"Location great from train station, staff helpful and friendly. Room quite basic looking, but kettle, TV etc. pretty new but clearly decorated quite r ... " More

By a verified traveller on Mon 23 Jul 2018

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Hotel Description

Our customers tell us they enjoy the convenient parking at Britannia Hotel Birmingham New Street Station. During your stay, you're just a quick walk from Bullring Shopping Centre. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge). This 3-star hotel has 241 rooms over 9 floors. Each room includes amenities such as a TV and a coffee maker.

  • All rooms offer TVs, room service (during limited hours) and coffee/tea makers
  • Free WiFi in some public areas
  • Enjoy drinks at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a front-desk safe, 9 meeting rooms and a lift
  • Guests speak favourably about the comfortable guestrooms and the value of their stay
  • Just a 4-minute walk from Bullring Shopping Centre and 12 minutes on foot from The Mailbox
  • Cats and dogs welcome for a fee

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£25 per night

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Britannia Hotel Birmingham New Street Station ratings based on 162 verified reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Britannia Hotel Birmingham New Street Station

Everyone (34) Couples (37) Business (21) Family (16) Friends (27) Other (26)
2 out of 5
Nothing had to change rooms 3 times . The smell of chemicals was so over powering it gave me a headache

Posted by on 21 Feb 2019

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2 out of 5
Run down hotel sat with the air con on in the breakfast area when it was freezing outside

Posted by , from Shropshire on 2 Feb 2019

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2 out of 5

Posted by on 28 Jan 2019

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3 out of 5
Hotel is ok but does need a complete refurbishment and the smell of marijuana is not good

Posted by on 10 Jan 2019

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1 out of 5
This place is the post disgusting place i have ever stayed

Posted by on 30 Nov 2018

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2 out of 5
Room was warm..but sink leaked half lighting and plugs did not work. Windows are old so noise gets in..cheap bed etc.total upgrade needed Only positive its central

Posted by on 26 Nov 2018

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1 out of 5
Terrible experience - we had two rooms - the first one was not cleaned and we had to wait 45 mins after being given the keys for it to be cleaned. The second room had somebody else’s open bags in it. Terrible smell in the lobby and lift. Only saving grace being 5 mins from the train station for our early morning train.

Posted by on 20 Sep 2018

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3 out of 5
Location great from train station, staff helpful and friendly. Room quite basic looking, but kettle, TV etc. pretty new but clearly decorated quite recently as were corridors. Bathroom good size, very clean, lots of hot water. on the downside, front door entrance a bit dark, and could be off putting if arriving late, with some adults seemingly under the influence hanging around regardless of time of day. A real shame, as its not really the hotels fault, but seems like some guests treat it poorly as the price is cheap.

Posted by on 23 Jul 2018

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3 out of 5
Having read reviews before I went about the lack of cleaning in the hotel I was a little concerned about what to expect. On arrival I found the room to be very clean. My only issue was how late the room was serviced and cleaned during my stay a couple of days not until after 1500 hrs. I did have one other minor issue with service in the bar one evening when there was no one around to serve and I had to wait twenty minutes to get a drink. But over all an enjoyable stay with friendly helpful staff

Posted by , from Liverpool on 4 Apr 2018

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4 out of 5
Low. Is hotel but right in the centre and has all the facilities you'd expect. Roo.s are tired but for the price it's still clean and friendly and Central right near the station😊

Posted by on 30 Mar 2018

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About the Britannia Hotel Birmingham New Street Station

Location New Street, Birmingham, England B2 4RX

Property Features

Britannia Hotel Birmingham New Street Station offers its guests room service (during limited hours), express check-out, and a safe deposit box at the front desk. There are 9 meeting rooms available. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Smoking is allowed in designated areas at this 3-star Birmingham hotel.

  • 1 building
  • 241 guestrooms or units
  • 9 levels
  • Bar or lounge
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Lift
  • Smoking in designated areas

Internet

Available in some public areas: Free WiFi

Transport

  • Airport: Birmingham (BHX) (26.2 km / 16.3 mi)
  • Train station: Birmingham New Street Station (0.1 km / 0.1 mi)
  • Parking:

Room Amenities

Britannia Hotel Birmingham New Street Station offers 241 forms of accommodation with coffee/tea makers. Bathrooms include a combined bath/shower unit and a hairdryer. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Television
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 8 AM to 10:30 AM.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 2 PM
  • Check-in time starts at 2 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: GBP 10 per pet, per stay (maximum GBP 25 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 per room

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available

Fees

 

The charges below are included in your overall room price:

  • Resort fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 10.00 and GBP 15.00 for adults, and GBP 5.00 and GBP 10.00 for children (approximately)
  • Nearby parking fee: GBP 19.90 per 24 hours
  • Pet fee: GBP 10 per pet, per stay (maximum GBP25 per stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Britannia Hotel Birmingham
  • Britannia Hotel
  • Britannia Birmingham
  • Birmingham Britannia Hotel
  • Britannia Hotel New Street Station
  • Britannia Birmingham New Street Station
  • Britannia New Street Station

You should know

  • The total price shown includes a resort fee.