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"had an issue with the room door lock which evertime kept moving and making a sound " More

By a verified traveller on Mon 30 Dec 2019

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Standard Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Standard Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Hotel Description

The comfortable rooms at Britannia Hotel Birmingham New Street Station get good marks from our customers. During your stay, you're just a quick walk from Bullring Shopping Centre. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge). This 3-star hotel has 241 rooms over 9 floors. TVs and coffee makers are available in all rooms.

  • All rooms offer TVs, room service (during limited hours) and coffee/tea makers
  • Free WiFi in some public areas
  • Enjoy drinks at the bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Amenities include a front-desk safe and a lift
  • Guests speak favourably about the location and the value of their stay
  • Just a 4-minute walk from Bullring Shopping Centre and 10 minutes on foot from Library of Birmingham
  • Cats and dogs welcome for a fee

Britannia Hotel Birmingham New Street Station ratings based on 32 verified reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Britannia Hotel Birmingham New Street Station

Everyone (24) Couples (2) Family (1)
1 out of 5
Room was not ready at 14:00. Very old fashioned and dirty hotel, cold air leaked via the window seal. Hard pillows. Complete disappointment. Do not pay more than £30 per room per night not worth the money.

Posted by on 28 Jan 2020

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3 out of 5
had an issue with the room door lock which evertime kept moving and making a sound

Posted by on 30 Dec 2019

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2 out of 5
The property is very run down but nice clean bedding and comfortable.

Posted by on 7 Nov 2019

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1 out of 5
Awful hotel, this place is worse than the bad reviews

Posted by on 25 Oct 2019

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1 out of 5
Smoking room, however rooms should still be clean. Leaky sink in bathroom to mention a few other issues

Posted by on 9 Sep 2019

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1 out of 5

Posted by on 12 Aug 2019

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3 out of 5

Posted by on 24 Jun 2019

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1 out of 5
Hotel is an excellent location. However, the Hotel is really really dated, with stained carpets, damaged furniture and an ambience of a Russian youth hostel. I’d describe the staff cold at the best and unhelpful. Staff congregated in bar felt intimidated and un welcome. I’d pay the extra few pounds and stay somewhere else, unless you know what to expect and a bed is all you want. The staff obviously treat their customers differently as I was given a smoking room without any conversation, yet other customers were offered new rooms in the second floor. It’s a shame as a decent hotel group could make this an amazing hotel. Staff were appalling.

Posted by , from London on 19 Jun 2019

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5 out of 5
The Hotel is old...But....very clean..Comfortable ..Staff helpful...I use many times

Posted by on 12 Jun 2019

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2 out of 5
is in a good central location rally clse to bullring and station

Posted by on 10 Jun 2019

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About the Britannia Hotel Birmingham New Street Station

Location New Street, Birmingham, England B2 4RX

Property Features

Britannia Hotel Birmingham New Street Station offers its guests room service (during limited hours), express check-out, and a safe deposit box at the front desk. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Smoking is allowed in designated areas at this 3-star Birmingham hotel.

  • 1 building
  • 241 guestrooms or units
  • 9 levels
  • Bar or lounge
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: Birmingham (BHX) (26.5 km / 16.5 mi)
  • Train station: Birmingham New Street Station (0.8 km / 0.5 mi)

Room Amenities

Britannia Hotel Birmingham New Street Station offers 241 forms of accommodation with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. In-room wireless Internet access is available for a surcharge. Bathrooms include a combined bath/shower unit. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Television
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Desk
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 8 AM to 10:30 AM.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 10 per pet, per stay (maximum GBP 25 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 per roomService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 10.00 and GBP 15.00 for adults, and GBP 5.00 and GBP 10.00 for children (approximately)
  • Fee for in-room wireless Internet: GBP 7.00 per night (rates may vary)
  • Nearby parking fee: GBP 19.90 per day (open 24 hours)
  • Pet fee: GBP 10 per pet, per stay (maximum GBP25 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Birmingham Britannia
  • Birmingham Britannia Hotel
  • Birmingham Hotel Britannia
  • Britannia Birmingham
  • Britannia Birmingham Hotel
  • Britannia Hotel New Street Station
  • Hotel Britannia Birmingham
  • Britannia Hotel
  • Britannia Birmingham New Street Station
  • Britannia New Street Station
  • Britannia Birmingham New
  • Britannia Hotel Birmingham New Street Station Hotel
  • Britannia Hotel Birmingham New Street Station Birmingham
  • Britannia Hotel Birmingham New Street Station Hotel Birmingham
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.