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 Bern • 1 Room
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Swissôtel Kursaal Bern

4.5-star property
Kornhausstrasse 3, Bern, BE 020 3788 4841
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4.4 out of 5
Excellent!
See all 131 ebookers Reviews

"This hotel has great transport links and the staff are very friendly. The only downside was that during our 5 day stay the whirlpool was out of order ... " More

By Ellen C. on Fri 26 Feb 2016

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Classic Room, 1 Queen Bed (Internal - no view)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£140* Per night/room 5 May - 6 May

Premier Room, 2 Single Beds (Small Balcony)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premier Room, 1 Double Bed (Small Balcony)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Swiss Advantage Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Swiss Advantage Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of Swissôtel Kursaal Bern's great location. During your stay, you're just a quick walk from Kursaal Bern. Enjoy features like free WiFi in public areas, plus 2 restaurants and a 24-hour gym.

  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Giardino Restaurant & Bar
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Kursaal Bern and 6 minutes on foot from Botanical Garden
  • Pets welcome for a fee

Swissôtel Kursaal Bern ratings based on 131 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Swissôtel Kursaal Bern

Everyone (64) Couples (38) Business (1) Family (13) Friends (3) Other (2)
2 out of 5

Posted by on 4 Apr 2021

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3 out of 5

Fabulous trip

This hotel has great transport links and the staff are very friendly. The only downside was that during our 5 day stay the whirlpool was out of order which was a great shame for us as we would have used it regularly.

Posted by on 26 Feb 2016

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5 out of 5
Sehr empfehlenswert

Posted by on 25 Feb 2024

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Comment from Hotel Management

28 Feb 2024 by Front Office

Sehr geehrte Kerstin Vielen Dank haben Sie sich Zeit genommen uns zu bewerten. Wir würden uns freuen Sie bald wieder bei uns zu begrüssen. Freundliche Grüsse

5 out of 5

Posted by on 7 Jan 2024

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Comment from Hotel Management

10 Feb 2024 by Front Office

Sehr geehrte Gabriela Vielen Dank haben Sie sich die Zeit genommen uns zu bewerten. Wir würden uns freuen Sie bald wieder bei uns zu begrüssen. Freundliche Grüsse Swissôtel Kursaal Bern

5 out of 5
Parfait! Personnel aux petits soins !

Posted by on 2 Jan 2024

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Comment from Hotel Management

12 Jan 2024 by Front Office

Cher WassefNous vous remercions d'avoir pris le temps de nous donner votre avis. Nous sommes heureux que vous ayez passé un bon séjour et nous serions heureux de vous accueillir à nouveau. Meilleures salutations

4 out of 5

Posted by on 9 Dec 2023

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Comment from Hotel Management

28 Dec 2023 by Front Office

Lieber Yves Es freut uns hat es Ihnen gefallen und wir würden uns freuen Sie bald wieder bei uns zu begrüssenFreundliche Grüsse

5 out of 5

Posted by on 8 Sep 2023

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Comment from Hotel Management

18 Oct 2023 by Zar Ikraam

Dear StefanThank you very much for your 5-star rating. We are very pleased that you enjoyed your stay with us and we are looking forward to hosting you again soon at Swissôtel Kursaal Bern.Best regardsSwissotel Kursaal Bern

4 out of 5
Ruhige Lage, keine Schlafstörung durch Verkehrslärm, Bus und Tram vor der Haustür, Hauptbahnhof und Altstadt in fussläufiger Entfernung, schnelles und freundliches Check-in und Check-out.

Posted by on 29 Aug 2023

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5 out of 5
Ein sehr schönes, modernes Hotel mit wunderbarer Aussicht. Sehr sauber. Grosse Auswahl beim Frühstücksbuffet. Preis/Leistung top!

Posted by on 6 Mar 2023

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Comment from Hotel Management

10 Mar 2023 by Lena Blaser Swissôtel Kursaal Bern

Guten TagIch möchte mich herzlich für Ihre positive Bewertung bedanken. Im Swissôtel Kursaal Bern legen wir höchsten Wert auf Qualität und Service. Ihre positiven Würdigungen werde ich gerne an die betreffenden Mitarbeitenden weiterleiten. Ihre Zufriedenheit ist für uns die schönste Belohnung und motiviert uns in unserer täglichen Arbeit. Schön, hat Ihnen der Aufenthalt bei uns und das Frühstück gut gefallen.Wir hoffen, Sie bald wieder bei uns begrüssen zu dürfen.Freundliche GrüsseLena BlaserSwissôtel Kursaal Bern

5 out of 5
Sehr gute Lage, super Verpfelungsmöglichkeiten, Stadt sehr gut zu Fuss erreichbar, sehr schön ausgestattete Zimmer. Ich würde das Hotel fur Urlaub oder auch für business-Besüche sehr weiterempfehlen.

Posted by on 27 Feb 2023

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Comment from Hotel Management

10 Mar 2023 by Lena Blaser Swissôtel Kursaal Bern

Guten TagWir bedanken uns ganz herzlich dafür, dass Sie unser Hotel für Ihre Übernachtung in Bern gewählt haben und sich zudem die Zeit genommen haben, eine positive Bewertung über unser Haus zu schreiben.Wir hoffen Sie bald wieder bei uns begrüssen zu dürfen.Freundliche GrüsseLena BlaserSwissôtel Kursaal Bern

About the Swissôtel Kursaal Bern

Location Kornhausstrasse 3, Bern, BE 3000

Property Features

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 28 meeting rooms. Public spaces have free WiFi. A 24-hour fitness centre, a terrace, and tour or ticket assistance are also featured at the business-friendly Swissôtel Kursaal Bern. Parking is available for a fee. This 4-star Bern hotel is smoke free.

  • 1 building
  • 171 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Bern (ZDJ-Bern Railway Station) (1.5 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Swissôtel Kursaal Bern offers 171 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with digital channels. Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Electric kettle
  • Bath or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Desk
  • Air conditioning
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Giardino Restaurant & Bar – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner.

Restaurant Yù – This restaurant specialises in Asian cuisine and only serves dinner. Open selected days.

Saisonale Gastrokonzepte – On-site restaurant. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Casino nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 50.0 per night.

Pet Policy

  • Pets: CHF 25.00 per pet, per stay

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. Cashless payment methods are available for all transactions.

  • Annual carbon offsets
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Guest accommodation is not sealed after cleaning
  • Comprehensive food waste policy
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.30 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 32 per person
  • Self-parking fee: CHF 30 per day
  • Pet fee: CHF 25.00 per pet, per stay
  • Late check-out fee: CHF 100.00 (subject to availability)
  • Rollaway bed fee: CHF 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Allegro Bern
  • Allegro Bern Hotel
  • Allegro Hotel Bern
  • Bern Allegro
  • Bern Allegro Hotel
  • Bern Hotel Allegro
  • Hotel Allegro Bern
  • Hotel Bern Allegro
  • Allegro Kursaal
  • Hotel Allegro Bern
  • Swissôtel Kursaal Bern Bern
  • Swissôtel Kursaal Bern Hotel
  • Swissôtel Kursaal Bern Hotel Bern
  • Swissôtel Kursaal Bern (Opening November 2020)

You should know

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars, and is displayed on this page as 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.