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Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room

Bed Count 3 Single Beds Maximum Occupancy 3 Max

Triple Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Family Room, Connecting Rooms

Bed Count 4 Single Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Occidental Bilbao. During your stay, you're just a quick walk from Basilica of Begona. Features include free WiFi in public areas, plus a full-service spa and a restaurant. Built in 1967, this 4-star hotel has 200 rooms over 8 floors. All rooms offer free WiFi and flat-screen TVs.

  • Air-conditioned rooms with flat-screen TVs, room service (during limited hours) and coffee/tea makers
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at The Kitchen
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Indulge with body scrubs, facials or massages at Club Metropolitan
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the clean guestrooms and the breakfast
  • 5 minutes by car from Guggenheim Museum Bilbao and 6 minutes from San Mames Stadium

Occidental Bilbao ratings based on 3 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Occidental Bilbao

Everyone (3)
4 out of 5

Posted by on 17 Aug 2019

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4 out of 5

Posted by on 2 Jun 2019

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5 out of 5

Hotelli kivalla alueella

Ei huonojalkaisille. Ylämäki metroasemalta. Muutoin tosi mukava. Hyvä aamiainen.

Posted by , from Helsinki on 27 Oct 2017

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Property Features

Occidental Bilbao offers its guests a full-service spa, a fitness centre, and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Event space at this hotel measures 11119 square feet (1033 square metres). The business-friendly Occidental Bilbao also features multilingual staff, a garden, and concierge services. For a fee, parking is available. This 4-star Bilbao hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 8 levels
  • 11119 sq ft of conference space
  • 1033 sq. m of conference space
  • Built in 1967
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking

Transport

  • Airport: Bilbao (BIO) (11 km / 6.9 mi)
  • Train station: Bilbao-Abando Station (3.3 km / 2 mi)
  • Metro station: Santutxu Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Occidental Bilbao offers 200 forms of accommodation with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

The Kitchen – This restaurant specialises in Mediterranean cuisine.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Guests aged under 18 years old are not allowed in the health club or fitness facility.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Club Metropolitan. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Minimum age to access spa is 18
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note: Access to the spa and gym facilities is limited to once per day per person.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Measures to reduce infection (Spain)
  • No cots (infant beds) available
  • Property Registry Number – H.BI.00337
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 16 per person (approximately)
  • Self-parking fee: EUR 20 per day
  • Facilities fee: EUR 20 per person, per day and includes use of: spa; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bilbao Holiday Inn
  • Occidental Bilbao Hotel
  • Holiday Inn Hotel Bilbao
  • Holiday Inn Bilbao Hotel
  • Occidental Bilbao Hotel
  • Occidental Bilbao Bilbao
  • Occidental Bilbao Hotel Bilbao

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.