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"Friendly welcome staff helpful nice location rooms are spacious beds comfortable well def stay again " More

By a verified traveller on Sun 23 Sep 2018

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Executive Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Brandon Hall Hotel and Spa's quiet location. During your stay, you'll be within walking distance of Ryton Organic Gardens. Free WiFi in public areas, free self-parking and a full-service spa are available. This 4-star hotel has 120 rooms. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • All rooms offer 24-hour room service, LCD TVs and coffee/tea makers
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine and garden views while dining at Clarendon
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body scrubs, manicures and pedicures or massages at Spa Naturel
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests have great things to say about the family-friendly amenities and the quiet location
  • Just a 3-minute drive from Ryton Organic Gardens and 6 minutes from Ryton Pools Country Park
  • Pets welcome for a fee

Brandon Hall Hotel and Spa ratings based on 3 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Brandon Hall Hotel and Spa

Everyone (2) Friends (1)
5 out of 5
Friendly welcome staff helpful nice location rooms are spacious beds comfortable well def stay again

Posted by on 23 Sep 2018

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1 out of 5

Never Again!

Pros: Nothing
Cons: The hotel needs to be refurbished in every respect (it is not acceptable to provided stained seat pads and carpets) and housekeeping improved.
I booked two rooms at this hotel before my son's interview. On arrival at the hotel, there were numerous people outside the entrance smoking and the ashboxes were overflowing - not a pleasant experience. Upon entering the hotel, it was obvious that it was in desperate need of renovation - old tatty décor and beaten up furniture, in fact a broken old sofa in the bar area had been crudely repaired with pieces of metal. My bedroom was awful - musty smelling, with old, stained furniture, horrible stains on the carpet, long dark hairs in the bath, mould on the shower screen, a red stain on the curtains that looked like blood with a feather stuck in it (as if a bird had flown into it) and rotten, mould encrusted windows. The bedding, however, looked clean. My sons room was no better and looked out onto a roof. If my son hadn't needed to get to bed early for his early morning interview, we would not have stayed. Breakfast in the morning had to be taken in a room across the car park, as the restaurant was closed. The scrambled egg was paste-like in texture and was inedible. All in all, one of the worst hotels I have ever experienced and absolutely not deserving of it's four star rating and I can only imagine that the hotel has applied this rating itself. Mecure should be ashamed of themselves and I would not recommend this hotel to anyone. The hotel is in the process of being refurbished, but in my opinion it should be closed to the public until it is finished.

Posted by , from Cambridge on 6 Sep 2018

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3 out of 5

Lost Booking

The hotel itself was fine, but could do with redecorating. Only problem was that the restaurant was shut in the evenings during our visit.We had to walk to the local village or have bar snacks. We were only given a few days notice of this closure. The only other problem was no smokers area, so smokers congregated in the entrance porch, and when leaving or entering the building you had to squeeze in through the smokers.

Posted by on 15 Dec 2015

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About the Brandon Hall Hotel and Spa

Location Main Street, Coventry, England CV8 3FW

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Brandon Hall Hotel and Spa offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness centre, spa services, and a terrace are also featured at the business-friendly Brandon Hall Hotel and Spa. Free self parking is available. This 4-star Coventry hotel is smoke free.

  • 120 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Coventry (CVT) (9.2 km / 5.7 mi)
  • Parking: Free self parking

Room Amenities

Brandon Hall Hotel and Spa offers 120 forms of accommodation with coffee/tea makers and a hairdryer. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Coventry hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.

Clarendon – Overlooking the garden, this restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Golfing nearby
  • Fitness classes on site

Spa Services

Spa Naturel has 8 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna.

  • Sauna in spa
  • Number of treatment rooms 8
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 25.00 per pet, per day

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless checkout is available.

  • Property is cleaned with disinfectant
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 15.50 per person (approximately)
  • Pet fee: GBP 25.00 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Brandon Mercure
  • Brandon Mercure Hotel
  • Mercure Brandon
  • Mercure Brandon Hall
  • Mercure Brandon Hall Hotel
  • Mercure Brandon Hall Hotel Warwickshire
  • Mercure Brandon Hall Hotel Warwickshire Coventry
  • Mercure Brandon Hall Warwickshire
  • Mercure Brandon Hall Warwickshire Coventry
  • Mercure Brandon Hotel
  • Brandon Hall And Spa Coventry
  • Brandon Hall Hotel and Spa Hotel
  • Brandon Hall Hotel and Spa Coventry
  • Brandon Hall Hotel and Spa Hotel Coventry
  • Mercure Brandon Hall Hotel Spa Warwickshire

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.