13 Aug 2019 by Aimee
Good Evening, Thank You so much for your 5 out of 5 review I am glad to hear the hotel and spa could help with distress for you and we hope to welcome you back at some time in the near future. Thank You Kind Regards
13 Aug 2019 by Aimee
Good Evening, Thank You for your 3 out of 5 review. Thank You Kind Regards
Genting Hotel offers its guests a full-service spa, an indoor pool, and a health club. There are 18 restaurants and 3 coffee shops/cafés on site. You can unwind with a drink at one of the 5 bars/lounges. WiFi is free in public spaces. A casino, a terrace, and tour or ticket assistance are also featured at the business-friendly Genting Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Birmingham hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available
Genting Hotel offers 178 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels and pay-per-view films. This Birmingham hotel provides complimentary wireless Internet access.
For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Genting Hotel has 18 restaurants on site.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool and a health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Santai Spa. Services include deep-tissue massages, Swedish massages, facials and body wraps. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.
Airport transport is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests must contact this hotel in advance to reserve a rollaway bed; please note, rollaway beds are only suitable for guests aged up to 12. Contact the office using the information on the reservation confirmation received after booking.
Guests staying in the Standard Rooms do not have access to the Spa. Please note that the spa facilities are for adults, over the age of 18, only. For more details, please contact the property using the information on the reservation confirmation received after booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.