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4.1 out of 5

"Very friendly and helpful staff. Breakfast excellent. Room spotless, bathroom great and lovely views. Impressive fast lifts plus electric blinds in ... " More

By a verified traveller on Wed 10 Aug 2016

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Room (Melia)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£69* Per night/room 23 Jan - 24 Jan

Grand Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Business Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Melia Room (2 Ad + 1 Ch)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Melia Room (3 Adults)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

The sightseeing around Hotel Melia Bilbao gets high marks from our customers. During your stay, you're just a quick walk from Guggenheim Museum Bilbao. Enjoy features like free WiFi in public areas, plus 2 restaurants and an outdoor pool. Built in 2004, this 5-star hotel has 211 rooms over 10 floors. This property offers pet-friendly amenities, such as food and water bowls. Enjoy your stay with amenities like free WiFi and a deep-soaking bath in each room.

  • Air-conditioned rooms with deep-soaking baths, LCD TVs and minibars
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a gym and a sauna
  • Guests really like the accommodation for the comfy beds, overall comfort and spaciousness
  • Steps from Dona Casilda Iturrizar Park and 9 minutes on foot from Guggenheim Museum Bilbao
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Hotel Melia Bilbao ratings based on 21 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Melia Bilbao

Everyone (9) Couples (9) Family (1)
1 out of 5
We stayed 1 night only and checked out early as the room was broken and not of a good standard of cleanliness

Posted by on 6 Oct 2021

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5 out of 5

Great hotel. Close to all areas of interest.

Very friendly and helpful staff. Breakfast excellent. Room spotless, bathroom great and lovely views. Impressive fast lifts plus electric blinds in room! Tea making facilities needed in room.

Posted by , from London on 10 Aug 2016

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4 out of 5

Great central but quiet and relaxing hotel

Had a great time at this hotel. The only disappointment was that we were not allocated the twin room we had specified so one of us had to sleep on a put you up bed which was comfortable but not as good as the normal bed. Drains in the bathroom were smelly from time to time. Nonetheless we had a very spacious premier room due to a unexpected upgrade and despite the two negative issues the stay was very enjoyable. The location by the park and river was scenic and quiet but only a few minutes from city centre. Staff were all helpful and friendly. I would stay here again if visiting Bilbao.

Posted by on 17 Jul 2014

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4 out of 5

Posted by on 9 Mar 2020

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5 out of 5
Schönes Hotel an guter Lage! Von hier aus kann viel zu Fuss unternommen werden.

Posted by on 9 Oct 2019

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3 out of 5

Posted by on 14 Sep 2019

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3 out of 5
Empfang und service im direkten kontakt gut. Superiorzimmer mit balkon eher auf der schmuddeligen seite, das zimmer, sessel und läden stinken grauenvoll, wc mit papier unzweckmässig installiert, duschregler kam einem bei gebrauch fast entgegen, türe zum balkon verzogen und nicht abschliessbar.. Habe dies reklamiert, nichts ist passiert. Bett pickelhart und durchhängend. Frühstück reichlich und ok. Für 220 euro plus 24 für garage pro nacht niemals ein 5 sterne standart!

Posted by on 30 Jun 2019

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4 out of 5
Die Zimmer sind etwas in die Jahre gekommen, aber sonst alles i.o. Frühstück lässt keine Wünsche offen

Posted by on 24 Jun 2019

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4 out of 5

Hyvä hotelli, hyvä sijainti

Pros: Hyvä aamiainen, siistit huoneet
Mukava hotelli ja hyvä sijainti Guggenheim museon lähellä.

Posted by on 29 Nov 2017

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4 out of 5

Schönes Hotel

Freundliches Personal Angenehmes Ambiente Schönes Zimmer Wir hätten ein Doppelbett gebucht und haben zwei Betten vorgefunden.

Posted by on 13 Nov 2017

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Property Features

Hotel Melia Bilbao offers its guests an outdoor pool, a sauna, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business centre. A terrace, tour/ticket assistance, and concierge services are also featured at the luxury Hotel Melia Bilbao. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Bilbao hotel is smoke free.

  • 211 guestrooms or units
  • 10 levels
  • 2 dining venues
  • Built in 2004
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Bilbao Olabeaga Station (1.2 km / 0.8 mi)
  • Metro station: Abandoibarra Tram Stop (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Melia Bilbao offers 211 forms of accommodation with minibars and laptop-compatible safes. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Deep-soaking bath
  • Minibar
  • LCD television
  • Satellite channels
  • Separate bath and shower
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:00 AM and at the weekend from 8:00 AM to 10:30 AM.

Aizian – This restaurant serves breakfast, lunch and dinner.

Quatre – This restaurant serves breakfast, lunch and dinner. Reservations are required. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

Spa Services

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

A maximum of 1 crib (infant bed) is allowed per accommodation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Pet Policy

  • Pets: EUR 30 per pet, per day
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 22 lbs)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses solar energy

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. This property uses solar energy. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in is available. Individually wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property Registry Number – HBO 01176
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 15 and EUR 21 per person (approximately)
  • Self-parking fee: EUR 25 per day
  • Pet fee: EUR 30 per pet, per day
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bilbao Melia
  • Melia Bilbao
  • Melia Hotel Bilbao
  • Bilbao Sheraton
  • Melia Bilbao Hotel Bilbao
  • Sheraton Bilbao
  • Melia Bilbao Hotel
  • Hotel Melia Bilbao Hotel
  • Hotel Melia Bilbao Bilbao
  • Hotel Melia Bilbao Hotel Bilbao

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 3:00 PM to 10:00 PM
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.