Skip to main content
Beginning of main content
4.0 out of 5

"Hotel was very nice, clean, the staff were very helpful and it is ideally situated. The only downfall was the WiFi which I have used in the past was v ... " More

By James K. on Thu 01 Oct 2015

Enter dates to see availability

Select your room to view prices

Club Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£58* Per night/room 2 Oct - 3 Oct

Comfort Triple Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Comfort Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Hotel Silken Indautxu Bilbao's walkable location. During your stay, you're just a quick walk from Ensanche. You'll find features such as free WiFi in public areas and a free manager's reception, plus a restaurant. Built in 1990, this 4-star hotel has 184 rooms over 6 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with flat-screen TVs, minibars and room service (during limited hours)
  • Free WiFi
  • Enjoy a bite to eat at Etxaniz, a bistro that serves local cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes bicycles to rent
  • Guests speak favourably about the helpful staff and the location
  • 14 minutes by car from Guggenheim Museum Bilbao and 9 minutes from San Mames Stadium

Hotel Silken Indautxu Bilbao ratings based on 24 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Silken Indautxu Bilbao

Everyone (3) Couples (13) Business (1) Family (2) Friends (2) Other (1)
5 out of 5

Very Niice hotel

Hotel was very nice, clean, the staff were very helpful and it is ideally situated. The only downfall was the WiFi which I have used in the past was very poor and should be free for all users rather than having to sign in every time or pay for a better service.

Posted by on 1 Oct 2015

Was this review helpful to you?
5 out of 5

Superb hotel in Bilbao

Excellent quality hotel, wonderful staff especially the batman. Good location with plenty of bars and restaurants close by. Guggenheim 5 mins walk as is bus to airport. My 2nd visit to thishotel

Posted by on 15 Dec 2014

Was this review helpful to you?
4 out of 5

Good, well run hotel, well located

Good check in. Free wifi. Good breakfast. Good food. Good comfortable room with large bathroom. All clean and well run. Located walking distance of all Bilbao sites of interest. Efficient checkout.

Posted by on 3 Sep 2013

Was this review helpful to you?
4 out of 5

An ideal Position to see Bilbao

Staff were welcoming and helpful. We were at the back, which was quiet but you have to go down some steps to get to the lift! Clean and compact room. BilbaoGreeters were terific and I hope they can work with the hotel. Go to their website and arrange a meeting. Can walk to Museum and Old Rioja Building.

Posted by on 27 Jul 2012

Was this review helpful to you?
4 out of 5

Great central hotel for city break

Really comfortable 4* hotel in central city position giving easy walking access to all main attractions. Situated in quiet part of town so no noise in evening. Large room and bathroom all clean with free wifi. We stayed to attend BBK festival and was excellent base. No problem with our return in early hours of morning and no disturbance when we slept late the following day. 15 min walk to fabulous Guggenheim museum and river walk ways. Excellent food in bars and restaurants.

Posted by on 18 Jul 2012

Was this review helpful to you?
5 out of 5

Posted by on 1 Mar 2020

Was this review helpful to you?
4 out of 5
Hyvä sijainti, kaikki toimi, mukava sisäpiha ja mahdollisuus katsoa matsia kankaalta.

Posted by on 2 Nov 2019

Was this review helpful to you?
4 out of 5
Nice Hotel in a good area of the city. Most points of interesst could be reached by foot from the hotel. Bathrooms were well maintained, but starting to become "oldfashioned".

Posted by on 23 Sep 2019

Was this review helpful to you?
Comment from Hotel Management

23 Sep 2019 by HOTEL SILKEN INDAUTXU ****

Thanks for your feedback, keep on working in order to improve our facilities, which would be possible as from November. Best regards

3 out of 5
+ good breakfast, bathtub, bed, clean room/hotel, location. - parking lot and parking spaces were too small, mix up with the room

Posted by on 20 Jun 2019

Was this review helpful to you?
Comment from Hotel Management

27 Jun 2019 by HOTEL SILKEN INDAUTXU

Thank you for your time and feedback, it´s been a pleasure having you as a guest of this house. Regards

4 out of 5
Pros: Rauhallinen
Location: Guggenheim melko lähellä
Melko helposti saavutettavissa lentokenttäbussilla.

Posted by , from Espoo on 8 Oct 2017

Was this review helpful to you?
Comment from Hotel Management

26 Oct 2017 by Hotel Silken indautxu ****

Estimado Rauhallinen Agradecemos su feedback y tiempo dedicado en valorar su estancia, su opinión es muy importante para nosotros. Esperamos verle en más ocasiones, aquí en Silken Indautxu será un placer darle nuevamente la bienvenida.

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference centres. A library, a terrace, and tour or ticket assistance are also featured at the business-friendly Hotel Silken Indautxu Bilbao. You'll have access to the indoor pool and health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Silken Indautxu Bilbao was completed in June 2020. This 4-star Bilbao hotel is smoke free.

  • 184 guestrooms or units
  • 6 levels
  • 2 buildings
  • 4306 sq ft of conference space
  • 400 sq. m of conference space
  • Built in 1990
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Bilbao (BIO) (21.2 km / 13.2 mi)
  • Train station: Bilbao Autonomia Station (0.7 km / 0.4 mi)
  • Metro station: Indautxu Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Silken Indautxu Bilbao offers 184 forms of accommodation with minibars and a safe. Beds feature down comforters. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include a bath, designer toiletries, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Down blanket
  • Pillow options
  • Bathtub
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception daily.

Etxaniz – This bistro specialises in local cuisine and serves lunch and dinner.

Indautxu – This diner serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours nearby
  • Segway rental/tour nearby
  • Bicycle rentals on site
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Portable hoist available
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Tax ID - B01568344

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. The tax ID number is B01568344. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property Registry Number – HBI01053
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • State tax ID - B01568344
  • Parking height restrictions apply
  • Individually wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15.00 per person (approximately)
  • Self-parking fee: EUR 19.00 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bilbao Hotel Silken Indautxu
  • Bilbao Indautxu
  • Hotel Silken Bilbao
  • Hotel Silken Bilbao Indautxu
  • Hotel Silken Indautxu
  • Hotel Silken Indautxu Bilbao
  • Indautxu
  • Indautxu Bilbao
  • Silken Indautxu
  • Silken Indautxu Bilbao
  • Silken Indautxu Bilbao Bilbao
  • Hotel Silken Indautxu Bilbao Hotel
  • Hotel Silken Indautxu Bilbao Bilbao
  • Hotel Silken Indautxu Bilbao Hotel Bilbao

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 June to 30 September.
url importing http://www.ebookers.com/Bilbao-Hotels-Hotel-Silken-Indautxu-Bilbao.h6663-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Bilbao-Hotels-Hotel-Silken-Indautxu-Bilbao.h6663-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Bilbao-Hotels-Hotel-Silken-Indautxu-Bilbao.h6663-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.