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4.0 out of 5

"I'd never been to Billund before. It seemed to have no town as such, just an airport and lots of theme parks like Legoland and as I was arriving by ex ... " More

By a verified traveller on Fri 08 Sep 2017

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Hotel Description

Our customers tell us that they enjoy the spacious rooms at Hotel Svanen, Billund. During your stay, you're just a quick walk from Legoland® Billund Resort. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. Built in 2008, this 4-star hotel has 102 rooms over 2 floors. Free WiFi and sofa beds are available in all rooms.

  • All rooms offer sofa beds, flat-screen TVs and room service (during limited hours)
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front-desk safe and a business centre
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • Within a 10-minute walk of Sculpturepark Billund and Lalandia Water Park

Junior Suite

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Superior Room

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Comfort Room

Bed Count 1 Double Bed Maximum Occupancy 5 Max

Standard Room

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Business Room

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Hotel Svanen, Billund ratings based on 16 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Svanen, Billund

Everyone (10) Family (4)
3 out of 5

Posted by on 24 May 2019

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Comment from Hotel Management

18 Jun 2019 by Annettre

Thanks

4 out of 5

Overnight on business at the Hotel Svanen, Billund

Pros: The staff were friendly & helpful, sleep quality good, nice shower, good food & drink.
Cons: Transport to the hotel - or at least some clues on how to summon a taxi.
Location: Lots of themed hotels and parks like Legoland and Lalandia Aquadome.
I'd never been to Billund before. It seemed to have no town as such, just an airport and lots of theme parks like Legoland and as I was arriving by express bus from the nearest railway station (Vejle), I'd phoned the hotel to find out how to get there from the Billund Centret bus stop. They were helpful and said that there were no taxis, but I could go to the Tourist Information nearby and they would call one. Unfortunately, I didn't tell them I was arriving on a Sunday, so everything around Billund Centret was closed! It's a 20 min hike to the hotel - assuming that you don't get lost (which I did). Once there, the hotel was nicely appointed, stylish and the staff very friendly and helpful. I got a free upgrade to a business room which was spacious with walk-in shower, comfortable bed and had good sleep quality. The only thing wrong was that the chairs at the desk were much too low to be able to use my laptop in any sort of comfort. However, a cushion from the settee solved the problem. Dinner was excellent and there was a good selection of various foods at breakfast. I got a taxi to the nearby airport which worked fine and was no too expensive.

Posted by , from Witney, Oxfordshire, UK on 8 Sep 2017

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4 out of 5

Not really good air condition in the room.

We stayed three nights with our 3 kids in hotel Svanen during our visit in Legoland. Breakfast and service overall were on good level. Only negative issue from our side was weak air condition in the room. Luckily weather wasn't really warm.

Posted by on 3 Jul 2017

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5 out of 5
Henkilökunta parasta lapsiperheelle. Aamiainen hyvä ja riittävä. Pieni miinus,huoneissa ei ilmastointia vaan pelkkä poisto kylpyhuoneessa. Kokolattiamatto huoneissa hieman myös huoletti. Huone oli kuitenkin siisti ja sänky OK. Sijainti tosi hyvä Legolandiin sekä Lalandiin nähden.

Posted by on 13 Aug 2019

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Comment from Hotel Management

14 Aug 2019 by Annette

We are glad you enjoyed a wonderful stay. You are right our carpets is dirty and need cleaning, it is hard on them after such a high season. Unfortunately we do not have any rooms with air conditioning because it is very rare that is needed here in Denmark.

4 out of 5

Posted by on 22 Jul 2019

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Comment from Hotel Management

7 Aug 2019 by Annette

Thanks, we hope you have a nice stay.

4 out of 5
Sehr nettes Hotel walking distance vom Legoland Kongresshotel. Immer wieder, nette saubere Zimmer, große Bad.

Posted by on 17 Jun 2019

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Comment from Hotel Management

18 Jun 2019 by Annette

Thanks a lot.

5 out of 5
Osaava henkilökunta, huippusijainti, asukkaille oma rauha.

Posted by on 27 May 2019

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Comment from Hotel Management

18 Jun 2019 by Annette

Thanks

2 out of 5
Lokaatio on lähellä lentokenttää. Tilat on nuhjuiset ja kulahtaneet. Aino syy miksi hotelli on vielä hengissä on läheisyys huvipuistoon ja lentokentälle.

Posted by , from Vantaa on 25 May 2019

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Comment from Hotel Management

18 Jun 2019 by Annette

Sorry to hear that.

4 out of 5
Hyvä sijainti. Kosteutta huoneessa. Hyvä aamiainen.

Posted by on 7 May 2019

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Comment from Hotel Management

18 Jun 2019 by Annette

Thanks

4 out of 5

Sijainti Legolandiin ja Lalandiaan nähden mainio

Pros: Sijainnista ja ystävällisestä henkilökunnasta. Ilmainen bussiyhteys hotellin Legolandin ja lentokentän välillä on plussaa.
Cons: Huoneisiin pieni jääkaappi ja mahdollisesti ilmastointilaite.
Location: Lyhyt kävelymatka Legolandiin ja Lalandian vesipuisto/viihdekeskukseen. Läheltä lähti patsaspuisto kävelytie Billundin keskustaan.
Kiva pieni siisti hotelli, ystävällinen henkilökunta, joka neuvoi tarvittaessa. Hotellissa oli paljon lapsiperheitä, mutta aamiaiselle ja iltaruokailuun mahtui mukavasti.

Posted by , from Helsinki on 9 Aug 2018

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About the Hotel Svanen, Billund

Location Nordmarksvej 8, Billund, 7190

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available. A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel Svanen, Billund also features a terrace, complimentary newspapers in the lobby, and room service (during limited hours). Free self parking is available. Smoking is allowed in designated areas at this 4-star Billund hotel.

  • 102 guestrooms or units
  • 2 levels
  • 8 buildings
  • Built in 2008
  • Dining venue
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Sofa bed

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Billund (BLL) (3.5 km / 2.2 mi)
  • Parking: Free self parking

Room Amenities

Hotel Svanen, Billund offers 102 forms of accommodation with a hairdryer. 37-inch Flat-screen televisions come with cable channels. Bathrooms include a shower. This Billund hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Shower
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10 AM.

No 8 – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for DKK 100 per night.
  • Cots (infant beds) are available for DKK 200 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place and guests are provided with hand sanitiser.Contactless check-out is available.

  • Service animals are allowed
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: DKK 125 for adults and DKK 60 for children (approximately)
  • Crib (infant bed) fee: DKK 200 per night
  • Rollaway bed fee: DKK 100 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Billund Hotel Svanen
  • Billund Svanen
  • Billund Svanen Hotel
  • Hotel Billund Svanen
  • Hotel Svanen
  • Hotel Svanen Billund
  • Svanen Billund
  • Svanen Billund Hotel
  • Svanen Hotel
  • Svanen Hotel Billund
  • Hotel Svanen Denmark/Billund
  • Hotel Svanen Billund
  • Hotel Svanen, Billund Hotel
  • Hotel Svanen, Billund Billund
  • Hotel Svanen, Billund Hotel Billund

You should know

  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.