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"You get what you pay for. It's a guest house not a BnB or a hotel so there was one communal toilet and one shared bathroom ( which was very clean and ... " More

By a verified traveller on Fri 25 Oct 2019

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Double Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Basic Double Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Haya Guest House's good location gets good marks from our customers. During your stay, you'll be close to Arena Birmingham. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This 3-star guesthouse has 2 rooms. Each room includes amenities such as free WiFi and a flat-screen TV.

  • All rooms offer flat-screen TVs, electric kettles and showers
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include luggage storage
  • Guests like the accommodation for the cleanliness, spaciousness and nice bathrooms
  • Just a 4-minute drive from Hagley Road and 8 minutes from Broad Street

Haya Guest House ratings based on 2 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Haya Guest House

Everyone (2)
1 out of 5

Posted by on 12 May 2020

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Comment from Hotel Management

19 May 2020 by Haya

Thank you for the review. If someone who breaks the covid-19 lockdown rules and tries to sneak other people inside the guest house who wasn’t even a key worker. We followed the legislations and asked the other person to leave. Now if you want to leave this maliciously out of spite, you’re welcome to. What you did and what you lied about you know who you are and we know too. Thank you and good bye

3 out of 5
You get what you pay for. It's a guest house not a BnB or a hotel so there was one communal toilet and one shared bathroom ( which was very clean and spacious). Room was basic and had a musty smell. Continental breakfast was self service in the communal kitchen and was adequate, tho some of the items were not very appealing.. for me tho it was cheap, a means to an end and the staff were correct and helpful. I particularly appreciated the high speed WiFi. So overall ok.

Posted by on 25 Oct 2019

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Comment from Hotel Management

25 Oct 2019 by Haya

Thank you for your review. It’s a Guest House and that is why we advertise it as a guest house and not as a mainstream hotel. A continental breakfast is included with a good variety. I’m not sure what the musty smell could be as we keep the property clean to a very high standard. The only thing I can think of is someone using the log fires. We do have en suite rooms Available. If you felt the food was not appealing we would have been grateful if you could have pointed them out. Thank you for taking the time to leave the review.

Property Features

Free breakfast is available daily. WiFi is free in public spaces. Self parking is free. This 3-star Oldbury guest house is smoke free.

  • 2 guestrooms or units
  • Continental breakfast (free)
  • Front desk (limited hours)
  • Storage area for luggage
  • Garden
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Oldbury Langley Green Station (0.5 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

Haya Guest House offers 2 forms of accommodation with a hairdryer and an iron/ironing board. Flat-screen televisions come with digital channels. Guests have access to shared bathrooms. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Bathrooms are shared
  • Flat-screen television
  • Digital channels
  • Electric kettle
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Heating

Food & Drink

Guests are served a free continental breakfast daily from 6:30 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 6:00 AM - 11:00 PM. If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

The front desk at this property is open daily from 6:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by 11:00 AM

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Haya Guest House

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas. Contactless checkout is available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • LGBTQ friendly
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-in fee: GBP 10.00 for check-in between 11:00 PM and midnight
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Haya Guest House Guesthouse Oldbury
  • Haya Guest House Guesthouse
  • Haya Guest House Oldbury
  • Haya Guest House Oldbury
  • Haya Guest House Guesthouse
  • Haya Guest House Guesthouse Oldbury

You should know

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.