"Very fast efficient staff, good facilities, would recommend. " More

By a verified traveller on Fri 08 Sep 2017

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Hotel Description

Our customers tell us they enjoy the comfortable rooms at Copthorne Hotel Birmingham. During your stay, you're just a quick walk from Broad Street. You'll find features such as free WiFi in public areas, plus a restaurant and a fitness centre. This 4-star hotel has 211 rooms over 5 floors. Enjoy your stay with amenities like free WiFi and satellite TV channels in each room.

  • All rooms offer 24-hour room service, satellite TV and coffee/tea makers
  • Free WiFi
  • Enjoy Singaporean cuisine while dining at Bugis Street Restaurant
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the central location and the value of their stay
  • Just a 3-minute walk from Broad Street and 6 minutes on foot from International Convention Centre (ICC)

Standard Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£48 per night

Standard Double Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Club Double Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Club Twin Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Copthorne Hotel Birmingham ratings based on 62 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Copthorne Hotel Birmingham

Everyone (9) Couples (27) Business (4) Family (3) Friends (13) Other (5)
5 out of 5

Posted by on 2 Mar 2019

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Comment from Hotel Management

30 Apr 2019 by Raj

Dear Guest, We really appreciate the time you have taken to give us feedback regarding your recent stay at Copthorne Hotel Birmingham. All comments both positive and negative are reviewed by the Heads of Department and then shared with their teams. It is only through open and honest feedback that we can improve the service and standards that we offer. We look forward to the pleasure of welcoming you back in the future. With Kind Regards Raj Balsaraf Operations Manager

4 out of 5
A little tired in parts. Good location. Great price. Outside building work.

Posted by on 10 Feb 2019

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Comment from Hotel Management

15 Feb 2019 by Raj

Dear Guest, Thank you for taking the time to complete the feedback in regards to your recent visit to the Copthorne Hotel Birmingham. All comments both positive and negative are reviewed by the Heads of Department and then shared with their teams. It is only through open and honest feedback that we can improve the service and standards that we offer. We hope that you have not been deterred from staying with us again and we look forward to the pleasure of welcoming you back when you can be assured of our best attention. With Kind Regards Raj Balsaraf Operations Manager

3 out of 5
nice hotel simple and staright forward nothing extrodinary. please understand this was a quick one nighter with minimal needs and interactions. thank you

Posted by on 7 Jan 2019

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Comment from Hotel Management

7 Jan 2019 by Raj

Dear Guest, We really appreciate the time you have taken to give us feedback regarding your recent stay at Copthorne Hotel Birmingham. All comments both positive and negative are reviewed by the Heads of Department and then shared with their teams. It is only through open and honest feedback that we can improve the service and standards that we offer. We look forward to the pleasure of welcoming you back in the future. With Kind Regards Raj Balsaraf Operations Manager

3 out of 5

Disappointing

Stayed at other Copthornes and have been satisfied. However, the one in Birmingham has been a low spot. In the middle of a building site (not their fault), car park full when we arrived at 5.15pm so had to use public car park across the road - which was cheaper! Reception was busy and understaffed. Had a query once in room but could not get anyone on the internal phone system. Had to go back down to Reception and wait to speak to the harrassed Receptionist. Decor on the drab side. Water stains on ceilings, bare light bulbs in restaurant where shades are missing, side lights in room not working. Stayed 2 nights. Breakfast on first morning was chaotic. At least 5 tables were waiting to be cleared and the waiter showed us to a coffee table to eat! We refused this saying we would wait while a proper table was cleared. We went to the cereals section which was mostly empty of food. We had a glass of pink grapefruit juice (only choice) but it was heavily watered down so tasteless. My husband wanted tea so the waiter appeared with a mug and tea bag and poured hot (not boiling) water from a flask. Looked, and smelled, like dishwater. On a positive note, the cooked breakfast selection was better. The breakfast on our final morning was to the normal, expected standard. Beds were comfortable and rooms were clean. Will stay elsewhere next time.

Posted by , from Southamton, UK on 16 Oct 2017

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4 out of 5

Good location, with parking.

Very fast efficient staff, good facilities, would recommend.

Posted by on 8 Sep 2017

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Comment from Hotel Management

15 Sep 2017 by GM

Dear Anon, Thank you for taking the time to post your feedback. Kind Regards Simon Doyle General Manager

4 out of 5

Good hotel, central location

Good location, friendly, helpful staff. Big room, clean, big bed with quality bedding (mattress dipped in the middle though, so not the best nights sleep). Good breakfast (no vegetarian option but may have been available on request, I didn't ask as there was enough variety of other items. Always a lovely scented smell in the bar and lounge area. We travelled by train, an easy walk between station and hotel with a small case. We were aware of major building work nearby so no gripes there. We always use this hotel for overnight stays when seeing shows nearby at the Symphony Hall and NIA/Barclaycard Arena, I got a great value deal including breakfast and free WI-FI and would have no hesitation recommending it to others and look forward to returning here again.

Posted by , from Leics on 22 Apr 2017

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3 out of 5

City centre hotel

Nice hotel but looking a little tired and dated on the outside. Nice and welcoming staff. Comfortable room and bed but could do with modernising. Breakfast very good.

Posted by , from Birmingham on 10 Apr 2017

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4 out of 5

Nice hotel close to town centre

The room was spacious to all intents and purposes. I had clean and fresh linen. Complimentary fresh fruits were very hand and health friendly.

Posted by , from IOM on 14 Feb 2017

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3 out of 5

Room was clean, bathroom tired

Pros: Short walk to city centre, the rooms were clean, bed comfortable
Cons: Parking limited and bathrooms are old & need renewing
Location: Shirt easy walk to centre of Birmingham

Posted by on 28 Oct 2016

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4 out of 5

It's a a nice hotel and very clean

I enjoyed being there, the room is spacious and the double bed is a king size. However, I had problem with the TV which does not function correctly.

Posted by , from Northampton on 26 Jul 2016

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About the Copthorne Hotel Birmingham

Location Paradise Circus, Birmingham, England B33HJ

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. A computer station is on site and WiFi is free in public spaces. The business-friendly Copthorne Hotel Birmingham also features a fitness centre, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Birmingham hotel is smoke free.

  • 211 guestrooms or units
  • 5 levels
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Birmingham (BHX) (25.6 km / 15.9 mi)
  • Train station: Birmingham Jewellery Quarter Station (1.3 km / 0.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Copthorne Hotel Birmingham offers 211 forms of accommodation with coffee/tea makers and a hairdryer. Televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 11 AM.

Bugis Street Restaurant – This restaurant specialises in Singaporean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Goldies Bar – This bar specialises in British cuisine and serves lunch and light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Please note: The cost of an extra bed does not include breakfast. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 30.00 per night

The charges below are included in your overall room price:

  • Resort fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 10.00 per person (approximately)
  • Self-parking fee: GBP 12.00 per night
  • Late check-out fee: GBP 30.00 (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Copthorne Hotel Birmingham
  • Copthorne Birmingham
  • Copthorne Birmingham Hotel Birmingham
  • Birmingham Copthorne Hotel

You should know

  • The total price shown includes a resort fee.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.