21 May 2017 by Beatriz Martínez - Guest Experience
Dear customer, Thank you very much for trust in our hotel! It has been a pleasure to have you with us. The whole Gran Bilbao hotel team is glad to know that you enjoyed our city. It is a pleasure to know that you visited San Sebastian too. It is wonderful to know that our facilities have met your expectations! We hope to have the opportunity to welcome you again. Kind regards,
30 Apr 2019 by Beatriz Martínez - Guest Experience
Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen.
28 Apr 2018 by Beatriz Martínez - Guest Experience
Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen,
15 Nov 2017 by Beatriz Martínez - Guest Experience
Cher client, toute l'équipe du Gran Bilbao Hôtel remercie votre commentaire, nous sommes très contents de savoir que vous avez passé un séjour agréable chez nous. Ça nous fait plaisir de savoir que vous avez aimé notre établissement ainsi que le pétit déjeuner. Merci de partager votre valorisation, nous apprécions grandement vos mots aimables. Beatriz Martínez - Guest Experience
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Event space at this hotel measures 19375 square feet (1800 square metres) and includes conference centres. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Hotel Gran Bilbao. Parking is available for a fee. This 4-star Bilbao hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Hotel Gran Bilbao offers 202 forms of air-conditioned accommodation with a safe and a hairdryer. Beds feature down comforters. This Bilbao hotel provides complimentary wireless Internet access. Bathrooms include baths or showers.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 8:00 AM to 9:30 AM.
Room service (during limited hours) is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.