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3.8 out of 5

"Lovely building but everything so in need of maintenance! " More

By a verified traveller on Sat 11 Jan 2020

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Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£67* Per night/room 27 Jun - 28 Jun

Superior Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Castle Bromwich Hall, Sure Hotel Collection by Best Western. During your stay, you'll be close to Bullring Shopping Centre. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. Built in 1574, this 3.5-star hotel has 31 rooms over 3 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • All rooms offer flat-screen TVs, room service and premium bedding
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy British cuisine and garden views while dining at Great Hall Restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Guests have good things to say about the accommodation for the spaciousness and nice bathrooms
  • 15 minutes by car from Broad Street and 10 minutes from Villa Park

Castle Bromwich Hall, Sure Hotel Collection by Best Western ratings based on 6 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Castle Bromwich Hall, Sure Hotel Collection by Best Western

Everyone (4)
3 out of 5
Lovely building but everything so in need of maintenance!

Posted by on 11 Jan 2020

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5 out of 5

Posted by on 17 May 2019

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1 out of 5
Its attractive feom the outside. Staff are poorly trained and unfriendly, including manager. Food was extremely poor. The decore and style is dated and needs a revamp. We would never ever return and certaianly never recommend it.

Posted by on 10 Mar 2019

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Comment from Hotel Management

1 May 2019 by Reception Manager

Good Morning, Thank you for taking the time to write this review, I am very sorry that your stay was not to the standard that we set. If you would like to private message me, The General Manager and myself will get this matter rectified. Kind regards

5 out of 5

Posted by on 21 Jan 2019

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5 out of 5

Posted by on 10 Dec 2018

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4 out of 5
Location of hotel is excellent lovely gardens and grounds. Hotel staff very friendly and helpful, their breakfast and restaurant menu very good, the food standard excellent.

Posted by , from Kent on 23 Oct 2018

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About the Castle Bromwich Hall, Sure Hotel Collection by Best Western

Location Chester Road, Birmingham, England B36 9DE

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Castle Bromwich Hall, Sure Hotel Collection by Best Western also features a terrace, a garden, and coffee/tea in common area. Free self parking is available. This 3.5-star Birmingham hotel is smoke free.

  • 31 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1574
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Birmingham Airport (BHX) (17 km / 10.6 mi)
  • Train station: Birmingham Stechford Station (3.8 km / 2.4 mi)
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Castle Bromwich Hall, Sure Hotel Collection by Best Western offers 31 forms of accommodation with coffee/tea makers and designer toiletries. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a rainfall showerhead, and complimentary toiletries. This Birmingham hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Coffee maker
  • Luxury bedding
  • Combined shower/bath
  • Rainfall showerhead
  • Housekeeping (daily)
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.

Great Hall Restaurant – Overlooking the garden, this restaurant specialises in British cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11 PM

Special check-in instructions:

If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Cots (infant beds) are available for GBP 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 30 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 10.00 for adults and GBP 10.00 for children (approximately)
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bromwich Castle Hall
  • Bromwich Castle Hall Hotel
  • Bromwich Castle Hotel
  • Bromwich Hall
  • Bromwich Hall Hotel
  • Castle Bromwich Hall
  • Castle Bromwich Hall Birmingham
  • Castle Bromwich Hall Hotel
  • Castle Bromwich Hall Hotel Birmingham
  • Castle Bromwich Hotel
  • Bromwich Hall Birmingham
  • Castle Bromwich Hall Hotel
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.