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"Was available for late check in.Clean and tidy hotel. Great location for nec. Was travelling for business " More

By a verified traveller on Thu 10 Oct 2019

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Comfort Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£51* Per night/room 25 Jun - 26 Jun

Executive Room, 2 Single Beds, Non Smoking, View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Comfort Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, 1 Double Bed, Non Smoking, View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Room, 1 Double Bed, Non Smoking, View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the spacious rooms at Best Western Plus Birmingham NEC Meriden Manor Hotel. During your stay, you'll be close to National Exhibition Centre (NEC). Features include free WiFi in public areas and free self-parking, plus a restaurant. This 4-star hotel has 112 rooms. Enjoy your stay with amenities like free WiFi and cable TV channels in each room.

  • All rooms offer 24-hour room service, cable TV and coffee makers
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Marcos Steakhouse, a steakhouse that serves British cuisine
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • Guests really like the accommodation for the spaciousness and overall comfort
  • Just a 5-minute drive from National Motorcycle Museum and 6 minutes from National Exhibition Centre (NEC)
  • Cats and dogs welcome for a fee (restrictions apply)

Best Western Plus Birmingham NEC Meriden Manor Hotel ratings based on 14 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Plus Birmingham NEC Meriden Manor Hotel

Everyone (10) Couples (1) Family (1) Friends (1)
4 out of 5

Posted by on 3 Oct 2020

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1 out of 5
Room decor was very dated, but also stained and unclean. The shower did not work past a trickle with an occasional burst of water! Luckily we only stayed for one night as were at an event nearby for the evening. Terrible!

Posted by on 25 Nov 2019

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5 out of 5
Was available for late check in.Clean and tidy hotel. Great location for nec. Was travelling for business

Posted by on 10 Oct 2019

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5 out of 5

Posted by on 18 Aug 2019

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4 out of 5

Posted by on 30 Nov 2018

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5 out of 5

Lovely hotel

This is a lovely hotel - the staff are so friendly the rooms are really big and spacious decor is slightly old fashioned for this day and age but netherless still very nice! Didnt have chance to try the marco pierre reatauraunt Within the hotelbut we throughly enjoyed our stay!

Posted by , from stockport on 31 Jul 2018

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3 out of 5

MANOR NOT MANNERS

Pros: Location
Cons: Front of house attitude; all staff should be encouraged to read the hotel information book guaranteeing 'A warm welcome'.
Location: NEC Exhibition site is a short drive away so the hotel is well located for off site accommodation.
On arrival the receptionist was quite unwelcoming; and sharp in attitude. I requested an alternative room to the 'Accessible' room I was allocated, (as I am well over 6'0'' tall, and accessible rooms have low basins etc); I was rudely told no other rooms were available. When checking location details only an hour before en-route the site was showing rooms still available. She remained unmovable even after admitting 'we only have 10 other rooms free'; and we were shown to the 'accessible' room. The room had obviously not been serviced properly as the bedding had not been changed, and there were medication tablets scattered around the floor. I returned to the reception and again the rude receptionist didn't fully acknowledge my complaint, instead she looked past me and commanded a colleague to check my claims. He was apologetic and came to the room confirming our concerns and that we would be allocated an alternative room. he returned moments later and moved us into an adjacent room which was better suited to our needs. I returned the original key cards to the receptionist and magically she became apologetic and more accommodating. The only dining option was the Marco Pierre White steak bar. Ultimately an overpriced gastronomic 'brand' experience; average quality food and massively overpriced backed up with small portions. You are paying for the name not what goes on the plate! Waiting staff were good however. Overall the whole experience was tainted from the start.

Posted by , from Wales on 22 Jan 2018

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Comment from Hotel Management

31 Jan 2018 by Andi

Thank you for your feedback - I am sorry that your experience was not as it should have been and assure you this is not our usual level of customer service. I have sent your comments on to relevant management in order to provide refresher training to those concerned.

5 out of 5

Very Pleasent

Pros: All
Location: Went to NEC for Car show
It was very quiet and peaceful. The bed was very comfortable and the staff where very attentive and organised. The breakfast was very good and the price was good. Will stay again hopefully soon.

Posted by , from Lancashire on 13 Nov 2017

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Comment from Hotel Management

17 Nov 2017 by Andi

Thank you for your feedback - it is greatly appreciated

3 out of 5

Very average for the money

Pros: Nothing stands out, quite average
Cons: bar staff slow, decor dated
Location: stayed for a wedding. If they paid 20k for that id not be too please with facilities. Food was nice though
facilities poor, bar staff slow to serve. Drinks weren't as expensive as I thought

Posted by , from Birmingham on 8 May 2017

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5 out of 5

Great Hotel

Pros: The bed was very comfortable and plenty of pillow choice
Cons: Nothing, everything was good
Location: Around 20 miles away from Strafford Upon Avon, NEC just up the road and around 15 miles to Birmingham city centre
Stayed at this hotel over the bank holiday for 2 nights in a superior double. The grounds are lovely with plenty of parking and the room was very spaceous. Maintenace was going on, with sections boarded off but this was not an issue. The ladies on reception were fantastic very welcoming. The room had tea,coffee, galaxy hot chocolate, biscuits and bottled water. Toilettries supplied were shampoo, shower gel, soap and body lotion as well as bathrobes and slippers :) Overall a great 2 night stay

Posted by , from Doncaster on 19 Apr 2017

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About the Best Western Plus Birmingham NEC Meriden Manor Hotel

Location Main Road, Solihull, England CV7 7NH

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business centre. WiFi is free in public spaces. Event space at this hotel measures 4578 square feet (425 square metres). A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Best Western Plus Birmingham NEC Meriden Manor Hotel. Free self parking is available. Smoking is allowed in designated areas at this 4-star Solihull hotel.

  • 112 guestrooms or units
  • 4578 sq ft of conference space
  • 425 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers for purchase
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Birmingham Airport (BHX) (7.7 km / 4.8 mi)
  • Train station: Solihull Hampton-in-Arden Station (4.7 km / 2.9 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Birmingham NEC Meriden Manor Hotel offers 112 forms of accommodation with a safe and coffee/tea makers. Cable televisions are provided. Bathrooms include a combined bath/shower unit, bathrobes and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Coffee maker
  • Combined shower/bath
  • Cots (surcharge)
  • Housekeeping (daily)
  • Hairdryer available
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 6:30 AM to 9:30 AM.

Marcos Steakhouse – This steakhouse specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cots (infant beds) are available for GBP 10.0 per night.

Pet Policy

  • Pets: GBP 15 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas. Contactless check-in and contactless checkout are available. Each guest room is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 13.95 for adults and GBP 6.5 for children (approximately)
  • Pet fee: GBP 15 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Manor
  • Best Western Manor Hotel
  • Best Western Plus Manor
  • Best Western Plus Manor Hotel
  • Best Western Plus Manor Hotel Solihull
  • Best Western Plus Manor Solihull
  • Best Western Plus Manor Nec Birmingham Hotel Solihull
  • Best Western Plus Manor Nec Birmingham Hotel
  • Best Western Plus Manor Nec Birmingham Solihull
  • Best Western Plus Birminham NEC Meriden Manor Hotel Solihull
  • Best Western Plus Birminham NEC Meriden Manor Solihull
  • Best Western Plus Birminham NEC Meriden Manor
  • Best Western Plus Birmingham NEC Meriden Manor Hotel Solihull
  • Best Western Plus Birmingham NEC Meriden Manor Solihull
  • Best Western Plus Birmingham NEC Meriden Manor
  • Best Western Plus Manor Nec Birmingham
  • The Best Western Plus Manor Hotel
  • Best Western Plus Birminham NEC Meriden Manor Hotel
  • Best Manor Nec Birmingham
  • Best Western Plus Birmingham NEC Meriden Manor Hotel Hotel
  • Best Western Plus Birmingham NEC Meriden Manor Hotel Solihull

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.