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4.9 out of 5

"Great location staff were friendly & the facilities are good, clean & very close to shopping centre " More

By a verified traveller on Tue 22 Jun 2021

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Standard Room, 2 Single Beds, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£71* Per night/room 10 Feb - 11 Feb

Premium Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, 1 Queen Bed, Business Lounge Access

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Solihull, an IHG Hotel. During your stay, you're just a quick walk from Touchwood Shopping Center. Features include free WiFi in public areas, plus an indoor pool and a restaurant.

  • Free WiFi
  • Enjoy international cuisine and garden views while dining at Terrace Restaurant
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Just a 3-minute walk from Touchwood Shopping Center and 13 minutes by car from National Motorcycle Museum

Crowne Plaza Solihull, an IHG Hotel ratings based on 9 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Crowne Plaza Solihull, an IHG Hotel

Everyone (5) Business (1) Family (3)
5 out of 5
Great location staff were friendly & the facilities are good, clean & very close to shopping centre

Posted by on 22 Jun 2021

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Comment from Hotel Management

28 Jun 2021 by Sarah Mallard - Front Office Manager

Thank you so much for your 5 out of 5 review. I look forward to welcoming you back soon. Kind Regards

5 out of 5
Lovely hotel, plenty parking , good location . Spacious rooms . Bottles of water provided too.

Posted by on 8 Sep 2019

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Comment from Hotel Management

7 Oct 2019 by sarah mallard front office manager

Hi, Thank you so much for 5 out of 5 review it is really appreciated. Hope to welcome you back soon

5 out of 5

Posted by on 7 Sep 2019

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Comment from Hotel Management

7 Oct 2019 by sarah mallard front office manager

Thank you for your 5 out of 5 rating! we look forward to your next visit. Kind Regards

5 out of 5

Posted by on 14 Aug 2019

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Comment from Hotel Management

8 Oct 2019 by sarah mallard

Thank you for your 5 out of 5 review Kind Regards

5 out of 5

Posted by on 7 Jul 2019

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5 out of 5

Posted by on 19 Dec 2018

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Comment from Hotel Management

19 Dec 2018 by Erwin Middel, Operations Manager

Thank you very much for your 5* rating.

5 out of 5

Excellent town centre location.

Pros: Central location for visiting friends and relatives.
We had an overnight stay. Friendly welcoming receptionists. Lovely clean room excellent walk in shower. Very comfortable super king size bed. We had dinner out however breakfast was excellent very attentive staff and excellent eggs benedict!

Posted by , from Poole. Dorset on 25 Feb 2017

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4 out of 5

Short stay.

The holiday Inn is perfectly acceptable for a couple of nights. The location, directly opposite the shopping centre couldn't be better. The hotel lobby/ reception area is warm and welcoming with plenty of seats and tables. The rooms are not quite as good as the reception area may suggest and some could benefit from a fresh lick of paint. The walls seem fairly thin for a quality hotel and you can hear people in the next door room quite clearly. At this time of year, avoid first floor rooms unless you enjoy hearing the noise fron Xmas parties until the early hours.

Posted by on 9 Dec 2015

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5 out of 5

Marvellous hotel

Just stay 2 nights, but with the great envy to come back more long time !

Posted by on 12 Mar 2013

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About the Crowne Plaza Solihull, an IHG Hotel

Location 61 Homer Road West Midlands, Solihull, England B91 3QD

Property Features

As a guest of Crowne Plaza Solihull, an IHG Hotel, you'll find an indoor pool, a health club, a spa tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business centre on site. Event space at this hotel measures 4627 square feet (430 square metres) and includes conference centres. A terrace, tour or ticket assistance, and a garden are also featured at the family-friendly Crowne Plaza Solihull, an IHG Hotel. For a fee, parking is available. This 4-star Solihull hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 4 levels
  • 4627 sq ft of conference space
  • 430 sq. m of conference space
  • Built in 1990
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Solihull Station (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Crowne Plaza Solihull, an IHG Hotel offers 120 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. A pillow menu is available. Flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Films for purchase
  • Fridge
  • Electric kettle
  • Pillow options
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 9:30 AM.

Terrace Restaurant – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Terrace Bar and Lounge – This lobby lounge specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property uses wind and solar energy

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Barclaycard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses wind and solar energy. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and Clean Promise (IHG) guidelines.

  • Credit card pre-authorisation
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Gloves are available for guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free: Maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Children stay free
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Renewable energy source - solar
  • Number of children who can stay for free – 2
  • Debit cards
  • Renewable energy source - wind
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 15.95 per person (approximately)
  • Uncovered self-parking fee: GBP 10.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Solihull
  • Holiday Inn Solihull
  • Solihull Holiday Inn
  • Holiday Inn Solihull Hotel Solihull
  • Holiday Inn Solihull Hotel
  • Crowne Plaza Solihull Hotel

You should know

  • Pool access available from 6:30 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

This property has signed the UNESCO Sustainable Travel Pledge.

  • Green Tourism Programme
  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.