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"I would not recommend this place for any other reason. It is strictly a budget hotel. Do not stay here unless your expectations are basic. Having said ... " More

By a verified traveller on Fri 10 Nov 2017

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Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the overall value at Birmingham Best Inn. During your stay, you'll be within walking distance of Hagley Road. Features include free WiFi in public areas, plus a restaurant and a bar. This 3-star inn has 44 rooms over 3 floors. All rooms offer free WiFi and digital TV channels.

  • Air-conditioned rooms with digital TV, room service and coffee makers
  • Free WiFi
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include luggage storage
  • Just a 2-minute drive from Hagley Road and 6 minutes from Birmingham Botanical Gardens
  • Pets welcome for a fee

Birmingham Best Inn ratings based on 14 Verified Reviews

Review Summary
1.6 out of 5 1.5 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 1.5 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for Birmingham Best Inn

Everyone (3) Couples (4) Business (4) Family (2) Other (1)
4 out of 5

Room to stay if budget is the main sticking point

I would not recommend this place for any other reason. It is strictly a budget hotel. Do not stay here unless your expectations are basic. Having said that it is manned at reception and the staff are helpful. The place does need a refit but that would add to the cost of a room. I'd prefer it as is.

Posted by , from Watford on 10 Nov 2017

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1 out of 5

Would avoid at all costs

Pros: The staff were courteous
Cons: Needs completely modernising . the parking to the rear was definitely not something I would use as it looked like it was frequented by undesirables
Location: Lots of fast food places within walking distance , in fact a stones throw away so lots of traffic most of the evening.
This "hotel" does not look like the same place in the photos, by the looks of it the owners have used two buildings either side and attached to it for fast food establishments. The inside once past reception looks more like a museum and also smells very musty. in order to get to rooms you have to negotiate steep stairs and a maze of display rooms ,some with steps down then up again to exit to another corridor.The room I stayed in followed the theme of old furniture in poor condition, with most of the handles missing of a dresser unit with storage draws, as it was dirty inside I left my clothes in my bag. The beds were very hard and lumpy , obviously poor quality , sheets were clean looking but I found several long hairs when I pulled the thin excuse for a duvet back. Only one pillow supplied per bed and also very thin and practically unless. There were no hand towels and upon requesting one I was given another bath towel as that is all they have I was told, also upon reporting very loose taps on the bathroom sink , I was told most rooms are the same and as long as they not leaking I would have to manage with holding the spout with one hand and turning it on and off with the other. I reported two lights were out and was asked what sort of bulbs they were ! I of course had no idea as the bulbs were covered by semi circles of glass , Only two switches controlled all the lights so it was either pitch black or really bright. I could go on and on but this only allows so many words

Posted by , from North Lincolnshire on 17 Dec 2016

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1 out of 5


So bad we had to check out, dead rat outside entrance, dirty reception, room had broken door only window was onto the corridor with no curtain, filthy mattress and duvet. Bathroom down stairs with no hand rail, bath dirty and cracked. Cost me more in the end as We needed to book another hotel.

Posted by on 14 Dec 2014

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1 out of 5

Birmingham Worst Inn

This was a terrible hotel, even for a budget one. The first room they gave us was dirty and had insects crawling in the bathtub. After we complained, they gave us another room. This was slightly better, but the seats were so dirty, we wouldn't dream of seating on them! Luckily, we only needed to sleep at night there so got on with it.

Posted by on 18 Oct 2014

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1 out of 5

stay here only if you cant find a ditch

Rude staff, filthy room, when I complained and was moved, the next room was just as bad. Nothing worked. Checked in late so no alternative. Slept fully dressed, as I didn't want to get in the bed

Posted by on 18 Oct 2014

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1 out of 5

Worst Birmingham Inn

Worst sh... hole in U.K. Dirty, no hot water, TV not working

Posted by on 26 Sep 2014

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1 out of 5

Not very good

Tired, will only be attractive to a certain clientele. Room was clean but fittings were many years old.Service - very average. Wouldn't recommend

Posted by on 14 Jun 2013

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1 out of 5

Strangest Hotel ever

Was incredibly glad we had only booked one night here as we managed to laugh about it rather than cry! Even on entering the hotel it was somewhat bizarre. You are faced with a flight of stairs which take you up to the reception desk. Having got our key (yes a real metal key!) we were given directions to our room, something like ' go through this door, turn right then left, take the next right then left then right, go down steps go up steps go right then left then right then right then the room is on left!!! The room itself was large with two windows who's curtains were hanging on for dear life and were impossible to close. The kettle plug would not fit in the socket without us first rearranging the furniture and we had 3 cups between four of us. There were numerous pictures hung on the wall and none of them were hung straight! The room, which was supposed to be non smoking smelled of stale cigarettes and had an overall feel of something from the Adams Family. The free wi fi was not available in all the rooms we were informed and when we tried to access it in the main reception area it was not available there either! Having slept in our respective beds each on our single very flat pillow, we got up and went down for the breakfast we had paid a supplement for. There was absolutely no sign of anything edible to be found! The lad on the desk made a phone call and told us to wait in the lounge area. 10 -15 min later we were informed that the guy in charge of breakfast wasn't coming. Apparently he had not turned up for some two weeks. When asked why they hadn't sacked him the reception guy shrugged and said it was a separate concern for which he had no concern! On venturing through the downstairs labyrinth looking for the WC we went through a strange mix of Victorian shop fronts, all empty and into an area that looked like it had been some kind of museum in its former days! So the two criteria we used to book the hotel - free Wi fi and breakfast - were never really there in the first place and to be honest this hotel, though an interesting experience, has yet to move into the 20th century never mind this one!

Posted by on 1 Jun 2013

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1 out of 5

birminghams worst hotel

my experience i endured was 19/07/12 and it was the worst hotel ever in the world,and i have stayed in many,staff unhelpful did not get out of the chair on departure,lack of signs to the room,no locks on room doors inside,no telephones in room,only one towel which was a hand towel,mattress with springs coming through,creaking floorboards,decor from 1960 needs totally upgrading,if you look at the website the photos are nothing like what your going to experience,spend the extra money on something than this dreadful hotel.

Posted by on 20 Jul 2012

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1 out of 5

not nice

Dusty smelly room, left at 6pm after checking in at 2pm, booked somewhere else

Posted by on 14 May 2012

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Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. For a fee, parking is available. This 3-star Oldbury inn is smoke free.

  • 44 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)


  • Train station: Smethwick Rolfe Street Station (4.3 km / 2.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Birmingham Best Inn offers 44 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Each accommodation is individually decorated. Digital televisions are provided. Bathrooms include a shower. This Oldbury inn provides complimentary wireless Internet access.

  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Coffee maker
  • Shower
  • Hairdryer
  • Air conditioning
  • Ensuite bathroom
  • Unique decor

Food & Drink

For a fee, guests can enjoy a continental breakfast daily.

Birmingham Best Inn has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies


  • Check-in time starts at 2 PM
  • Check-in time ends at 11:00 PM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets are welcome for a fee


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard and Barclaycard; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard and Barclaycard. Cash is not accepted.

  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 4.50 per person (approximately)
  • Fee for wireless Internet in public areas: GBP 3 per 24-hour period (rates may vary)
  • A pet fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Birmingham Best Inn Hotel
  • Birmingham Best Inn Hotel Oldbury
  • Birmingham Best Oldbury
  • Birmingham Hotel Inn
  • Hotel Inn Birmingham
  • Birmingham Best Hotel Oldbury
  • Birmingham Best Inn Hotel Oldbury, England
  • Birmingham Best Inn Inn
  • Birmingham Best Inn Hotel
  • Birmingham Best Inn Oldbury
  • Birmingham Best Inn Inn Oldbury
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.