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Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£63* Per night/room 24 Mar - 25 Mar

Family Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room (with extra bed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room (2x2 Family Plan)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Occidental Bilbao. During your stay, you're just a quick walk from Begoña BasIlica. Features include free WiFi in public areas, plus a full-service spa and a restaurant.

  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at The Kitchen
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to aromatherapy, body scrubs or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Begoña BasIlica and Basilica of Begona

Occidental Bilbao ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Occidental Bilbao

Everyone (3)
4 out of 5

Posted by on 17 Aug 2019

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4 out of 5

Posted by on 2 Jun 2019

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5 out of 5

Hotelli kivalla alueella

Ei huonojalkaisille. Ylämäki metroasemalta. Muutoin tosi mukava. Hyvä aamiainen.

Posted by , from Helsinki on 27 Oct 2017

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Property Features

Occidental Bilbao offers its guests a full-service spa, a fitness centre, and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre and meeting rooms are available. Event space at this hotel measures 11119 square feet (1033 square metres) and includes conference space. A terrace, tour or ticket assistance, and vending machine are also featured at the business-friendly Occidental Bilbao. For a fee, parking is available. This 4-star Bilbao hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 8 levels
  • Conference rooms
  • 11119 sq ft of conference space
  • 1033 sq. m of conference space
  • Built in 1967
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking

Transport

  • Train station: Bilbao (YJI-Bilbao-Abando Train Station) (2.5 km / 1.5 mi)
  • Metro station: Santutxu Station (0.6 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Occidental Bilbao offers 200 accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Coffee maker
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

The Kitchen – This restaurant specialises in Mediterranean cuisine.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Guests aged under 18 years old are not allowed in the fitness facility.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Minimum age to access spa is 18
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note: Access to the spa and gym facilities is limited to once per day per person.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • Property registry number - H.BI.00337
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Self-parking fee: EUR 20 per day
  • Spa fee: EUR 20 per day
  • Facilities fee: EUR 20 per person, per day and includes use of: spa; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bilbao Holiday Inn
  • Occidental Bilbao Hotel
  • Holiday Inn Hotel Bilbao
  • Holiday Inn Bilbao Hotel
  • Occidental Bilbao Hotel
  • Occidental Bilbao Bilbao
  • Occidental Bilbao Hotel Bilbao

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 9:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.