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3.9 out of 5

"Good stay, same issues as always with an old building, draughty windows and needing some tlc but overall a nice place, friendly staff, comfortable bed ... " More

By a verified traveller on Sat 06 Nov 2021

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Standard Room, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£68* Per night/room 21 Aug - 22 Aug

Superior Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Castle Bromwich Hall, Sure Hotel Collection by Best Western. During your stay, you'll be close to National Exhibition Centre. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy British cuisine and garden views while dining at Great Hall Restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • Guests have good things to say about the accommodation for the spaciousness and nice bathrooms
  • 15 minutes by car from Broad Street and 9 minutes from Birmingham City University

Castle Bromwich Hall, Sure Hotel Collection by Best Western ratings based on 7 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Castle Bromwich Hall, Sure Hotel Collection by Best Western

Everyone (4)
4 out of 5
Good stay, same issues as always with an old building, draughty windows and needing some tlc but overall a nice place, friendly staff, comfortable bed and good breakfast. Good location for NEC too.

Posted by , from Dumfries on 6 Nov 2021

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Comment from Hotel Management

10 Nov 2021 by Reception

We thank you for your feedback and look forward to welcoming you back to our hotel in the near future!

3 out of 5
Lovely building but everything so in need of maintenance!

Posted by on 11 Jan 2020

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5 out of 5

Posted by on 17 May 2019

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1 out of 5
Its attractive feom the outside. Staff are poorly trained and unfriendly, including manager. Food was extremely poor. The decore and style is dated and needs a revamp. We would never ever return and certaianly never recommend it.

Posted by on 10 Mar 2019

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Comment from Hotel Management

1 May 2019 by Reception Manager

Good Morning, Thank you for taking the time to write this review, I am very sorry that your stay was not to the standard that we set. If you would like to private message me, The General Manager and myself will get this matter rectified. Kind regards

5 out of 5

Posted by on 21 Jan 2019

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5 out of 5

Posted by on 10 Dec 2018

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4 out of 5
Location of hotel is excellent lovely gardens and grounds. Hotel staff very friendly and helpful, their breakfast and restaurant menu very good, the food standard excellent.

Posted by , from Kent on 23 Oct 2018

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About the Castle Bromwich Hall, Sure Hotel Collection by Best Western

Location Chester Road, Birmingham, England B36 9DE

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour or ticket assistance, and a garden are also featured at the business-friendly Castle Bromwich Hall, Sure Hotel Collection by Best Western. Free self parking is available. This 3.5-star Birmingham hotel is smoke free.

  • 31 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1574
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Birmingham Stechford Station (3.8 km / 2.4 mi)
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Castle Bromwich Hall, Sure Hotel Collection by Best Western offers 31 accommodations with coffee/tea makers and designer toiletries. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. This Birmingham hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.

Great Hall Restaurant – Overlooking the garden, this restaurant specialises in British cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Cots (infant beds) are available for GBP 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free: Maximum age 4
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Children stay free
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 30 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 15 for adults and GBP 15 for children (approximately)
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bromwich Castle Hall
  • Bromwich Castle Hall Hotel
  • Bromwich Castle Hotel
  • Bromwich Hall
  • Bromwich Hall Hotel
  • Castle Bromwich Hall
  • Castle Bromwich Hall Birmingham
  • Castle Bromwich Hall Hotel
  • Castle Bromwich Hall Hotel Birmingham
  • Castle Bromwich Hotel
  • Bromwich Hall Birmingham
  • Castle Bromwich Hall Hotel
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.