee: EUR 75 per pet, per night
  • Rollaway bed fee: EUR 50.0 per stay
  • A facilities fee includes use of: sauna; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Berlin Waldorf Astoria
  • Waldorf Astoria Berlin
  • Waldorf Astoria Hotel Berlin
  • Waldorf Astoria Berlin Hotel
  • Waldorf Astoria Berlin Hotel
  • Waldorf Astoria Berlin Berlin
  • Waldorf Astoria Berlin Hotel Berlin

You should know

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.