19 May 2020 by Haya
Thank you for the review. If someone who breaks the covid-19 lockdown rules and tries to sneak other people inside the guest house who wasn’t even a key worker. We followed the legislations and asked the other person to leave. Now if you want to leave this maliciously out of spite, you’re welcome to. What you did and what you lied about you know who you are and we know too. Thank you and good bye
25 Oct 2019 by Haya
Thank you for your review. It’s a Guest House and that is why we advertise it as a guest house and not as a mainstream hotel. A continental breakfast is included with a good variety. I’m not sure what the musty smell could be as we keep the property clean to a very high standard. The only thing I can think of is someone using the log fires. We do have en suite rooms Available. If you felt the food was not appealing we would have been grateful if you could have pointed them out. Thank you for taking the time to leave the review.
Free breakfast is available daily. WiFi is free in public spaces. Self parking is free. This 3-star Oldbury guest house is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Haya Guest House offers 2 forms of accommodation with a hairdryer and an iron/ironing board. Flat-screen televisions come with digital channels. Guests have access to shared bathrooms. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Guests are served a free continental breakfast daily from 6:30 AM to 10:00 AM.
Special check-in instructions:
The front desk is open daily from 6:00 AM - 11:00 PM. If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
The front desk at this property is open daily from 6:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas. Contactless checkout is available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.