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4.3 out of 5

"Very comfortable bed. Excellent location. Very helpful staff. " More

By a verified traveller on Mon 12 Aug 2019

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Standard Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£59* Per night/room 22 Nov - 23 Nov

Superior Room, View (Extra Bed 2 adults + 1 child)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Junior Suite, View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Superior Room, View (Extra Bed 3 adults)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Room (Extra Bed 3 adults)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the spacious rooms at Hesperia Bilbao. During your stay, you're just a quick walk from Zubizuri Bridge. Free WiFi in public areas, a restaurant and a bar are available. Built in 2005, this 4-star hotel has 151 rooms over 7 floors. Free WiFi and plasma TVs are available in all rooms.

  • Air-conditioned rooms with plasma TVs, minibars and room service (during limited hours)
  • Free WiFi
  • Enjoy Basque cuisine while dining at La Ria
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests have really good things to say about the accommodation, from the cleanliness and comfy beds to the spaciousness and overall comfort
  • Just a 4-minute drive from Guggenheim Museum Bilbao and 13 minutes from San Mames Stadium

Hesperia Bilbao ratings based on 22 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hesperia Bilbao

Everyone (2) Couples (14) Family (1) Friends (2) Other (2)
5 out of 5
Very comfortable bed. Excellent location. Very helpful staff.

Posted by on 12 Aug 2019

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4 out of 5

Posted by on 23 Jan 2019

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4 out of 5

Ideal for Guggenheim and University

This hotel was ideally located for me - pleasant 10 minute walk along the riverside to Deusto Uni. Spacious and comfortable bar/cafe with views across river. Very close to the amazing Calatrava footbridge, cross it and it's a short walk to the Guggenheim or city bars, pintxos and restaurants.

Posted by on 6 Mar 2016

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4 out of 5

Perfect last minute deal.

We booked this 48 hours before we were due to fly out not really knowing what we would get. The hotel was fantastic. A great location, everywhere was within easy walking distance. You could get to the old town or guggenheim in under 10mins. The staff were friendly and helpful. The room was clean and contained all the amenties you could need ( except a kettle, tea or coffee making factilities - we were glad we took our travel kettle!). The air conditioning worked so well that we were often cold in our room and had to turn it off! The breakfast at 11 euros a day was good value as it was a buffet you could stock up for the day. The bar was also nice and drinks reasonable priced. Overall this was a fantastic place to stay and I would definately recommend it to anyone.

Posted by on 3 Aug 2012

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4 out of 5

merits its 4*

One of the quietest hotels I have ever slept in. Including quiet air con system. As a business visitor it must be highly rated with free broadband. As a sight seer it is 10min walk from the Guggenheim and 15min walk to the old town. Across from the hotel is a walk bridge across the river to the tram terminus. Excelent value @3.8 euros for a day pass......use as many times as you wish, For 74yr olds it saved our old feet on many occassions. Breakfast !st class. Dinner good but somewhat expensive. The staff were all great.

Posted by on 27 May 2012

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5 out of 5
Schönes und sehr gut gelegenes Hotel. Reichhaltiges Frühstück und freundliches Personal. 4.5/5

Posted by on 15 Sep 2019

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5 out of 5
Perfektes Hotel, Lage Nähe Guggenheim Museum und Altstadt, zu Fuss vieles erreichbar Ausgezeichnetes Frühstücksbüffet , sehr freundliche Mitarbeiter

Posted by , from St. Gallen on 29 Oct 2018

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Comment from Hotel Management

18 Dec 2018 by Saioa T - Hesperia Bilbao

Dear Marianne, We greatly appreciate the time you spent to review your recent experience in our hotel, at Hesperia Bilbao, we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Is always a pleasure to get firsthand knowledge of how much did you enjoy our facilities and services in general. Thank you very much for highlighting the comfort of our rooms. We would like to thank you especially for your kind words to our staff, they are always ready to help with any query and they do their work with a sincere smile. We look forward to your next stay, when we will do our best for you to enjoy another great visit. Best regards,

4 out of 5

Business-Hotel an zentraler Lage am Fluss

Pros: Sehr freundliches und hilfsbereites Personal. Vielen Dank für den Upgrade!
Cons: Haben uns sehr wohl gefühlt in der grosszügigen und komfortablen Suite.
Location: Zentrale Lage am Nervia Fluss und in Gehdistanz zu den wichtigsten Sehenswürdigkeiten (z.B. Museum Guggenheim, Altstadt etc.)
Wir haben im Rahmen unseres Städte-Trips nach Bilbao eine Stadt entdeckt, die kulturell, architektonisch und gastronomisch einiges zu bieten hat. Die Reise war sehr interessant und hat sich gelohnt, obwohl das Wetter katastrophal war (Regen und Wind wie im Winter).

Posted by , from Luzern, Schweiz on 15 Apr 2018

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4 out of 5
Bon accueil personnel à l écoute et l hôtel et idéalement placé

Posted by , from bilbabo on 29 Jan 2018

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4 out of 5

Fijne city-trip.Enkel goed weer ontbrak.

Hotel gelegen over de rivier, dus flink stappen naar centrum, Je kan ook de tram nemen. Enorm veel cafeetjes, restaurants Lekker eten en niet duur. Top voor wie graag gaat shoppen.

Posted by on 11 Apr 2016

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Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. Public spaces have free WiFi. Event space at this hotel measures 985 square feet (92 square metres) and includes conference centres. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Hesperia Bilbao. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Bilbao hotel is smoke free.

  • 1 building
  • 151 guestrooms or units
  • 7 levels
  • 985 sq ft of conference space
  • 92 sq. m of conference space
  • Built in 2005
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Bilbao (BIO) (13.3 km / 8.3 mi)
  • Train station: Bilbao-Abando Station (1.5 km / 0.9 mi)
  • Metro station: Pio Baroja Tram Stop (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hesperia Bilbao offers 151 forms of accommodation with minibars and a safe. Plasma televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Plasma television
  • Satellite channels
  • Shower and tub combination
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.

La Ria – This restaurant specialises in Basque cuisine and serves lunch and dinner. A children's menu is available.

La Orilla – This bar serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Measures to reduce infection (Spain)
  • Property Registry Number – H.BI.01201
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 20.90 per person (approximately)
  • Self-parking fee: EUR 24 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • NH Collection Ría Bilbao Hotel
  • Hesperia Hotel Bilbao
  • Bilbao Hesperia Hotel
  • Hesperia Bilbao Hotel Bilbao
  • Collection Ría Hotel
  • NH Collection Ría Bilbao
  • Hesperia Bilbao Hotel
  • Hesperia Hotel
  • Hesperia Bilbao Hotel
  • Hesperia Bilbao Bilbao
  • Hesperia Bilbao Hotel Bilbao

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.