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4.8 out of 5

"................................................................. " More

By a verified traveller on Mon 02 Dec 2019

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Hotel Description

The comfortable rooms at Genting Hotel get high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Resorts World Birmingham. Free WiFi in public areas, 18 restaurants and 5 bars are available. Built in 2015, this 4-star hotel has 178 rooms. All rooms offer free WiFi and flat-screen TVs.

  • Air-conditioned rooms with flat-screen TVs, minibars and room service (during limited hours)
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 18 restaurants, 3 coffee shops/cafés and 5 bars/lounges
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to Swedish massages, body treatments or manicures and pedicures at Santai Spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club, yoga classes and aerobics classes
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Steps from Resorts World Birmingham and Pendigo Lake
  • Airport shuttle service available for a fee

Signature Double Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£79* Per night/room 23 Feb - 24 Feb

Deluxe Double Room

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Signature Twin Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Signature Double Room, 1 Double Bed, Accessible

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Genting Hotel ratings based on 11 verified reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Genting Hotel

Everyone (7) Couples (3) Family (2)
5 out of 5

Posted by on 13 Feb 2020

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5 out of 5
.................................................................

Posted by on 2 Dec 2019

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5 out of 5
Great to have everything under one roof. Lovely staff and spa.

Posted by on 23 Oct 2019

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5 out of 5

Posted by on 24 Aug 2019

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5 out of 5
Love this hotel. Come here for a rest away from business and life stresses. The spa is amazing.

Posted by on 8 Aug 2019

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Comment from Hotel Management

13 Aug 2019 by Aimee

Good Evening, Thank You so much for your 5 out of 5 review I am glad to hear the hotel and spa could help with distress for you and we hope to welcome you back at some time in the near future. Thank You Kind Regards

3 out of 5

Posted by on 6 Jul 2019

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Comment from Hotel Management

13 Aug 2019 by Aimee

Good Evening, Thank You for your 3 out of 5 review. Thank You Kind Regards

5 out of 5
Everything under one roof great restaurant's spa and bars

Posted by on 20 Apr 2019

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5 out of 5

Posted by on 13 Apr 2019

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5 out of 5
Great location, clean, quiet rooms. Lovely spa, easy parking. Overall great experience- would definitely stay here again

Posted by on 26 Oct 2018

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5 out of 5
Personnel accueil proprete Couloirs un peu bruyant

Posted by on 5 Jan 2020

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Property Features

Genting Hotel offers its guests a full-service spa, an indoor pool, and a health club. There are 18 restaurants and 3 coffee shops/cafés on site. You can unwind with a drink at one of the 5 bars/lounges. WiFi is free in public spaces. A casino, a terrace, and tour or ticket assistance are also featured at the business-friendly Genting Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Birmingham hotel is smoke free.

  • 1 building
  • 178 guestrooms or units
  • 18 dining venues
  • 5 bars or lounges
  • 3 coffee shops
  • Built in 2015
  • Casino
  • Charging station for electric cars
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers for purchase
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Airport: Birmingham (BHX) (3.8 km / 2.3 mi)
  • Train station: Birmingham International Station (3.5 km / 2.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Genting Hotel offers 178 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels and pay-per-view films. This Birmingham hotel provides complimentary wireless Internet access.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Laptop safe
  • Iron and ironing board
  • Desk
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Genting Hotel has 18 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Ice skating nearby
  • Fitness classes on site
  • Scuba diving on site
  • Rock climbing on site
  • Sailing nearby
  • Windsurfing nearby
  • Skydiving on site
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Santai Spa. Services include deep-tissue massages, Swedish massages, facials and body wraps. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.

Airport transport is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests must contact this hotel in advance to reserve a rollaway bed; please note, rollaway beds are only suitable for guests aged up to 12. Contact the office using the information on the reservation confirmation received after booking.

Guests staying in the Standard Rooms do not have access to the Spa. Please note that the spa facilities are for adults, over the age of 18, only. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • No rollaway/extra beds available
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 14.95 for adults and GBP 9.95 for children (approximately)
  • Airport shuttle fee: GBP 10 per vehicle (one-way, maximum occupancy 6)
  • Self-parking fee: GBP 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Genting Hotel Birmingham
  • Genting Birmingham
  • Genting Hotel Hotel
  • Genting Hotel Birmingham
  • Genting Hotel Hotel Birmingham

You should know

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.